MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.).Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus.General business skills:Excellent communication to translate more »
alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication more »
solutions (alerts, dashboards, runbooks, etc.)Experience working with Azure DevOps and CI/CD pipeline.Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus.General business skills:Clear communication to more »
you are on top of the priority tickets, escalating, if needed. · Provide users with regular updates via telephone and the Wavex service management platform (ServiceNow). · Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) · Proactively follow up with users as more »
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
/Second line support to internal and external users. Diagnosing and resolving software and hardware incidents. Experience of using ITSM tools such as Zendesk, ServiceNow, Service Desk plus, Halo etc. Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management. Participating in service improvement initiatives. Ensuring accurate logging more »
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well more »
London, Old Street, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant impact more »
IT Service Desk Team Lead – London/Hybrid - £43,000-48,000 + Bonus + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant more »
procedures for effective data management, reliable data operations, timely and consistent delivery of accurate data to business users. Working with Azure Dev Ops and ServiceNow, including deriving analytical information Data engineering design patterns and best practice, including data pipelines. Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring more »
Job Title: ServiceNow Consultant Location: 100% Remote Remuneration: £625- £700 per day (dependent on experience) - Outside IR35 Are you a ServiceNow Architect/Consultant with proven experience integrating ServiceNow into an organisation? If so, our client, a global cyber and software resilience business that assess, develop and manage cyber threats … across our increasingly connected society is urgently seeking a ServiceNow Architect/Consultant with In-depth understanding of ServiceNow platform capabilities, functionalities, and modules . Your expertise in ServiceNow will be crucial in delivering high-quality support and continuous improvements to meet operational goals. Required Experience: Proven experience integrating ServiceNow … into an organisation. Utilize your existing Service Management/ServiceNow and market knowledge and technical expertise. Design, develop, test, and implement ServiceNow In-depth understanding of ServiceNow platform capabilities, functionalities, and modules. Experience building custom integrations between ServiceNow and 3rd party applications. Excellent client-facing skills, with the ability to more »
management processes (Incident, Problem and Change Management) Ability to deliver in a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is more »
City Of London, England, United Kingdom Hybrid / WFH Options
Morgan Hunt
initiatives. Responsibilities as Infrastructure Engineer Take proactive ownership of IT infrastructure operations, support, and project-related activities. Monitor and manage infrastructure-related tickets on ServiceNow, as well as technical escalations. Administer backend infrastructure systems including Veema backup, Citrix, Active Directory, VMware virtual infrastructure, servers, storage, and networks. Liaise with third more »
similar technical certificationsExperience in an environment of transformation, ideally with experience in smaller and larger organisations.Experience of one or more of the following: Salesforce, ServiceNow, DocuSign, Archibus, Yardi. more »
change requests. Prepare and/or present documentation to Information Services Leadership Team and business stakeholders. Experience with the following project tools especially valued: ServiceNow SPM (Strategic Portfolio Management), JIRA, Microsoft Teams, Smartsheet, MS Projects or other project planning software. Experience with meeting planning and facilitation. Experience with vendor management more »
packaging/updating software via 3rd party tools (e.g. Profile Unity) Experience of enterprise monitoring systems Experience in working with ticket systems such as ServiceNow and an understanding of priorities and SLA’s Ability to plan and implement technical changes without unexpected disruption to the service and with minimal oversight more »
paced environment. • Desire to learn and to undertake on-the-job training and continuous personal development.Skills • Experience with collaboration tools such as Jira/ServiceNow • VMWare ESXi & VCentre • PowerShell scripting and automation • Storage technologies • Backup tools (ideally Commvault, but training can be provided) • Azure AD (including, but not limited to more »
technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to more »
of Network concepts such as Wi-Fi, TCP/IP, Switching/Routing, VLANS and Firewalls. Good understanding of ITIL working principles. Understanding of ServiceNow Incident, Problem, Change Management Modules is desirable but not essential. Assist with daily, weekly and monthly IT health checks, for example certificate expiry and backups. more »
an Technical Business Analyst to join its fast-growing, business-critical team! This role sits within the technical operations team, and needs someone with ServiceNow, or experience in a similar management system to support on their growing requirements as one of the revenue drivers of the business. As ITSM Business more »
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
