12 SLA Jobs in Surrey

exciting and varied permanent position. Microsoft 365 & Office 2013/2016/365 Active Directory/Azure Active Directory Exchange Ticketing systems Working to SLA’s Excellent communication & customer service skills Full UK Driving licence - Essential Optional paid on-call and night shifts available In line with the Conduct Regulations more »

Title: Electrical Supervisor We have an exciting opportunity for a skilled and driven Electrical Supervisor to join our team at Integral/JLL, working on-site at our esteemed client's facility in Sunbury. As one of the leading providers more »

as part of a wider team across the business. A 'can do' attitude and be able to work within the timescales set through the SLA's. The ability to design and provide solutions to a wide range of complex problems. A passion for the environment and being a force for more »

house and 3rd party applications Resolve Laptop and Desktop issues Mobile, Hardware & Software asset management Manage 3rd party suppliers Managing and completing tickets within SLA s & KPI s Service Desk Experience & Knowledge: 6 months+ 1st line support experience Providing customer service to all levels of business Active Directory Windows more »

management Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA’s Providing technical expertise on all IT related matters assisting the Infrastructure Manager where necessary Review systems architecture and security, reviewing new technologies and recommending more »

from low-cost options through to round the world itineraries. Working to each clients travel policy Respond to emails and calls within the clients SLA Business Travel Consultant skills required: Experience in a previous Business Travel role Proficient in GDS - preferably Sabre Strong worldwide airfares knowledge Experience with ticketing, refunds more »

for repairs, physical installations as well as for the escorts requested by customers. You will be handling all incoming customer service requests and ensuring SLA's and agreed KPIs are achieved to ensure outstanding customer satisfaction. The role will ensure 24/7 support in the data centre operations and more »

Be the first point of contact for client network issues. Working on first time fixes and escalating issue to senior engineers when required Meeting SLA'a Testing and troubleshooting Configuration and change requests for multi vendor routing and switch devices The candidate: Excellent communicator Experienced working in IT/Networking more »

Help Desk Analyst/Engineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings more »

of business applications - Manage workload/helpdesk tickets using the internal helpdesk system. - Work with Application providers to ensure smooth running of systems and SLA’s are adhered to. - To deliver key areas of internal changes such as online documents, workflows & products. - Able to troubleshoot issues in order to identify more »

Executive you'll be responsible for keeping clients updated on order progression and answering clients queries by email/phone within the complex orders SLA's or as required by your line manager. Further responsibilities: Collaborate with other members of the Service Delivery and Escalations team to ensure tasks are more »

MS Office Suite, Active Directory, TeamViewer (or similar), Exchange/Office 365, Antivirus software etc Some experience using a Ticketing system/working to SLA's will be advantageous Great communication skills (in person and via telephone) – excellent written and spoken English is essential Personable, with the ability to build more »