1 to 25 of 61 Remote Senior Service Manager Jobs

culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery within a fixed-price contract More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're … moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key … supplier and provider relationships in DWP and across government, this is a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery More ❯

Reference number: 404943 Salary: £44,590 A Civil Service Pension with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial, Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available: 1 Location: MOD Corsham … open to UK Nationals only We are looking for talented and hard-working individuals with demonstrable commercial experience or transferable skills, to join us in providing a full procurement service for digital technology capability across Defence. Defence Digital is responsible for delivering and integrating new digital capabilities, giving our forces the advantage on the cyber battlefield to combat an … the entire end-to-end procurement and delivery processes. The nature of the work requires SC with a portfolio that will offer the opportunity for DV. The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive More ❯

Reference number: 404943 Salary: £44,590 A Civil Service Pension with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial, Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available: 1 Location: MOD Corsham … open to UK Nationals only We are looking for talented and hard-working individuals with demonstrable commercial experience or transferable skills, to join us in providing a full procurement service for digital technology capability across Defence. Defence Digital is responsible for delivering and integrating new digital capabilities, giving our forces the advantage on the cyber battlefield to combat an … the entire end-to-end procurement and delivery processes. The nature of the work requires SC with a portfolio that will offer the opportunity for DV. The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive More ❯

helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Please note: this role is mapped to ‘Senior Service Manager’ on our internal Career Path Framework. Job Introduction Join the BBC: Be at the Heart of Technology Operations! The Service Delivery and Compliance team … is the backbone of Technology Operations at the BBC. We support the BBC’s output by providing a range of service management functions across diverse technologies. Your work will impact audiences worldwide. By collaborating with our digital product teams, broadcast engineers, and production teams, you'll gain unique insights into the BBC's behind-the-scenes operations. Main Responsibilities … As the Senior Problem Manager, you will champion problem management across our technology divisions. You'll enhance existing processes through training and governance, leading their adoption. This includes developing and maintaining a known error database to efficiently manage incidents and support critical resourcing decisions. Proactive problem management is crucial for a seamless user and audience experience. You'll More ❯

Senior Service Delivery Manager Position Description Are you a passionate Senior Service Delivery Manager looking to work on impactful projects that improve lives while being part of a globally recognised, award-winning employer? If so, discover where complex meets meaningful, and join CGI as a Senior Service Delivery Manager in the … home. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Senior Service Delivery Manager within CGI's Scotland & Northern Ireland Business Unit, you will be integral to driving service excellence for a key public sector client. This … is a high-impact role where you will take ownership of delivering a new and transformed IT solution. You'll work alongside CGI and client stakeholders to ensure service performance exceeds expectations, aligning with both business needs and contractual obligations. You will lead the delivery of managed services, monitoring performance through key service metrics and proactively managing risks More ❯

about working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you’ll be doing on a daily basis: Our Service Delivery team is expanding, and we are looking for a dedicated Senior Service Delivery Manager to join our dynamic department. This role is hybrid, requiring regular … At Littlefish, we pride ourselves on being a trusted partner for organizations seeking top-tier IT support. Our commitment to quality and customer satisfaction sets us apart. As a Senior Service Delivery Manager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and exceed expectations, thereby driving quality and … satisfaction. You will: Customer Relationship Management: Lead and strengthen strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Provide guidance to field/on-site staff, Service Desk Engineers, and Service Management Office staff. Foster personal and career development for direct reports. Commercial Management: Manage contractual scope, control budgets, and identify upsell More ❯

the Scottish Vaccination and Immunisation Programme, working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical staff as part … Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these to lead, influence, negotiate and … mediate in an often challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability to take the initiative, deal with More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you’ll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you’ll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you’ll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you’ll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯

As a Senior Manager, Software Asset Management you are responsible for the operational and strategic management of the software portfolio, focusing on optimizing value, minimizing costs, and managing risks associated with software investments. You are expected to provide leadership to multiple Managed Service Providers delivering SAM services. This position will required you to be on-site … simplify experiences and deliver outcomes. Demonstrated growth mindset with a willingness to learn, adapt, and continuously improve. Ability to work with distributed team and apply global best-practices for service delivery. Ability to influence internal and external collaborators for positive operational decisions. To be considered you are to have 8 + years of experience in IT Asset Management, preferably … Strong knowledge of Software License Management and deep knowledge in software licensing and asset management functions. Solid understanding of ITIL, ITSM processes, and ServiceNow SAMPro platform capabilities. Familiarity with Service Provider contracts and ability to monitor compliance to those contracts. It would be preferred to have a Bachelors degree, SAM certifications (IAITAM) or Microsoft licensing certifications. Practical knowledge of More ❯

Social network you want to login/join with: ServiceNOW Senior Project Manager, Milton Keynes Client: DXC Technology Location: Milton Keynes, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 7175c1d5e167 Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Job Description: ServiceNOW Senior Project Manager Location: Erksine, Scotland (required to be … Due to Security clearance requirements, candidates must be UK nationals/British passport holders/Single nationality/resided in the UK for 10 years. The role: As a Senior Project Manager, you will lead within an innovative team, working to deploy world-class customer solutions primarily using the ServiceNow platform. This position requires leading one or more … documentation and interactions. Mentoring and training junior team members will also be part of your role. Some travel may be required. Requirements: The ideal candidate will have experience in Service Delivery, with project management experience using both waterfall and agile methodologies. ServiceNow delivery experience is desirable, preferably in consulting. A senior position experience is preferred. Strong understanding of More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