Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
SeniorServiceDeliveryManager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are … depth of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a SeniorServiceDeliveryManager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to … that their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a More ❯
with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Our ServiceDelivery team is expanding, and we are looking for a dedicated SeniorServiceDeliveryManager to join our dynamic … on being a trusted partner for organizations seeking top-notch IT support. Our commitment to quality and customer satisfaction sets us apart. As a SeniorServiceDeliveryManager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and … exceed expectations. You will: Customer Relationship Management: Lead and develop strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Support and guide field/on-site staff, Service Desk Engineers, and Service Management Office staff. Promote personal and career development for More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
Programme, working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic SeniorServiceDeliveryManager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical … scientific, and analytical staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable servicedelivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An More ❯
in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee servicedelivery, and act as a … trusted advisor, meeting SLAs/KPIs and resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors ServiceDeliveryMore ❯