London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
ServiceDesigner £45,000 to 75,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior ServiceDesigner - (Must Have Public Sector Experience) Location: London (Hybrid) Level: Mid and Senior Levels Available Salary: £40,000 to £75,000 + 10% bonus + benefits (DOE and various levels available) Clearance: Must be eligible … for UK Security Clearance The Opportunity We are looking for a Senior ServiceDesigner to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments … helping align user needs with strategic and technical delivery. The Role As a Senior ServiceDesigner, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points More ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
ServiceDesigner Location: Bristol (Hybrid) Salary: Up to £64,000 About the Role A top-tier digital consultancy is seeking an experienced ServiceDesigner to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards . You’ll work as … teams on large-scale digital transformation projects—designing end-to-end journeys and services that truly meet user needs, while balancing business goals and technical constraints. Key Responsibilities Lead service design activities within cross-functional teams on government and public sector projects Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services Apply GDS principles … to ensure accessibility, usability, and compliance throughout the service lifecycle Facilitate stakeholder workshops and co-design sessions to drive alignment and shared understanding Collaborate with researchers, content designers, developers, and delivery managers to build user-centred solutions Present findings and design recommendations clearly and persuasively to a variety of audiences Requirements Substantial experience as a ServiceDesignerMore ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Methods
Job Title: ServiceDesigner (Contract) – GDS Experience Essential Location: Hybrid - 2 days per week Newcastle Contract Length: Initial 12 months Day Rate: £550pd inside IR35 We require a skilled ServiceDesigner to support a major public sector transformation project. The ideal candidate will have extensive experience designing end-to-end services and a strong understanding of … Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers, developers, and product managers Create service blueprints, journey maps, and other artefacts to communicate design decisions Ensure services meet … GDS standards and support service assessments Proven experience as a ServiceDesigner on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholder engagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments More ❯
POSITION Lead ServiceDesigner (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead ServiceDesigner to join their team as maternity leave cover for 9 months, with the possibility of extension. The client … and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead ServiceDesigner who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites, and interactive … experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting ideas effectively More ❯
Midweight Public Sector ServiceDesigner Why Join frog Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services … being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The ServiceDesigner will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure More ❯
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
We're now looking to grow the team and hire a servicedesigner to support the council's Temporary Accommodation and Homelessness transformation programme. About the programme The Temporary Accommodation and Homelessness transformation programme is a new programme of work. It pulls in expertise from inside and outside of the council, to address issues of demand, supply and … income, working with our Benefits and Homeless Prevention Service, Strategic Property Services, and Financial Services. The aim is to transform how we deliver our services for homeless residents in the future. It's an essential programme that will improve how we support vulnerable residents and reduce costs for the council. About the role As a ServiceDesigner … Visualise and prototype services and interactions, using a range of methods - Help teams understand the wider context of what they're working on and how it fits into a service for residents - Interrogate, improve and create the backend systems and processes needed to support services - Use and create new design patterns - Identify insights and needs, and translate them into More ❯
ServiceDesigner £550 to 600 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Contract Hiring: Contract Service Designers (SC Cleared) Location: London (Hybrid Remote) Rate: £500-£600/day (Inside IR35) Clearance: Active SC Clearance required Start Date: ASAP Sector: Public Sector/Government Projects We are currently looking for experienced Service Designers … public sector digital transformation projects . You will be part of agile, user-centred teams helping to shape services that improve outcomes for citizens. Key Requirements: Strong experience delivering service design in complex, multidisciplinary environments Ability to map and improve end-to-end user journeys and design services at scale Confident working to GDS (Government Digital Service) standards … active SC Clearance Project Details: High-profile digital government services Long-term programme work with collaborative teams Opportunity to contribute to meaningful, user-led change If you're a ServiceDesigner with current SC clearance and experience in the public sector, get in touch to discuss this opportunity. Reference: AMC-AQU- sdnt Postcode: EC1 #adqu More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
