Altrincham, England, United Kingdom Hybrid / WFH Options
Informed Solutions
Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead ServiceDesigner to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/Lead ServiceDesigner, you … design community of practice, facilitating feedback sessions and using your expertise to mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred solutions that align with both … and ensuring seamless integration of digital, physical, and human interactions. Collaborate with cross-functional teams, working with user researchers, interaction designers, and technical consultants to define requirements and bring service visions to life. Drive UCD practices at Informed, refining methods and tools to maintain leadership in digital transformation. Mentor and coach junior team members, fostering a culture of continuous More ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable , DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
London, England, United Kingdom Hybrid / WFH Options
Capgemini
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
London, England, United Kingdom Hybrid / WFH Options
NextEnergy Group
Join to apply for the UX/UI & ServiceDesigner role at NextEnergy Group Join to apply for the UX/UI & ServiceDesigner role at NextEnergy Group Get AI-powered advice on this job and more exclusive features. THE ROLE As a hands on UX/UI & ServiceDesigner, you will design and … test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. THE ROLE As a hands on UX/UI & ServiceDesigner, you will design … and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. Key Responsibilities User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Hays
Your new company Public sector organisation based in Glasgow. They provide a crucial service to end users and have a fantastic reputation as an employer of choice within the Glasgow market. Focussing on providing the best possible experience, they are looking to bring in an experienced ServiceDesigner to their busy team. Your new role As a … ServiceDesigner, you will focus on designing and improving services to enhance the experience of our end users. You will conduct user research to gather insights and understand user behaviors, needs, and motivations. By developing user personas, journey maps, and service blueprints, you will visualize and communicate the user experience effectively. Collaborating with stakeholders, you will define … service design strategies that align with business goals. You will prototype and test service concepts, iterating based on user feedback. Facilitating workshops and co-creation sessions with users and stakeholders will be a key part of your role, generating innovative ideas and solutions. Additionally, you will create detailed service design documentation, including wireframes, process flows, and interaction More ❯
Senior ServiceDesigner (Central Government) Position Description If you're a skilled Senior ServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on projects that … needed. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance the way citizens interact with … government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, service layers and actors • Creating high-level service prototypes, storyboards or More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable ServiceDesigner for a permanent role, capable of working effectively within multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. You will collaborate More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Barclays UK
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help lead the charge. This role is at the heart of … future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part of an in-house transformation … team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Version 1
Version 1 Newcastle Upon Tyne, England, United Kingdom Senior ServiceDesigner Version 1 Newcastle Upon Tyne, England, United Kingdom 3 days ago Be among the first 25 applicants Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have strategic … growth. Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We seek an adaptable ServiceDesigner to work effectively within multidisciplinary, agile teams on GDS projects for public sector clients. The role involves engaging with users and stakeholders to design products and services More ❯
Telford, England, United Kingdom Hybrid / WFH Options
Capgemini
As a Lead ServiceDesigner, you will drive the design of complex, user-centered services across the department. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design and shared ownership of the design … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role You will support design decisions, communicate strategies, and coach others. Your role involves improving inclusive, accessible, and sustainable design practices, aligning user needs with organizational goals. … experience · Essential: Proven ability to lead complex, user-centered design projects from initial concept to final implementation. Experience in designing government or public services. Strong knowledge of the GOV.UK service standard. Strong skills in mentoring and coaching teams in iterative design practices. Expertise in integrating data-driven insights into service design. Experience in creating accessible and inclusive services. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
Our Digital, Data, and Cloud team is expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable ServiceDesigner for a permanent role. You will work effectively in multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. Your responsibilities include More ❯
London, England, United Kingdom Hybrid / WFH Options
Searchability
