Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities & Accountabilities: Customer Relationship & StakeholderManagement Act as the primary point of contact between the customer and the managed service team. Quickly establish close relationships with key customer stakeholders, understanding their current service … business needs into actionable enhancements, business critical updates and new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and keeping the customer informed of resolutions. Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change managementMore ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities & Accountabilities: Customer Relationship & StakeholderManagement Act as the primary point of contact between the customer and the managed service team. Quickly establish close relationships with key customer stakeholders, understanding their current service … business needs into actionable enhancements, business critical updates and new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and keeping the customer informed of resolutions. Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change managementMore ❯
slough, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities & Accountabilities: Customer Relationship & StakeholderManagement Act as the primary point of contact between the customer and the managed service team. Quickly establish close relationships with key customer stakeholders, understanding their current service … business needs into actionable enhancements, business critical updates and new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and keeping the customer informed of resolutions. Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change managementMore ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description The role is hybrid office based in either Chippenham or Hartlepool. The Service Management Consultant role is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day activities related to the IT Service Management tooling are … Cyber, Service and Technology (CST) division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the … provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on your knowledge to others working within the wider team More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
to other locations, but expenses will be fully paid for this. We need a good, seasoned Business Analyst with excellent communication skills (both verbal and written) and proven, hardened StakeholderManagement skills. With regards to StakeholderManagement, we need someone who has worked in an environment where ‘time is precious’ and it is all about being … end goals required! We can look at Business Analysts who have worked in Technology, but you must also have experience in executing projects on the business side too. Business stakeholdermanagement is essential. This is a great opportunity and salary is dependent upon experience. Apply now for more details... More ❯
sectors and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. · Be a team player · Have good stakeholdermanagement skills · Sourcing experience - capable of running an RFx process, with good IT knowledge including hardware, software and services, and understand current market trends · Preparation of, or assisting … in the preparation, of category plans and driving savings, whilst aligning with client's strategies · Vendor management, including relationship management, performance management, benchmarking · Contract management including negotiating and implementing new contracts, licence agreements, sub-contracts with back-to-back client terms, amendments, addendums and novations · Excellent Interpersonal skills both verbal and written when dealing with internal … process from the definition of requirements, to contract signature and to communicate progress · Negotiate commercial terms and terms and conditions for different types of agreements · Post contract award contract management · Provide procurement support to bid teams · Participate in the category definition and implementation of the category roadmap · Establish commercial governance meetings with internal stakeholders and vendors, covering programme/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Nexian , we’re not just delivering digital solutions - we’re driving innovation that empowers law firms to thrive in a fast-changing world. As our new Head of Project Management, you’ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in … and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Head of Project Management UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product/Service … Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and StakeholderManagement skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across More ❯
London, Clerkenwell, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Nexian , we’re not just delivering digital solutions - we’re driving innovation that empowers law firms to thrive in a fast-changing world. As our new Head of Project Management, you’ll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in … and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Head of Project Management UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product/Service … Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and StakeholderManagement skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
AMS Contingent
We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a … level plans and assumptions, in line with the programme planning cycle?. Support identification and documentation of appropriate planning assumptions and progress action plans to validate?. Establishment and management of an ADO board to assist identification and day-to-day tracking of team activities (if appropriate.) Ownership and day to day management of the Migration Workstream Backlog … capturing items which require clarification from data mapping sessions, assigning priority, ownerships and timelines, capturing progress updates and managing through to completion?. Ownership and day to day management of the Data Mapping/Data Quality backlog capturing items which require clarification from data mapping sessions, assigning priority, ownerships and timelines, capturing progress updates and managing through to completion More ❯
