london (city of london), south east england, united kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote Technical SupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … IP-based product experience Qualifications: Knowledge of UDL software across Galaxy, ATS, Intruder Panels (desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technical support and troubleshooting to both engineers and end users across fire and security systems … Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss out on this exciting More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote Technical SupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … IP-based product experience Qualifications: Knowledge of UDL software across Galaxy, ATS, Intruder Panels (desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technical support and troubleshooting to both engineers and end users across fire and security systems … Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss out on this exciting More ❯
Fire & Security Role: Are you a Security Systems Remote Technical SupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights 6am 6pm/6pm 6am) Full-time, 100% office-based role in Belfast Company committed to supporting … IP-based product experience Qualifications: Knowledge of UDL software across Galaxy, ATS, Intruder Panels (desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technical support and troubleshooting to both engineers and end users across fire and security systems … Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don t miss out on this exciting More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom Hybrid / WFH Options
Akkodis
Contact Centre SupportEngineer - Nice CXOne- Fully Remote Akkodis are currently partnering with a highly reputable client in the Financial Services on an exciting rollout of a new Cloud based Contact Centre Solution (NICE CXOne). The rollout is in it's deployment phase and the team require someone to join their experienced support team to … work closely with users on adoption and ongoing support and configuration. You will join an established team and work with users across the country on a wide range of issues to ensure there is no break in the level of service they are used to providing. This is a fast-paced role and will provide you with the opportunity … and gain exposure to different aspects to the system including Outbound Dialler, WebChat and Analytics The successful candidate will have the following experience: - Previous experience working in a Technical Support capacity - At least 6 months' experience supporting the NICE CXOne Platform - Good Telephony/Voice/Contact Centre support experience - Excellent communication skills This is an exciting opportunity More ❯
