76 to 100 of 127 Quality Analyst Jobs

IT Quality Analyst for Commercial Applications - GAMP 5 - CONTRACT OPPORTUNITY Contract A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since 1996. We specialize in providing quality resources in Information … Owned Businesses in NJ, Top 500 Privately-Held and Diversity-Owned Businesses in the US, and listed on the Inc. 5000 list of fastest-growing private companies. Position: IT Quality Analyst for Commercial Applications Contract Duration: 3-6 months Location: Weston, MA Client: Pharmaceutical company General Summary As part of the IT Quality & Regulatory Compliance team, the … IT Quality Analyst supports system development lifecycle activities, including validation review and change control approval of IT Commercial systems. Principal Duties & Responsibilities Approve system lifecycle deliverables to ensure compliance with procedures and complete documentation. Represent IT Quality & Regulatory Compliance on all IT Commercial projects. Consult on SDLC deliverables and activities in accordance with SOPs and regulations. Provide More ❯

Job Description - Lead Consultant-Quality Analyst/Business Analyst (ITO091608) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit … Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Lead Consultant - Quality Analyst/Business Analyst. Responsibilities include: Working closely with Business stakeholders and Technology teams to understand core business problems and deliver optimal IT solutions. Collaborating with QA Team … to ensure high product quality and promote efficient QA tools and techniques. Involvement in requirements gathering, analysis, design, and validation. Partnering with Technology Leads to effectively deliver on business requirements. Ensuring that all new solutions are scalable and meet high architectural standards. Working with larger teams towards successful resolution and validation of implementation issues. Serving as the Quality More ❯

Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Lead Consultant - Quality Analyst/Business Analyst. Work closely with Business stakeholders and Technology teams to understand core business problems and deliver optimal IT solutions. Responsibilities Work closely with QA Team … to ensure high quality of the product and promote efficient QA tools and techniques. Participate in requirements gathering, analysis, design, and validation. Partner with Technology Leads to effectively deliver on business requirements. Ensure that all new solutions are scalable and meet high architectural standards. Collaborate with the larger team to resolve implementation issues and validate solutions. Serve as the … Quality Analyst for large platform migration programs, analyzing BRD/requirements and extracting testing requirements. Contribute to the creation of test strategies and develop test scenarios. Explore automation opportunities and execute test scenarios for certification. Qualifications we seek in you! Minimum Qualifications/Skills BE/BTech/MCA in IT/Computer Science/Any Engineering discipline More ❯

Are you a detail-oriented professional with a passion for quality and compliance? Our client, a leading bridging finance lender, is seeking a Quality Assurance Analyst to join their dynamic team in Manchester. This is a fantastic opportunity to be part of a company renowned for its innovative lending solutions and commitment to excellence. With a competitive … for both residential and commercial properties. They pride themselves on their people-driven approach and exceptional market reputation, making it an exciting time to join their team. As a Quality Assurance Analyst, you will: Conduct quality assurance reviews across the bridging loan lifecycle. Audit case files for compliance with KYC/AML protocols and internal risk frameworks. … customer service standards. Identify QA trends and design targeted improvements or training. Provide structured feedback to operational teams. Partner with Compliance and Ops to resolve QA issues. Embed a quality-first culture across the business. Package and Benefits: The Quality Assurance Analyst role offers an attractive package including: Annual salary of £28,000 £35,000+ Bonus scheme. More ❯

Change and Quality Assurance Analyst Were excited to announce a brand-new opportunity within our growing PMO team. We're looking for a proactive and detail-driven Change and Quality Assurance Analyst to help shape the future of our technology services. This is your chance to play a pivotal role in ensuring that changes to our … systems are well-managed, rigorously tested, and delivered to the highest standards. If you have a passion for process, quality, and collaboration, we want to hear from you. Key Responsibilities: Manage and document change requests for technology systems and applications Perform risk and impact assessments for proposed changes Design, execute, and maintain detailed test plans, test cases, and scripts … in change management and QA best practices What You'll Bring: A keen eye for detail and a strong analytical mindset Experience in change management and/or software quality assurance Excellent communication and documentation skills Ability to collaborate across cross-functional teams Familiarity with industry QA standards and change control processes Why Join Us: Be part of a More ❯

