Job Title: Technical Support Specialist (Microsoft 365) Location: Annan Position Type: Full-time Salary: From £30,000 per annum, depending on experience Hours: Monday to Friday, 8:30am to 5:00pm About Us: Our fantastic, rapidly growing client within the more »
for being the first point of contact for our customers when they log a fault via the phone or email. They work within strict SLA's to provide timely resolutions within a 95% SLA. Key Responsibilities: Ensure all tasks are allocated, owned and actioned across shifts - network monitoring, email and … resolution of issues across a wide range of services Ability to coordinate major Incidents, whilst ensuring BAU services continue to be supported to exacting SLA's Excellent communication skills, both written and verbal, with proven ability to adapt as demands dictate Experience working in an ITIL environment and adhering to … strict SLA's Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail Security Cleared or ability to achieve Security Clearance more »
for being the first point of contact for our customers when they log a fault via the phone or email. They work within strict SLA’s to provide timely resolutions within a 95% SLA. Key Responsibilities: Ensure all tasks are allocated, owned and actioned across shifts - network monitoring, email and … resolution of issues across a wide range of services Ability to coordinate major Incidents, whilst ensuring BAU services continue to be supported to exacting SLA’s Excellent communication skills, both written and verbal, with proven ability to adapt as demands dictate Proven customer service experience Experience working in an ITIL … environment and adhering to strict SLA’s Ability to deliver consistent performance in a high-pressure environment with excellent attention to detail Security Cleared or ability to achieve Security Clearance more »
role is Security Contracts Manager for a large corporate organisation and therefore experience of security management, client liaison, supervisor and field based officer managemenent, SLA/KPI/Recruitment/Training/Disciplinary , counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services from … to day operations of the team and the client requirements, marrying this with a high end security provision, you will be responsible for ensuring SLA's and KPI's are met and working with the commercial team that your portfolio continues to be efficient and experience growth. We have worked more »
role is Security Contracts Manager for a large corporate organisation and therefore experience of security management, client liaison, supervisor and field based officer managemenent, SLA/KPI/Recruitment/Training/Disciplinary , counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services from … to day operations of the team and the client requirements, marrying this with a high end security provision, you will be responsible for ensuring SLA's and KPI's are met and working with the commercial team that your portfolio continues to be efficient and experience growth. We have worked more »
role is Security Contracts Manager for a large corporate organisation and therefore experience of security management, client liaison, supervisor and field based officer managemenent, SLA/KPI/Recruitment/Training/Disciplinary , counter terrorism knowledge, Martin's law knowledge, experience of working with the police and emergency services from … to day operations of the team and the client requirements, marrying this with a high end security provision, you will be responsible for ensuring SLA's and KPI's are met and working with the commercial team that your portfolio continues to be efficient and experience growth. We have worked more »
