Cambridge, England, United Kingdom Hybrid / WFH Options
Impellam Group
support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within ServiceLevel Agreements (SLA’s). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as more »
Cambridge, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
administration and installation, new servers when necessary Firewall and switch/router knowledge is desirable, but full training will be provided Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets. To provide technical maintenance and support of all user more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Es Field Delivery Uk Ltd
Dell Desktops and Laptops, KVM switches, Routers. Knowledge of Windows operating system and associated technologies Knowledge of peripherals and their maintenance printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Proven troubleshooting skills. Awareness of Payment Card Industry (PCI) compliance would more »