Join to apply for the Quality Analyst role at TieTalent . About Bespak is looking for a Quality Analyst working in Quality Operations for the Holmes Chapel site, CW4 8BE. The salary range for this permanent onsite role is between £24k and £27k plus a discretionary annual bonus. Benefits include 25 days leave plus bank … between 8am and 9:30am, and 6.5 hours on Friday, finishing at 3:45pm. Role Responsibilities Conduct testing of laboratory samples. Analyze data following SOPs. Assist with investigations into quality issues. Qualifications & Skills Experience with analytical chemistry and lab instrumentation. Proficiency in Microsoft Office, especially Excel. Strong communication skills in English. Science HND/NVQ or degree preferred. Understanding More ❯

Social network you want to login/join with: Quality Assurance Analyst, Warrington, Cheshire Client: Dexter Talent Location: Job Category: Other - EU work permit required: Yes Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Have you always found yourself spotting the things that everyone else misses? Prefer to work somewhere that values doing things properly, not … rushing things out the door? Want to join a business where quality isn’t an afterthought — it’s part of the process? This scale-up travel business has been quietly building something special — now we're looking for a QA Analyst to help them take things up a gear. Their platforms (web and mobile) are scaling fast so More ❯

TikTok LIVE - Global Customer Service Quality Analyst, German Speaking TikTok LIVE - Global Customer Service Quality Analyst, German Speaking 2 weeks ago Be among the first 25 applicants Responsibilities About the Team The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great … operations team. Together we can build an innovative, secure, and intuitive live traffic and ecosystem team for our users. TikTok LIVE is seeking a dedicated and proactive Customer Service Analyst to join our Service Excellence team. In this vital role, you will be responsible for assessing and enhancing the quality and effectiveness of customer service interactions. Detailed responsibilities … of training programs, workshops, and coaching sessions to address performance gaps and enhance customer service representatives' capabilities. 5. Identify opportunities to streamline processes, improve efficiency, and enhance the overall quality of customer service interactions. Collaborate with cross-functional teams to implement process changes, develop best practices, and monitor their effectiveness. 6. Stay informed about emerging trends, technologies, and best More ❯

payments on the market. Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched. Role Overview: The Quality Control Analyst plays a pivotal role in the organization by ensuring high quality, consistency, and adherence to policies and procedures with a focus on the Compliance Function … This position focuses on providing independent assessment to drive continuous improvement initiatives, and to enhance efficiency, effectiveness, and overall performance of Compliance activities. Through data-driven decision-making, the Quality Control analyst will lead efforts to improve on-time delivery, implementation, execution, procedure design, process documentation, productivity, work quality, and job performance in a systematic manner. This … the organization's commitment to excellence by performing reviews, implementing initiatives and developing procedures that optimize processes and drive positive outcomes in the Compliance Department. Key Responsibilities: Conduct thorough quality control (QC) testing on all AML team functions, working alongside management to ensure high quality of work, consistency between reviews, and adherence to SLAs, policies, and procedures. Review More ❯

TikTok LIVE - Global Customer Service Quality Analyst, Portuguese Speaking TikTok LIVE - Global Customer Service Quality Analyst, Portuguese Speaking Responsibilities About the Team The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new … operations team. Together we can build an innovative, secure, and intuitive live traffic and ecosystem team for our users. TikTok LIVE is seeking a dedicated and proactive Customer Service Analyst to join our Service Excellence team. In this vital role, you will be responsible for assessing and enhancing the quality and effectiveness of customer service interactions. Detailed responsibilities … of training programs, workshops, and coaching sessions to address performance gaps and enhance customer service representatives' capabilities. 5. Identify opportunities to streamline processes, improve efficiency, and enhance the overall quality of customer service interactions. Collaborate with cross-functional teams to implement process changes, develop best practices, and monitor their effectiveness. 6. Stay informed about emerging trends, technologies, and best More ❯

Customer Experience Insight & Quality Analyst Full-time Division: Customer This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2 days a week. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what … that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as a Customer Experience Insight & Quality Analyst In this dynamic role, you'll delve into CX and Quality metrics to uncover valuable insights and drive impactful improvements across all our customer journeys. You … a range of benefits to support you across your financial, physical and mental wellbeing. This is some of what you can expect to be doing: Dive into CX and quality metrics to uncover valuable insights Share your findings in a way that drives meaningful improvements in customer experience Join monthly Customer Experience Summits to explore new opportunities for enhancing More ❯

across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate- Quality Analyst is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited/regulated by Law and Amazon policies. Key job responsibilities Your … job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: • Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. • Must be able to comprehend SOPs with minimal support and identify opportunities. • Identifies anomalies through audits (SOP defects, Process gaps etc.). … Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale • Proposes solutions on quality/productivity and work on milestones with managers • Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner. • Prepares key insight trends and share reports on regular basis. • Provide feedbacks to the associates and close loop on audit More ❯

