IT Support Specialist (Full-Time)
- Hiring Organisation
- Gryphon Place
- Location
- Kalamazoo, Michigan, United States
- Employment Type
- Permanent
- Salary
- USD Annual
complex technical issues to senior IT staff or MSP partners as appropriate. Support staff in both onsite and remote work environments. User Account & Device Management Manage employee accounts and permissions through platforms such as JumpCloud, Microsoft 365, Google Workspace, and related systems. Configure, deploy, maintain, and troubleshoot desktops, laptops … tablets, and mobile devices. Perform employee onboarding and offboarding including: device setup account provisioning MFA configuration access management equipment recovery Systems & Infrastructure Support Assist with maintaining organizational systems, applications, and technology infrastructure. Monitor system alerts, endpoint health, and support requests. Support software installations, upgrades, and patch management. Maintain inventory ...