Remote Service Desk Engineer Jobs in the South East

1 of 1 Remote Service Desk Engineer Jobs in the South East

Remote Service Desk Engineer (Hiring Immediately)

West End, Hampshire, UK
Hybrid / WFH Options
Syntax Integration Limited
Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities more »
Employment Type: Full-time
Posted:
Service Desk Engineer
the South East
10th Percentile
£25,500
25th Percentile
£27,000
Median
£29,000
75th Percentile
£38,750