range is provided by Devonshire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range As a CCM Quality Analyst for a Global omni-channel communications business, you will be responsible for checking new print development applications or changes to existing applications supplied from the Customer Communications … ensure applications are compliant with print specifications and production rules. This role is based out of Paragon’s Manchester office with a Hybrid approach and reporting to the CCM Quality Analysis Manager. Key Responsibilities Adhering to the applicable CCM Quality Analysis Team workflow and rules for the application or process change under test and development. Following departmental standard … large-scale changes. Completing admin tasks such as timesheets, tracking documents and loggers. Checking the testing pipeline at regular intervals to keep abreast of outstanding work. Acting as CCM Quality Analysis Team representative at internal and external project and BAU meetings as required. Being pro-active when dealing with outstanding work, organising time effectively and re-prioritising as necessary. More ❯

yourself spotting the things that everyone else misses? Prefer to work somewhere that values doing things properly, not rushing things out the door? Want to join a business where quality isn’t an afterthought — it’s part of the process? This scale-up travel business has been quietly building something special — now we're looking for a QA Analyst More ❯

yourself spotting the things that everyone else misses? Prefer to work somewhere that values doing things properly, not rushing things out the door? Want to join a business where quality isn’t an afterthought — it’s part of the process? This scale-up travel business has been quietly building something special — now we're looking for a QA Analyst More ❯

will be spend full time in our office, moving to 2/3 days per week after this period. About the role: Starling Bank pride itself on providing a quality service to our customers, making our Quality Assurance Team a pivotal part of the puzzle! We're specifically looking for Analysts with experience of working within Retail Card … Disputes, Fraud Card Disputes and Payment Operations. The Quality Assurance Analyst's responsibilities include: Assessing the quality of our interactions with customers when raising fraud card disputes and retail disputes and the outcome of these interactions. Assessing whether the right processes have been followed by retrospectively reviewing card operations/pay operations tickets. Assessing the quality of our interactions with customers by phone, email and in-app chat, and/or assessing longer processes and customer journeys to understand the quality of our delivery, with a focus on areas of risk. Looking at quality with customer outcomes in mind, to understand the impact of our policies and processes on customers. Identifying and celebrating More ❯

Social network you want to login/join with: We’re looking for a talented and enthusiastic individual to join our team as a Quality Assurance and Training Analyst to deliver an inspired support service to the Client Solutions teams, helping support and promote excellent customer outcomes by quality checking interactions and supporting the training delivery we … You’ll establish a broad knowledge of all departments within the business, understanding our customers and where we can apply support to increase service. If you’re passionate about quality and training and are service obsessed, this exciting role is for you. We’ll be relying on you to: Maintain and deliver a robust quality assurance framework for … empowered but always know you’ll never be left alone. In addition, we would like the person in the role to have: A proven track record of delivering high quality work in your current role. Excellent knowledge of our products, services, and procedures or the ability to learn new things quickly. Excellent written and verbal communication skills, with the More ❯

Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role The Quality assurance Senior Analyst supports the delivery of consistent, accurate and customer-focused operational outcomes across the business. Sitting within Operations, the role is responsible for checking the quality … ideal for someone who is detail-oriented, confident reviewing work against defined criteria, and enjoys helping teams improve how they work. On a typical day you will Perform regular quality checks on operational processes, with a focus on the accuracy, timeliness and clarity of customer-facing outcomes. Monitor output quality across written communications, transaction execution and service delivery … documentation of process maps and control steps, ensuring they remain up to date and reflect actual working practices. Assist in the preparation and coordination of internal process reviews, embedding quality metrics and monitoring across operations Maintain logs of issues, observations and remediation plans, following up on agreed actions with process or control owners. Work with operational team leads to More ❯

business or to develop your current skills, we support many cross-functional opportunities. We want you to succeed and enjoy a fulfilling career with us! Responsibilities include: Analyse customer, quality, and complaints data to identify failure trends, knowledge gaps, and opportunities for improvement. Become an expert in at least two of the key operational areas within Customer Operations, including … within the established framework to oversee the customer journey/service and drive continuous improvements. Collaborate with customer operations and insights teams to ensure the accuracy and effectiveness of quality and process reviews. Support Customer Operations in demonstrating compliance with all regulatory requirements through CQ review activities and highlight deviations in accordance with FCA regulations. Chair internal and outsourcer … calibrations to ensure alignment in the Quality Framework. Support the outsourcer Quality Assurance teams to ensure adherence to VWFS standards. Coach advisors, seniors, and team leaders to support process knowledge and adherence. Participate as a subject matter expert in customer-facing process projects. Skills and Experience required: Strong communication, presentation, and coaching skills. Analytical skills to interpret key More ❯