an ECB onboarding programme. The role is high profile and involves regular interaction with senior stakeholders, including Head of EMEA, CEOs and senior executive level forums. Key Responsibilities: Leadership & Management: Lead and manage testing efforts across extensive programmes, ensuring that all deliverables meet the highest standards. Test Strategy Development: Define comprehensive test strategies, frameworks, and plans tailored to complex … project requirements. Stakeholder Coordination: Collaborate effectively with stakeholders, delivery teams, and third-party vendors to align testing objectives with business goals. Quality Assurance Standards: Ensure that all testing processes comply with regulatory requirements and quality assurance standards, including ECB protocols. Key Skills & Experience: Extensive QA Experience: A strong background in Quality Assurance, with proven leadership roles in global investment … integration into CI/CD and DevOps practices. Regulatory Knowledge: In-depth understanding of regulatory and audit frameworks, including ECB, FCA/PRA, EBA, DORA, and SOX. Enterprise Test Management Tools: Proficiency in using enterprise test management tools like Xray, JIRA, GitLab, and Azure Cloud. Vendor Management: Experience in vendor and contract management, ensuring that external More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
an ECB onboarding programme. The role is high profile and involves regular interaction with senior stakeholders, including Head of EMEA, CEOs and senior executive level forums. Key Responsibilities: Leadership & Management: Lead and manage testing efforts across extensive programmes, ensuring that all deliverables meet the highest standards. Test Strategy Development: Define comprehensive test strategies, frameworks, and plans tailored to complex … project requirements. Stakeholder Coordination: Collaborate effectively with stakeholders, delivery teams, and third-party vendors to align testing objectives with business goals. Quality Assurance Standards: Ensure that all testing processes comply with regulatory requirements and quality assurance standards, including ECB protocols. Key Skills & Experience: Extensive QA Experience: A strong background in Quality Assurance, with proven leadership roles in global investment … integration into CI/CD and DevOps practices. Regulatory Knowledge: In-depth understanding of regulatory and audit frameworks, including ECB, FCA/PRA, EBA, DORA, and SOX. Enterprise Test Management Tools: Proficiency in using enterprise test management tools like Xray, JIRA, GitLab, and Azure Cloud. Vendor Management: Experience in vendor and contract management, ensuring that external More ❯
Houston, Texas, United States Hybrid / WFH Options
PCS Software Inc
Location: Houston, TX (Hybrid work environment) Level: Executive Full-Time Exempt Reports To: Chief Executive Officer Education: Bachelor's degree required; MBA or master's preferred Team Leadership: Direct management of up to 10; indirect oversight of up to 20 Position Overview PCS Software, Inc. is seeking a visionary Chief Customer Officer (CCO) to lead our enterprise-wide customer … experience across every touchpoint. As a key member of the executive team, you will champion a customer-first culture, drive cross-functional alignment, and ensure our AI-powered Transportation Management Platform (TMP) delivers measurable value to our clients. This role is ideal for a strategic leader with deep expertise in customer success, support, analytics, and digital transformation. Approximately … while owning and managing the global patent process to ensure strategic protection of intellectual property. What You Bring 15+ years of progressive leadership in Customer Success, Support, Implementation, Project Management, Operations, Analytics, and Professional Services. Proven success in designing and executing CX strategies that drive measurable business impact. Experience leading in a matrixed, fast-paced SaaS or enterprise software More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Gridiron IT Solutions
product manager in prioritizing product backlog items. Assist the product team in performing estimation and complexity assessments of product backlog items. Assist the product manager in the creation and management of product roadmaps. Assist the product team in generating and managing artifacts and knowledge bases. Assist the product team in body of evidence (BOE) generation and submission. Assist the … sprint planning). Identify, map, and track dependencies internal and external to the product team. Collaborate with cross-functional teams to ensure efficient product development and delivery. Utilize product management tools such as Jira, Confluence, and M365 to accomplish daily duties. Leverage tools such as Confluence and Jira to facilitate efficient product management. Manage risks and dependencies effectively in … a software development context. Analyze team and product performance through data driven insights Organize and facilitate team, customer, and stakeholder meetings act through the delivery of innovative, desirable, and mission critical software products. Qualifications: Bachelor's degree with 4+ years of relevant work experience Understanding of the software development lifecycle (SDLC). A general understanding of popular backend and More ❯
East London, London, United Kingdom Hybrid / WFH Options
4SQUARE RECRUITMENT LTD
Solution Consultant (Information Management) Location: [London Hybrid (2 days in) | Salary: £65,000 - £95,000 (dependent on experience) About The Role: We are seeking a proactive and consultative Information Management professional to join a growing team. This is a brand new, pivotal role where you will be responsible for consulting on the design, configuration, and implementation of sophisticated … Owners, End Users, and Project Managers. Design end-to-end solutions that solve clients' People, Process, and Technology challenges. Work closely with internal Technical Consultants, Business Development, and Project Management teams to ensure successful project delivery. Proactively engage with clients to identify problems and opportunities, rather than waiting for issues to arise. Lead the design and oversight of data … M365 platforms. Develop a deep understanding of the clients' software ecosystem to probe, diagnose, and find effective resolutions. Essential Skills & Experience: Minimum of 5 years' experience in an information management, document management, or solution consultancy role. A background in Document & Records Management is critical. Proven expertise as a Subject Matter Expert (SME) in the following key areas More ❯
