IT ServiceManagement Specialist Inside IR35 IT ServiceManagement Specialist required to join a leading Defence client. Responsible for supporting the vital MILSATCOM Service Delivery Organisation using an ITIL framework ServiceManagement toolset. Assisting the IT ServiceManagement Lead with capturing … existing servicemanagement processes in leading change, ensuring smooth transition to a modern agile approach. This is a fast-paced, challenging role on a significant project. Proactive in your approach combined with the ability to adapt to a rapidly changing environment with new and exciting challenges each day. … Specific activities in the role include: Represent the company during site visits to client Operational Sites Capture existing ServiceManagement processes and reflect to the Enterprise Architecture team Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach. Support the more »
IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual … Service Improvement aims to continually improve the effectiveness and efficiency of IT processes and services. Key outputs of the role are to: * Own and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of ServiceManagement (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build improvement plans, drive the implementation of improvement plans). * Where feasible, look to recommend/utilise appropriate tooling to gather data and ensure that more »
Role - Service Architect Location (Corsham/Bristol/Home) Rate - £650 - £750pd (Inside IR35) People Source Consulting are current seeking Experience Service Architects with a Background in Defence Environments to take on an 8 month contract for our MOD Client. Day to Day Tasks include but are not … Our Clients Programme Solution Architecture team, understand current situation and objectives and agree scope of task. Engage with Client Onboarding team to understand the Service and Supplier onboarding options Digest and fully understand the content of the Defence Digital ServiceManagement Framework (SMF) v2.0 and associated documents. … Engage with Third Party suppliers to understand the Service Centre processes and ITSM tooling Engage with SMITS to understand their ITSM tooling requirements and their ability to onboard IT Services Engage with Defence Digital and wider Defence delivery teams to facilitate the design of the end-to-end ITSM more »
INFRASTRUCTURE VIRTUALISATION ENGINEER Overview The Infrastructure Virtualisation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core virtual estate which form the backbone of the NSoIT(D) Platform. The detailed responsibilities of the team include: The design, development, building and … part of the NSoIT(D) Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with ServiceManagement to resolve issues. Essential skills, qualifications, and experience In order to deliver this service, it is essential that individuals have: Demonstrable … with detailed knowledge and understanding, of the design, implementation, and troubleshooting of the following: VMware ESXi Distributed Virtual Switches Distributed Resource Scheduler Distributed Power Management VMware vSAN Hybrid and All Flash storage configurations VMware vCenter High Availability; Clustering; Cross-site failure and resiliency VMware NSX Microsegmentation Firewalling Cross Site more »
