1 of 1 Remote/Hybrid Permanent SaaS Jobs in Norfolk

Technical Support Analyst

Hiring Organisation
Pure Resourcing Solutions Limited
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
£31000/annum
Technical Support Analyst Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer … join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets through to completion Investigate, troubleshoot and diagnose technical issues Deliver software onboarding, demonstrations and customer training Support ...