About Us Zutec is a fast-growing technology company, providing cloud-based software for the construction property industry. Zutec' offers best of breed solutions for Document Management, Quality Management, Handover Management and Asset Management. Today we have digitised over 35 million building documents, 1.5m+ building units, powering £250bn in building assets across the UK and Ireland. Our … meaningful face time with customers, building senior relationships, and helping them embed Zutec software into their core workflows. You will act as the internal bridge, working closely with Account Management, Product, Onboarding/Services, and Support teams to ensure customers are supported across their lifecycle. Specific duties include: Own the customer relationship post-onboarding, driving adoption, satisfaction, and long … adoption challenges. Define, measure, and communicate customer ROI/value plans. Capture and analyse customer feedback (NPS, CSAT) and drive actions internally to improve the customer experience. Build strong stakeholder networks across customer organisations - from C-suite sponsors to project managers and day-to-day users. Lead and facilitate Quarterly Business Reviews (QBRs), ensuring cross-functional participation. Act as More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes and Technology. … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes and Technology. … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a more hands-on … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
We are currently seeking an accomplished Digital Transformation Programme Director to join our team permanently, reporting to the VP of Customer Transformation. The Programme Director will lead the development, management, and delivery of our global multi-year Digital commerce transformational programmes. You will work closely with cross-functional teams, regions, markets, and third-party partners to implement capabilities, optimize … terms of benefits, costs and risk. Day to day leadership of the Programme team to effectively coordinate the individual projects and initiatives, programme and project interdependencies (group & functional) and management and resolution of risks and issues. Facilitate making trade off decisions between quality, costs, scope and time. Programme Budgets and Benefits Realisation: Establish and manage multi-million/multi … year budget management process to effectively monitor costs and benefits as the programme progresses. Management, resolution and escalation of financial aspects of the programme to ensure successful delivery. Programme Reporting and Communications: Management of the programme reporting (and associated project reporting) and proactive communication strategy; providing clear visibility of the programme progress through to the Exco (due More ❯
governance initiatives, collaborate with global stakeholders, and ensure that data governance is embedded into ViiV's culture and operations.This is a highly visible role that will require strong leadership, stakeholdermanagement, and the ability to bridge the gap between business, technology, and compliance teams.Data governance is a relatively new capability and strategic focus for ViiV as part of … the framework is tailored to meet the needs of a global, highly regulated pharmaceutical environment. Establish processes for data classification, ownership, and accountability across business units. Regulatory Compliance & Risk Management: In partnership with ViiV compliance and legal teams , ensure data use cases are enabled in compliance with global data privacy and security regulations (e.g., GDPR, HIPAA) as they pertain … ViiV's reputation and ensure the ethical use of data. Partner with legal, compliance, and ViiV Tech teams to address emerging regulatory requirements and ensure governance practices remain current. StakeholderManagement & Collaboration: Build and maintain strong relationships with senior leaders across functions, including Commercial, Medical, Digital, Tech, Compliance and Legal, to ensure alignment on data governance priorities and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
team over the next year. The ideal candidate will have experience with managing data warehouses from start to finish and liaise with IT teams regularly. The role will involve stakeholdermanagement, working with diverse roles, such as software engineers, sales and marketing professionals and more. Therefore, communicating your projects needs and understanding others is an essential part of …/DevOps teams in the organisation You will have expertise in azure - from collecting, to transforming to loading! Skills and Experience: Essential to have experience with: Azure SQL Regular stakeholdermanagement Data warehouse management Power BI Desirable to have experience with: Bachelors in STEM subject - ideally computer science or engineering CI/CD methods Interview Process: There More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harnham
team over the next year. The ideal candidate will have experience with managing data warehouses from start to finish and liaise with IT teams regularly. The role will involve stakeholdermanagement, working with diverse roles, such as software engineers, sales and marketing professionals and more. Therefore, communicating your projects needs and understanding others is an essential part of …/DevOps teams in the organisation You will have expertise in azure – from collecting, to transforming to loading! Skills and Experience: Essential to have experience with: Azure SQL Regular stakeholdermanagement Data warehouse management Desirable to have experience with: Bachelors in STEM subject – ideally computer science or engineering CI/CD methods Python Power BI Interview Process More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Harnham
team over the next year. The ideal candidate will have experience with managing data warehouses from start to finish and liaise with IT teams regularly. The role will involve stakeholdermanagement, working with diverse roles, such as software engineers, sales and marketing professionals and more. Therefore, communicating your projects needs and understanding others is an essential part of …/DevOps teams in the organisation You will have expertise in azure – from collecting, to transforming to loading! Skills and Experience: Essential to have experience with: Azure SQL Regular stakeholdermanagement Data warehouse management Desirable to have experience with: Bachelors in STEM subject – ideally computer science or engineering CI/CD methods Python Power BI Interview Process More ❯