liquidity solutions provider worldwide. Role Responsibilities: Produce test cases, test scripts, and test data based on requirements. Estimate testing efforts based on product specifications and software requirements. Ensure high-quality product releases through thorough testing. Validate product documentation against software to ensure accuracy and relevance. Perform various testing phases including functional, integration, UAT, and OAT according to test plans More ❯

Join to apply for the Quality Analyst role at Videalert . Marston Holdings Limited, the UK's largest judicial services company and a pioneer in clean air technology, is seeking a Quality Analyst to join their team. The company operates across multiple sectors, providing technology-enabled solutions to government, utilities, and private sectors. About the Role … The Quality Analyst will ensure quality standards are met across all communication channels in the Contact Centre, including calls, correspondence, and data processing. Responsibilities include quality monitoring, providing feedback, maintaining policy compliance, and supporting continuous improvement initiatives. Core Duties and Responsibilities Collaborate with the Onboarding & Quality Analyst Team Leader and Manager. Monitor customer contact … quality across all channels. Support and guide Customer Contact Agents for service improvement. Provide constructive feedback and support to colleagues. Coordinate with Performance Coaches for training updates. Promote continuous improvement and ensure contractual and service objectives are met. Assist with performance management and identify service gaps for improvement. What We Are Looking For Highly analytical approach. Willingness to learn More ❯

Social network you want to login/join with: Quality Assurance Analyst, london (city of london) col-narrow-left Client: Lawrence Harvey Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: A growing London Market insurer is … looking to expand their team in London. Our client is currently looking for a QA Analyst ideally with a background within insurance to realize their own vision on how Quality Assurance should be done this is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious QA Analyst … role will involve taking ownership of the entire team and is about bringing unique ideas to the table not working to a specification. Requirements · Proven experience as a QA Analyst/engineer, at least 3 years · Experience Automation is a must · Ideally someone who has worked in an Agile environment. · Experience the insurance industry is a must and ideally More ❯

A growing London Market insurer is looking to expand their team in London. Our client is currently looking for a QA Analyst ideally with a background within insurance to realize their own vision on how Quality Assurance should be done this is about bringing unique ideas to the table, not working to a specification. There is no better … time for an ambitious QA Analyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The successful applicant will be heading up the QA team and will play a key role in helping improve the division. The role will … involve taking ownership of the entire team and is about bringing unique ideas to the table not working to a specification. Requirements · Proven experience as a QA Analyst/engineer, at least 3 years · Experience Automation is a must · Ideally someone who has worked in an Agile environment. · Experience the insurance industry is a must and ideally with some More ❯

A growing London Market insurer is looking to expand their team in London. Our client is currently looking for a QA Analyst ideally with a background within insurance to realize their own vision on how Quality Assurance should be done this is about bringing unique ideas to the table, not working to a specification. There is no better … time for an ambitious QA Analyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The successful applicant will be heading up the QA team and will play a key role in helping improve the division. The role will … involve taking ownership of the entire team and is about bringing unique ideas to the table not working to a specification. Requirements · Proven experience as a QA Analyst/engineer, at least 3 years · Experience Automation is a must · Ideally someone who has worked in an Agile environment. · Experience the insurance industry is a must and ideally with some More ❯

people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Quality Assurance Analyst Contract: Full time, Permanent Hours: 37.5 hours per week, Monday to Friday. Site: Office-based at Leeds City Office Park, LS11 5BD This is an exciting … opportunity to join an award-winning Company as a Quality Assurance Analyst. Conduent are a Global Business Processing Outsource company. The contract in Leeds supports a busy transportation client and involves managing calls, image review, and correspondence. As a Quality Assurance Analyst, you will be required to review the customer contact and evaluate performance against our Quality Marking Framework, to ensure compliance. This role is crucial in ensuring that our contact centre and operational team deliver high quality service. The ideal candidate will have experience within a call centre environment with exceptional attention to detail. Key Responsibilities: Monitor monthly calls, correspondence, and admin tasks against our Quality Marking Framework. Provide coaching and feedback to More ❯