31 to 55 of 84 SLA Jobs in the South East

and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or more »

the continued development of the IT infrastructure in the UK. The role will involve: Ensuring IT systems are available in line with our customer SLA Supporting business operations by providing efficient and effective IT services and systems, including maintenance of systems and responding to incidents Ensuring IT projects are delivered more »

setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA's, Supporting the teaching, operation teams and the pupils across the school. 1st & 2nd Line Support Engineer – Hitchin - £22,000 to £30,000. To discuss more »

trends through collaboration with the performance manager including complaints and compliance related issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct more »

for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring more »

levels of operational delivery. Being accountable and responsible to support the operational delivery of data for a wide range of use cases. Adhering to SLA's and Operational Level Agreements. Inspiring the data teams to provide the highest level of quality to customers. This is a great opportunity to join more »

Network Services Process orders and complex orders for customers and channel Partners Manage group email inbox ensuring customer responses are met within agreed company SLA’s/expectations Maintain effective communication with all customers/suppliers and partners Be competent on all supplier portals and Communication processes Identify any errors more »

Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the Sales process Learn about the development lifecycle Maintain and Improve more »

Role Your prime responsibilities will include answering helpdesk calls, speaking with clients, ensuring that their tickets are resolved quickly and efficiently and always within SLA deadlines, escalating with providers where necessary. Being proactive in identifying issues where customers are being monitored and ensuring that these are dealt with in a more »

tablets, Lenovo/Dell Desktops and Laptops, KVM switches, Routers of Windows operating system and associated technologies of peripherals and their maintenance – printers, scanners SLA focused and familiar with call management products with support procedures, scripts, and processes troubleshooting skills of Payment Card Industry (PCI) compliance would be desirable to more »

Dell Desktops and Laptops, KVM switches, Routers. Knowledge of Windows operating system and associated technologies Knowledge of peripherals and their maintenance printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Proven troubleshooting skills. Awareness of Payment Card Industry (PCI) compliance would more »

career, especially if you're proven within the field and have trained or led small teams previously within DevOps. Key Outcomes: Maintaining the highest SLA uptimes Consolidation, improvement and expansion of our cloud infrastructure offering Increased visibility of cloud estate and health metrics Greater control and management of infrastructure for more »

as by working with multiple internal and external Bell, client and other supplier teams to ensure adherence to set KPI’s and contractually agreed SLA’s and OLA’s. The Role Supporting Technology Practice customer by providing new and replacement laptops and collection of leaver and faulty devices for site more »

suppliers performance. Support the monitoring of supplier performance, ensuring that suppliers meet contractual obligations using the Supplier Performance Card or specific contractual KPI and SLA and secure commercial compensation for supplier contractual non-compliance. Prepare and assist with external management review meetings with segmented suppliers (Management Business Reviews and Executive more »

expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to more »

expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to more »

Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to more »

hear from candidates who have at least 1 years’ experience in a data analysis and reporting role and who are familiar with working to SLA goals and KPI objectives. You will be able to demonstrate a passion for working with data with a high attention to detail, problem solving and more »

support for internal and Delivery I.T projects with relevant technical documentation. To manage all monitoring and alerting functions to meet internal and external customer SLA’s To manage patch/firmware management schedule for all internal and external networking environments. To assist and support with all Business Continuity Planning requirements. more »

transient project teams in varying areas of expertise and levels of experience. Key Responsibilities Responding to client queries in a timely manner, adhering to SLA’s Developing Client Project Plans to work towards financial account targets set by Head of Client Delivery Preparing for and running meetings and briefings. To more »

as part of a wider team across the business. A 'can do' attitude and be able to work within the timescales set through the SLA's. The ability to design and provide solutions to a wide range of complex problems. A passion for the environment and being a force for more »

ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication Networking experience and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant more »

Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. You will be responding to variety of customer and internal incidents and service requests across Storage, Network, Virtualisation, Back, DR and Microsoft technologies. You more »

Desk ticketing system throughout the day to provide effective responses and resolutions to queries or issues. Ensuring that raised tickets are responded to within SLA timescales. to calls or e-mails on the service desk, adhering to strict Service Level Agreements for fault resolutions and service requests completions Provide support more »

of the world’s subscribers. Key Responsibilities Working with the offsite shared service centre to ensure the transactional requirements are delivered within the agreed SLA’s. Manage the employee life cycle activities for all employees which would include checking and validating payroll inputs for all countries. Manage benefits administration and more »