Lead ServiceDesigner – Maternity leave cover Location: Hybrid (they have an office in most major cities in UK) Maternity leave cover - fixed term Improve internal customer experience for a blue chip org About the Role We’re hiring a Lead ServiceDesigner to execute meaningful, complex transformation projects in a large, global professional services organisation. Sitting … within a dynamic CX team, this role will have you working on initiatives that span business service transformation, digital culture enablement, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping CX roadmaps to running discovery sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands … and helping an entire industry evolve. What You’ll Be Doing Lead discovery and research for major strategic initiatives across digital and data culture, internal tooling, and client-facing service redesigns Work independently or alongside review boards to shape, test and refine ideas into tangible service solutions Bring the user voice into everything – influencing roadmaps, strategies and investment More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Junior ServiceDesigner – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior ServiceDesigner who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯
Junior ServiceDesigner – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior ServiceDesigner who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯
Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
F5
Lead ServiceDesigner - £75,000-£90,000 + 5% bonus - UK-wide (Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a Lead ServiceDesigner to guide the design of complex, user-centred services for a major government department. You'll set the vision, foster collaboration … opportunity to work on transformational projects where the solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices Plan and run inclusive … decisions Build strong relationships with senior stakeholders and multidisciplinary teams Align user needs with organisational goals in a complex, evolving landscape What you'll bring Proven track record leading service design in government/public services Strong understanding of GOV.UK service standard Expertise in inclusive and accessible design Experience mentoring and coaching design teams Strategic thinking and ability More ❯
Senior ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … ServiceDesigner to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Senior ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … ServiceDesigner to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
SC ServiceDesigner Shape the Future of Public Digital Services Hybrid Remote - Occasional Travel to London, Manchester or Glasgow Up to £55k base Are you a creative and strategic Security Cleared ServiceDesigner ready to make a real difference? Were partnering with a leading digital consultancy renowned for transforming services across the UK and internationally to … find exceptional Service Designers for a high-impact, long-term government project. If youve worked with GDS standards and thrive on designing services that genuinely improve lives, this could be your next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help … Up to £55k plus a clear route to advancement. What Youll Bring: Security Cleared currently - This is a non negotiable GDS Know-How: Hands-on experience with Government Digital Service standards and full end-to-end service design. Visual Storytelling: Able to turn complex journeys into clear, compelling visuals that speak to all audiences. Agile Mindset: Comfortable working More ❯
ServiceDesigner Department: Product Employment Type: Full Time Location: London Reporting To: Mayssa Benchenaa Compensation: £60,000 - £70,000/year Description Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, we make EV ownership simple and affordable. … our office (Gray's Inn Road, London, WC1X 8HB). Join the EVolution: In this position, you'll be joining the Design department, your main responsibilities will include: Developing service blueprints, journey maps, and user personas to guide design decisions Champion service design best practices and a user-centred design approach across Pod Ideate, prototype, and iterate new … service concepts and solutions Conduct user research to uncover insights, behaviours, and needs Organise and facilitate workshops and co-design sessions with stakeholders and users Work closely within cross-functional teams to align services with user needs and business objectives Assess service performance and recommend enhancements Collaborating closely with product managers, engineers, designers and other colleagues in cross More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
ServiceDesigner – Public Sector (2 Roles: Junior & Mid-Level) Level: P2 – Junior: £33,000 – £55,000 P3 – Mid-Level: Up to £76,000 + 10% bonus Location: London | Hybrid working Function: Design | Service Design | Public Sector Digital Delivery Industry: Consulting | Digital Services | Government & Public Sector Design public services that put people first. Shape systems that make a … difference. A global design-led consultancy is expanding its public sector design team and is hiring two Service Designers – one at junior level and one at mid-level – to help drive the delivery of impactful, human-centred services across central government and public health. These roles sit within a dynamic, cross-functional team embedded in digital transformation programmes that … of users. You'll collaborate with researchers, technologists, and delivery leads to reimagine public services that are inclusive, scalable, and fit for purpose. Whether you’re just establishing your service design career or stepping into a more autonomous role, this is a chance to be part of a high-impact studio that blends strategy, design, and delivery to improve More ❯