Technology Support Technician
- Hiring Organisation
- Semperian Business Support Ltd
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
issues are categorised, prioritised and assigned appropriately. Identifying, diagnosing and resolving first-line hardware and software issues. Providing support for in-house developed and SaaS products. Supporting users via phone, email and remote desktop. Assisting with the configuration and setup of end-user devices. Managing technology assets and equipment processes. … other support documentation. Technology Support Technician Requirements Proficiency in troubleshooting hardware, software and mobile devices. Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware. Experience in a customer-service or customer-facing role. Excellent customer service skills and the ability to provide support over the phone. ...