SERVICEDESIGNER - eDV CLEARED ServiceDesigner £50,000 - £75,000 + Package Cheltenham office Hybrid work (2 days per week WFH) Must hold enhanced DV Clearance OVERVIEW: As a DV Cleared ServiceDesigner working in the National Security sector, you will lookat the end-to-end experience of a service, considering both front … stage (user-facing) and back-stage (internal processes) elements. They design holistic solutions that improve the overall service delivery. ESSENTIAL SKILL SET: Experience with journey mapping and service blueprinting tools. Strong facilitation and stakeholder engagement skills. Systems thinking and ability to connect the dots across touch points. Familiarity with design thinking and agile methodologies. KEY RESPONSIBILITIES: Map user … journeys and service blueprints. Identify pain points and opportunities across the service ecosystem. Facilitate workshops and co-design sessions with stakeholders. Prototype and test service concepts and processes. TO BE CONSIDERED: Please either apply through this advert or email me directly via lewis.hayward@searchability.com . For further information, call me on 0117 284 0050/ More ❯
London, England, United Kingdom Hybrid / WFH Options
Driver Hire Borders
Role: Senior ServiceDesigner Contract Length: 6 months Location: Hybrid/London – 3 days on site per week IR35: Inside Pay Rate to Intermediary: £600 per day Security Clearance: DV requested Spinwell is recruiting for a Senior ServiceDesigner for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR SERVICEDESIGNER Work … with the Service Design Lead to direct design work for the Service Design Team within the Service Design & Transition Team Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Line Management responsibilities for the … Service Design Team Help set the direction so that the Service Design Team designs clear, simple and consistent Services that achieve the value that Users desire Concisely document Design decisions and any associated risks Take an active role in the planning of future projects to ensure that Service Design & Transition is considered during the Demand phase Enable More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯
london, south east england, united kingdom Hybrid / WFH Options
Stealth iT Consulting
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Stealth iT Consulting
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior ServiceDesigner (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £76,194 - £89,640 HOURS: Full-Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style … is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced ServiceDesigner to join our Credit Cards team based in Chester (we will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead ServiceDesigner, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary More ❯
ServiceDesigner (SC Cleared) 2 Months London (2 Days per week onsite) £525p/d max via Umbrella The successful candidate will hold SC clearance The ServiceDesigner is responsible for shaping end-to-end service experiences that meet user needs and align with business goals. This role works across departments to design, prototype, and … iterate services that are intuitive, efficient, and sustainable. The ServiceDesigner ensures that services are user-centred, technically feasible, and operationally viable. Key Responsibilities: Service Design & Implementation: Lead the design and delivery of services, ensuring they meet user needs and experience standards. Stakeholder Engagement: Collaborate with clients, experience owners, and cross-functional teams to align service design with strategic goals. Research & Insight Gathering: Conduct user research and service mapping to identify pain points and opportunities for improvement. Innovation & Continuous Improvement: Drive innovation initiatives that leverage emerging technologies to enhance service delivery. Feedback Loops: Establish mechanisms for capturing user feedback and iterating service designs accordingly. Governance & Reporting: Track service performance and report More ❯
London, England, United Kingdom Hybrid / WFH Options
hays-gcj-v4-pd-online
Social network you want to login/join with: ServiceDesigner Location: Remote Salary: £47,000 to £58,000+ Excellent Benefits Your new company Hays Technology is recruiting a ServiceDesigner on a permanent basis to join a growing public sector organization. You will report to the IT Programme Manager and join during a period of … large-scale transformation. Your new role In this role, you will oversee end-to-end service design projects, identify emerging trends, data-driven improvement opportunities, and end-user needs to shape innovative services that deliver both business impact and end-user value. You will champion user-centric design by conducting workshops to understand end-user behaviors and creating solutions … including product owners, developers, and operations to co-create solutions that balance desirability, operational feasibility, and business viability. What you’ll need to succeed A strong portfolio of IT service design deliverables to showcase your work Experience in working on complex, end-to-end service design initiatives, from research and strategy to implementation Ability to clearly articulate design More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ServiceDesigner Consultant (SC Eligible), London Client: Stealth iT Consulting Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 08.05.2025 Expiry Date: 22.06.2025 Job Description: My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen … policy with ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less). They are looking for a permanent ServiceDesigner Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top-end budget of £55k … + full benefits + fully remote (with ad hoc client site travel). Primary skills and experience required: Must be eligible for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, serviceMore ❯