17 of 17 Remote/Hybrid Senior Customer Engineer Jobs

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Location
Greater London, England, United Kingdom
Senior Pre- & Post-Sales Customer Engineer, Enterprise London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions … Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. ...

Senior Customer Engineer - Pre & Post Sales

Location
Greater London, England, United Kingdom
London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

Senior Software Engineer (Customer Platform) New United Kingdom - Remote

Location
United Kingdom
Senior Software Engineer (Customer Platform) United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. … Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell We’re looking for a Senior Software Engineer to join our Platform team, which owns the customer-facing platform capabilities that power Chainguard’s products, including our notification ...

Senior Sales Engineer Customer Success

Location
Newcastle upon Tyne, England, United Kingdom
outcomes. At Arctic Wolf, we're not just responding to the future of cybersecurity, we're helping shape it. About the Role As a Senior Sales Engineer, Customer Success, you will partner with Customer Success Managers and Security Services teams to help customers maximize the value … compelling presentations, demos, and technical discussions that showcase the value of Arctic Wolf's platform and services. Document and maintain a deep understanding of customer environments, including security tools, network architecture, authentication methods, and cloud services. Articulate Arctic Wolf's key differentiators and position our solutions effectively within ...

Senior Customer Success Engineer - Enterprise Security

Location
Greater London, England, United Kingdom
ThreatAware is hiring our first Senior Customer Success Engineer to lead technical outcomes for enterprise customers in London. This hands-on role requires configuring integrations, building playbooks, and owning the technical success plan across Tier 1-3 accounts. You'll work closely with CISO/CIO stakeholders ...

Senior Customer Engineer

Location
Swansea, Wales, United Kingdom
because we deliver real, measurable results, and that trust is what this role is built on. About the Role Are you a Software Engineer who wants to see the real‐world impact of the code you write? As a Customer Engineer, you won’t be hiding behind … work closely with our product leaders to map out the best solutions for our users. Key responsibilities End‐to‐End Implementation: Run customer onboarding from kick‐off to a live, working deployment as a core part of our team. Close the Loop: Work with customers to understand their needs ...

Senior Customer Engineer

Location
Bristol, England, United Kingdom
because we deliver real, measurable results, and that trust is what this role is built on. About the Role Are you a Software Engineer who wants to see the real‐world impact of the code you write? As a Customer Engineer, you won’t be hiding behind … work closely with our product leaders to map out the best solutions for our users. Key responsibilities End‐to‐End Implementation: Run customer onboarding from kick‐off to a live, working deployment as a core part of our team. Close the Loop: Work with customers to understand their needs ...

Senior Software Engineer - Customer & Claims

Location
Greater London, England, United Kingdom
walks of life and so do our people. We're a small but perfectly formed team of insurance specialists, technologists, data scientists and customer champions - all bringing individual expertise, an appetite for innovation and a shared ambition to protect the homes and things people love. We work at pace … Great Place to Work UK for seven consecutive years - most recently ranked 29th nationally, jumping 71 places in a single year. ROLE PURPOSE Customer & Claims brings together three connected parts of Homeprotect's business: the shared digital experience customers and partners use across every channel, the tools our operations ...

Senior Enterprise Customer Engineer — Pre & Post-Sales (London)

Location
Greater London, England, United Kingdom
Pendo, based in London, is seeking a Senior Pre- & Post-Sales Customer Engineer for Enterprise accounts. You will own the technical strategy across acquisition, implementation, adoption, and expansion, coordinating with Account Directors and engineering teams. In this role, you’ll lead complex deployments, build playbooks, and coach ...

Senior Customer Success Engineer

Location
Cambridge, England, United Kingdom
flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. As a MathWorks Customer Success Engineer you will partner with universities to understand their technical and business challenges. You will use the insights gained to paint … developing laboratory or course material is a plus Experience as an instructor and/or a researcher is a plus Experience in a customer facing technical or marketing role is a plus #J-18808-Ljbffr ...

Senior Software Java Engineer - Customer Fulfilment

Location
Digswell, England, United Kingdom
next generation, dynamic, scalable, and resilient Fulfilment platform for Tesco, to address both manual, and robotic powered automate fulfilment operations, across all the customer order fulfilment locations. This highly optimized and continuously improving fulfilment platform is designed to be used to fulfil all product categories - Grocery/… Fashion, of Customer Orders. This platform, Fulfilment Point System (FPS), enables all the customer order fulfilment centres across different geographies to pick, marshal and dispatch customer orders on one hand and manage the site workflow through a real-time visualisation and intervention tool, on the other hand. ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front … ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short. HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over ...

Senior Customer Success Engineer

Location
Manchester, England, United Kingdom
coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical … budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that ...

Remote Senior ML Engineer — Equity & Customer Insights

Location
Rotherham, England, United Kingdom
Chattermill Analytics Limited in the United Kingdom seeks a Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. ...

Senior Customer Success Engineer - AI-Driven Integrations

Location
Manchester, England, United Kingdom
Mitti by SafetyCulture is seeking a technically hands-on professional to design and deliver scalable integrations that unlock value for customers. You will bridge GTM, Product, Design and Engineering to accelerate deployment within defined scope ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
United Kingdom
flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front … ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short.What would your day-to-day look like-Own the voice channel end to end, including telephony and CPaaS ...

Senior Forward Deployed Engineer — AI-Powered Customer Enablement

Location
Greater London, England, United Kingdom
Mimecast Services Ltd is seeking a Senior Forward Deployed Engineer for the Incydr product. You will diagnose, resolve, and optimize customer deployments, partnering with Professional Services and account teams to maximize operational health across diverse environments. Expect to work hands-on with code, tooling, and integrations, while ...