16 Permanent Senior IT Support Jobs in England

Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. … You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business…please read on … Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness – Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary more »

Senior IT Support Engineer Wigan, Greater Manchester, WN3 6PR £40,000+ per annum dependent on experience and qualifications Annual performance related bonus with i ndividual spot bonus awards Full time, permanent For more than two decades, NETbuilder has been at the forefront of providing IT and … Cyber services to financial, government and commercial markets. Our extensive experience is fortified by partnerships with several high-ranking IT vendors, including our status as a WatchGuard Gold Partner. Holding ISO 27001, 9001, and 14001 certifications since 2011 underscores our dedication to excellence. We take great pride in our … and customer care. Our primary mission revolves around delivering exceptional customer service. This commitment is realised through the deployment of high-quality and secure IT systems and solutions. By doing so, we empower our clients to effectively attain their business objectives. Benefits of a Career with NETbuilder: 25 days more »

An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer … This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll … productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client … are currently looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then … this is the role with you. With flexible working and regular salary reviews, it's a fantastic step in your IT career… Required: * Demonstrated track record in a Senior IT support capacity. * Over 5 years of hands-on experience in infrastructure, cloud computing, and related more »

Role Title: Senior IT Support Engineer Reporting to: CTO Location: Farringdon, London (Hybrid) Job Type: Permanent About us Camascope is a fast-growing technology company focused on empowering the care and medication sector with technology. We are a team of talented, caring, and ambitious individuals who are … and thrive in a fast-paced start-up environment, Camascope will be the perfect place for you. What you will work on As a Senior IT Support Engineer at Camascope you will be a key influence on the smooth effective and secure running of the company and … are just at the beginning of our journey so you may also be involved in helping to hire, mentor and provide guidelines to future IT Support Engineers joining the team. We are looking for someone who enjoys solving IT problems through pragmatic troubleshooting whilst supporting the growth more »

Senior IT Support Engineer - Northampton - MSP - £35K (DOE) A Senior IT Support Engineer with strong working knowledge Windows Server OS, O365, and good understanding of networking protocols is required by leading MSP in Northampton. Skills: Proficient in managing Active Directory, Group Policy, Azure AD … to delivering proactive services and effective client resolutions. They pride themselves on their technical expertise and dedication to customer satisfaction, offering a range of support services including disaster recovery solutions and technical engineering support. Key Responsibilities: Offer timely and efficient 1st and 2nd line support to clients, addressing … issues spanning various IT systems and technologies. Assist in the implementation of hardware and software rollout projects, which may require occasional travel and overnight stays. Ensure the seamless operation of IT systems by providing technical engineering support and maintenance services. Contribute to the development of disaster recovery more »

Senior IT Engineer Location: Rotherham Salary: Up to £35,000 We are looking for an experienced Senior IT Engineer for a leading IT Services company based in Rotherham. The Senior IT Engineer will be responsible for ensuring customers are provided with a comprehensive … IT service, taking ownership of any escalated issues and working to resolve them in a timely manner. Responsibilities: * Ensuring customers are provided with an excellent level of service. * Troubleshooting and resolving complex IT issues. * Managing customer requirements and expectations. * Understanding and maintaining SLAs. * Developing and documenting IT processes and procedures. * Ensuring all IT activities are performed in line with company policies and procedures. * Working collaboratively with other IT teams. * Managing customer relationships and contracts. * Developing and implementing new strategies for system improvement. Technical Skills Required: * Proven experience in a Senior IT Engineer more »

Senior IT Support Officer Bradford/Hybrid £31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the … Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You … will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at more »

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within … experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to … day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on more »

Senior 3rd Line IT Support Engineer - Hull - £40,000 to £45,000 Principal IT are working with a well known IT Business based in Hull. Our client pride themselves on providing a first class IT & Cyber Support. They are currently on the lookout for … a Senior 3rd Line IT Support Engineer to join them on a permanent basis. To be successful in this role they are looking for someone who can hit the ground running in a challenging environment. Your responsibilities within this role will include working alongside the 1st & 2nd … be assisting with the Infrastructure/Field Team. Windows Server Environments Physical Server Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience of being on a busy 3rd Line Support desk with experience of working with end users via telephone and email more »

Senior IT Support Engineer - Bradford Role: Senior IT Support Engineer Location: Bradford Salary: £35,000 A longstanding MSP in Bradford is seeking an experienced Senior IT Engineer to add to its team. They are seeking an individual with a passion to learn … and develop, as well as having the autonomy and self confidence to assist the help desk with escalated tickets and support clients onsite for project work. Regarding projects you will work regularly alongside the MD to assist clients with server upgrades, Exchange to Office 365 migrations, and network rollouts. more »

2nd/3rd Line IT Support - Leeds Salary: Up to £33,000 We are seeking a 2nd/3rd Line Support Engineer to join our client's team onsite based just outside of Dewsbury, Wakefield. The company are a family run organisation that are keen to help … the right person further build on their IT skillset with the help and support from training and clear progression plans. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for handling escalations from service tickets and … working towards SLAs, participating in projects and updating technical documentation. Technical Skillset Required: Experience in a 2nd/3rd Line support role Active Directory/Azure DHCP DNS Exchange Online Sharepoint Networks Teams/Onedrive Hyper V If you are passionate about IT and have the necessary experience more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd … level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good more »

Senior ICT Engineer - Circa £36,000 I am working with an established MSP who work with clients all around London in the education sector, they are seeking a Senior ICT Engineer, also known as an Escalation Engineer, to work onsite in their office south west of London where … working to solve technical problems within schools in and around London. The ideal candidate will be experienced in the following: 2nd/3rd line support experience Experience working in the education sector (i.e with schools/colleges etc) is highly preferred Operational knowledge of Windows and Mac OS environments … Strong knowledge of Group Policy management User profiles, Roaming & Mandatory Technical knowledge of Apple hardware & software If you have a background in working within IT Services in the education sector and feel this could be a good fit for you then please apply for further steps more »

others. This is an excellent time to be joining VWV! They are entering into an exciting period of digital transformation and are expanding their IT team across multiple functions, utilising technology like Generative AI to improve their offering to their customers. If you are interested in working in a … with brand new, Bristol-based offices on the way, then VWV is the place for you!’ RESPONSIBILITIES Provide 1st, 2nd & some 3rd line user support and assistance to all members of the firm, ensuring that all problems and requests are dealt with within SLA Handle escalated issues from 1st … 2nd line support team via ticketing system & MS Teams Ensure that all Incident/Alerts/Service requests are worked effectively and efficiently Provide guidance, direction and training to co-workers Assist in testing fixes and perform post-resolution follow-ups Participate in an on-call rota providing emergency more »

Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity to further develop your … skills. You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.) Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift rota of days followed … service requests and incidents Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests The Candidate: Previous experience of providing IT support at 1st and 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »