121 to 145 of 1,002 Service Delivery Jobs

Service Delivery Manager Please note this role requires you to be holding an Active DV (Developed Vetting) Clearance The Organisation : This Big 4 consultancy, specialising in Defence and Security, is renowned for its commitment to excellence and innovation. With a track record of delivering impactful solutions and expertise … with business process owners and technical teams to define operational requirements across various project stages. • Showcase expertise in defining and executing project plans, including service transition plans. • Exhibit leadership in guiding delivery teams through traditional/hybrid and agile methodologies. • Understand the procurement lifecycle, including requirements gathering, evaluation … skills. • Display financial acumen in managing engagement financials effectively. • Proficiently capture and manage project and programme risks and issues. • Hold one or more recognized delivery certifications such as PMP, Prince2 Practitioner, MSP, Certified Agile, Certified Scrum Master, SAFe Agile, or ITIL. • Possess familiarity with one or more common technologies more »

Service Operations Manager £40,000 - £50,000 + £4,800 Car Allowance + Full Industry Training + Career Progression to Head of Service + 29 Days Holiday Home, Office and Field based commutable from Banbury, Oxford, Milton Keynes, Bicester and surrounding areas Are you from a Leadership or … Management background within Engineering running high performing service teams, looking to play an instrumental role in the success and growth of a bespoke service department where you will be given full autonomy to create and uphold your own service delivery function with the vision of progressing … progressing your career and having the chance to put your own stamp on the role. This company have over 40 employees and see the service function generate 15% revenue for the business, and they have the vision of growing the team to see this increase to 40% to enable more »

Service Relationship Manager Main Purpose of Role Reporting to the Head of Service Management and Transformation You will be the first point of call for partners that need additional support from the business and will be responsible for building and nurturing relationships to keep our partners on the … happy path. The role will involve conducting service reviews building get-well plans where appropriate and being the face of the operations team, you will need to build strong relationships both internal and external to drive continual service improvement. The role is not just partner facing, you will … also take the lead driving service improvement with our suppliers and contractors to improve our delivery lead times and keep us delivering service faster than our competitors. A successful Service Relationship Manager will have experience across Customer Service, Customer Support or Sales in the telecommunications more »

Regional IT Service Manager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and technology for businesses to … aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional IT Service Manager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT services across … costs for travel to an office which is not your main location will be covered. You will be part of a wider Regional IT Service Management team, ensuring the delivery of high-quality technical support, maintenance, and local IT service management. Additionally, you will collaborate with key more »

Role: Service Delivery Manager Experience: 12+ years Location: London, UK Work mode: Hybrid, 3 Days from Office Job Description: Service Management: Perform deep analysis of metrics, KPIs and SLAs and provide recommendations for program improvement based on findings. Leading implementation and execution of Customer service owners … mutually agreed. day-to-day operation, scheduling and task assignment for team members. team leadership and direction. monitor and manage issues and impediments to service delivery. issues are escalated to the appropriate Customer employee for support and resolution. Service Governance periodic metrics as requested. Vendor at Business Reviews. … change management within the scope of service worker workload leveling and assignments. staffing changes. Ensure staff are onboarded/offboarded following Customer guidelines. feedback and drive performance improvement initiatives. with Customer leadership to align on strategic direction for the program. Staffing a holistic view of the entire staff, ensuring more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we’d love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits … Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: Founded in 2010, we are extremely proud … important to us as when we’re aligned everything in the world feels just that little bit better, so we’re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

alignment to best practice. The Cloud Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions Cloud capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transition into production. Leading, developing and evolving a Cloud Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP … Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA/CCNP/CCIP/CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I … Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment more »

Purpose The role of the Service Delivery Manager (SDM) within the OUTCO Grounds Maintenance Division, is to manage team performance, controlling service quality and ensuring it is delivered in a safe, efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. … It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's services, fixing any reliability issues, tracking service metrics, adhering to budgets, and helping … reporting opportunities for additional revenues and assisting in the tendering and pricing of works? Take responsibility for health and safety at the point of delivery , undertaking risk assessments, monitoring the implementation of control measures, and actively participate in the maintenance and improvement of the overall Company Health and Safety more »

border risks, wherever in the world their businesses take them. Some of the key responsibilities include: Manage and oversee all aspects of the multinational service delivery for the assigned portfolio and be accountable for the multinational client experience. Coordinate communication and project management across all internal and external … stakeholders throughout the program lifecycle Ensure appropriate design and effective delivery and service of assigned multinational programs. Provide multinational technical expertise to underwriters to ensure a compliant program structure and design, and adherence to all local regulatory requirements. Lead the promotion and adoption of the AIG Multinational End … to-End process . Lead and manage the day-to-day service delivery to ensure the timely issuance of accurate local policy and invoice documentation. Partner with Product Underwriters to manage the approval of facultative reinsurance panel participants and the collection of compliant reinsurance documentation for all assigned more »

Business Intelligence and Data Lead/SME/Service Delivery Manager The primary purpose of this role is to drive the development and integration of systems that gather appropriate data and provide the High Quality Business Intelligence that this organisation thrives upon. You should have a strong Business … the ability to manage the design, development, integration and support of systems, especially with Power Platforms. Your responsibilities will encompass effective management of all service partners, including the assessment and prioritisation of work packages to ensure timely and successful deliveries This is a pivotal role in ensuring that this … IT Strategy, whilst also overseeing technical deliveries with a keen eye for detail. The ideal candidate will: Lead cross-functional teams to the successful delivery of projects Promote adoption of Power Platform tools Assess, prioritise, and assign work to appropriate partners or resources Lead the delivery of Data more »

Job: Service manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description Develop and implement service strategies aligned with organizational goals and objectives, leveraging ITIL best practices. Design and optimize IT services, ensuring that they meet the needs of internal stakeholders and adhere to industry standards and … of new or modified services into production, minimizing disruptions and ensuring smooth implementation. Oversee the day-to-day operation of IT services, ensuring that service levels are maintained and incidents are resolved in a timely manner. Drive continuous improvement initiatives to enhance the quality, efficiency, and effectiveness of IT … services and processes. Define, monitor, and report on service level agreements (SLAs), ensuring that service performance meets or exceeds customer expectations. Change Management: Implement and enforce change management processes to minimize the risk of service disruptions and ensure compliance with regulatory requirements. Lead incident management activities, including more »

everything we do, via audits, 121s, mentoring and general support. Assisting the Head of Property you will allocate work throughout the team, compliance with service level agreements, the quality of the product, team productivity, ensuring an enhanced customer claims journey, minimising spend, reducing complaints, ensuring client retention, and assisting … in growing the product. To identify and proactively address employee issues, such as performance and day to day needs to ensure highest levels of service delivery resulting in excellent customer satisfaction. Supporting the team by handling day to day issues and ensure continuity of service. Problem solving and … seeking resolution to prevent escalations. Work closely with the Head of Property to ensure a seamless service delivery to our business customers. Ensuring efficient and timely progress of all cases in the division. Dealing with high profile cases and complaints. Interrogate RCA and ensure mitigation of repetition. What more »

IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a … significant impact? We're seeking a talented individual to join our clients team as an IT Service Desk Lead. Our client prioritize excellence in IT service delivery to meet the evolving needs of their business and ensure unparalleled support for our end-users. As a leader in … their industry, they are committed to fostering innovation and maintaining high standards of performance. As the IT Service Desk Lead, you'll be at the forefront of ensuring the IT service desk team delivers timely and effective technical support to our end-users. Your leadership will be instrumental more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient … will benefit from: benefits including, private medical and health insurance, basic cover paid by employer eye test vouchers pension scheme protection after 6 months’ service should you be off work due to serious illness days holiday rising by 1 day per year to max 25 to purchase/sell more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient … benefits including, private medial and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »

employees in over 40 offices around the world. Job Description The role will be responsible for helping advance Epsilon internal tools and service offerings via process and system automation, covering machine data ingest and business use case (alerts, dashboards, etc.) deliverables. This role will work closely with associates at … and making the data usable and meaningful to improve operational health & efficiency What you will enjoy in this role As part of the Epsilon Service Delivery Team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an … on cloud-native technologies. Research the collection, parsing, and analysis of infrastructure data from various devices or services while developing/enhancing tool/service automation in support of greater data accuracy and consistency. Evangelize and develop DevOps strategies among team members to further team and process evolution supporting more »