2 Contract Service Management Jobs in the West Midlands

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and … release meets the requirements of the programme. - Lead and coordinate Release Management teams ensuring that releases deliver the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service more »

Service Designer/Service Design/Service Design Consultant/Design/Service Consultant/Contracts/RACI/ServiceNow/Service Management/ITIL/ITIL Processes/ITIL Procedures/IT/6 month contract/£500 - £600 per day Inside IR35 … One of our leading clients is looking to recruit an experienced Service Designer. Location - Remote/Warwickshire Duration - 6 months initial contract Day Rate - £500 - £650 pd Inside IR35 Experience: Experience of 5 years in service design Understanding of Agile and Lean principles and values Understand, analyse and … map complex user journeys and processes Own the service design deliverables like: user journey maps, stakeholder maps, personas, flow-charts, system maps, blueprints, roadmap, user stories etc Confident working with senior stakeholders, demonstrating how user research and service design analysis techniques have been used to support the design more »