external systems via data actions. Data Tables. Data Actions: design and construction of webservices to external systems. Campaigns of various types (progressive, preview, power) Real-time reporting Digital channels: Email, Chat, integration with a social network (Whatsapp, Facebook, Twitter) Experience working on projects English fluency both written … Experience with Single Sign-ON (SSO) Integrations with Embeddable Framework with other CRM: Salesforce, Microsoft Dynamics 365. Integration with external reporting tools (PowerBI). Knowledge and exploitation of the Genesys API, Process Automation (triggers) and use of Workflows for more complex implementations.. Knowledge of software programming: C, Java, Javascript, .Net ...
