Job Title: Technical Product Support Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security … needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support to their customers, ensuring that their access control systems are installed … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
Job title: Technical SupportSpecialist Reports to: Field Applications Manager EMEA Location : Manchester Science Park Contract Type : Full-time, Permanent Salary & Benefits : Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for c clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post market stage to develop, manufacture, obtain regulatory approval and commercialise new products and services. In addition, Yourgene … they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: The Technical SupportSpecialist will play a key role in the support of customers using Yourgene Health Products. The Technical SupportSpecialist will More ❯
D365 F&O SupportSpecialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Functional SupportSpecialist to join an industry-leading organization … on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the … Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Junior SupportSpecialist Chester - on-site/hybrid working £23,000 - £25,000 + annual bonus & benefits Our client in Chester is looking for a passionate and enthusiastic Junior SupportSpecialist who will be providing top-tier technical assistance and excellent customer support. This role is … be solving technical challenges but also shaping the future of customer engagement through your insights and expertise Main duties and responsibilities: Deliver exceptional technical support via Phone, Email, WebChat, ensuring every client feels valued and understood Become an expert in their products, from integrations to the intricacies of our … provide innovative solutions Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction Proactively suggest and implement improvements in support processes to enhance service efficiency and customer satisfaction Collaborate with our internal customer and engineering teams to solve pain points and troubleshoot technical issues More ❯
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
MacDermid Alpha Electronics Solutions
supply chain, empowering businesses to thrive in today's competitive landscape. Who are we looking for? We now have an opportunity for a Technical SupportSpecialist at our Ashby site. You will play a pivotal role in supporting our customers, both internal and external, with a wide range … Assist the team in answering technical enquiries, speaking directly with the Global Sales Team and end users. Manage the enquiries into a group technical support email mailbox and ensure that all enquiries/tasks are completedin line with the team KPIs. Conduct research, manage various forms of information,and … gathering additional data when available. Assist the Marketing department with various documents and information, including hazard/regulatory information on product artwork, writing technical support documents, article reviews and social media contributions. Attend exhibitions. Visit key customers with the relevant members of the Global Sales Team to gain knowledge More ❯
Willenhall, West Midlands, United Kingdom Hybrid / WFH Options
Assa Abloy
you can be proud of. Please note this is a home based role which requires 50% travel. What you would do as our Technical SupportSpecialist Sectional Doors UK & Ireland As our Technical SupportSpecialist you will be responsible for providing technical assistance and field support … in sectional doors with strong problem-solving skills and the ability to effectively communicate technical information to diverse audiences. You would also: Provide technical support and assistance to partners in the indirect business segment regarding the installation, maintenance, and troubleshooting of sectional doors. Serve as a subject matter expert … of technical issues. Stay up to date on industry trends, advancements in sectional door technology, and relevant standards to provide informed technical guidance and support to partners. The skills and experience you need We are looking for someone who: Has experience in a technical support and/or More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Software Support and Integration Specialist Crawley - Hybrid working £328/Day Inside IR35 My client are seeking a highly skilled Software Support and Integration Specialist to join their dynamic IT team. This role is essential in ensuring the smooth operation of software applications and systems integration … while providing top-tier support to our internal teams and external clients. The ideal candidate is a proactive problem solver with a keen eye for detail, a solid technical background, and excellent communication skills. Key Responsibilities 1. Software Support 2. System Integration 3. Monitoring and Maintenance 4. Collaboration … and Communication Experience: Extensive experience in software support, integration. Proven experience with integration tools and methodologies, such as APIs, middleware, and ETL processes. Technical Skills: Proficiency in troubleshooting and resolving issues related to various software applications, including database management systems, CRM software, and enterprise applications. Familiarity with programming languages More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Technical SupportSpecialist Warrington - Hybrid working £35,000 - £40,000 Our client in Warrington is currently looking for an experienced Technical SupportSpecialist to join their growing team. You will be responsible for overseeing deskside support, ensuring seamless infrastructure operations and acting as the bridge … between the technical team and the wider business. Main duties and responsibilities: Oversee the day-to-day operations of the IT support desk, ensuring timely and effective resolution of technical issues Act as an escalation point and provide escalated support and guidance to the wider business and other … troubleshooting and problem-solving skills Manage and maintain Azure cloud infrastructure, Hyper-V virtualized environments, Active Directory, and other core IT systems Administer and support voice solutions (3CX, Teams Telephony, Horizon by Gamma), M365 services, and networking systems (Cisco, Meraki, Fortinet) Implement and maintain cybersecurity measures, including firewalls, email More ❯
IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are … understanding of the following: mobile device management security platforms service desk software system upgrades LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is … also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your More ❯
Petersfield, Hampshire, South East, United Kingdom
Vanquis Bank Limited
Job Title: Application Support Lead Contract Type: Permanent Location: Bradford/Chatham/London/Petersfield Working Pattern: Hybridtypically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility … and problem-solving, wed love to hear from you even if you dont meet every requirement listed. You and Your Team: As an Application Support Lead, youll play a key role in ensuring the performance, reliability, and continuous improvement of our software systems. Reporting to the Head of Solution … Enablement, youll lead a team of 8 talented colleagues, working with cutting-edge technology to configure SAAS-based applications, support live systems, and drive impactful change. If you enjoy working in a dynamic environment where your contributions truly matter, this role offers an exciting opportunity to develop and lead. More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Larbey Evans
IT SupportSpecialist Global Law Firm who are renowned for market-leading practices and complex transactions and restructurings are seeking to hire an IT Support Analyst to join their London office. Under the direct supervision of the London IT Support Manager, you will be responsible for … the day-to-day support of computer operations in the International offices and will provide superior service to the Firm’s attorneys, advisors, and staff. Salary to £57,000 per annum 09:00-17:00 working hours Hybrid working (WFH every other Friday) Excellent employee benefits to include a … Monthly Fitness & Wellbeing Reimbursement, 25 days annual leave; increasing to 28 days after three years’ service! IT SupportSpecialist Key Responsibilities: Provide direct technical support (Level 1 and Level 2) for computer system users in the office Support and troubleshoot both computer and telecommunications-related issues More ❯
A prestigious investment management firm is seeking a skilled IT SupportSpecialist to join their London team. This is an exciting opportunity to work within a dynamic financial environment, supporting cutting-edge technology solutions while collaborating with industry-leading professionals. Impactful Work: You'll play a key role … to financial IT environments and technologies like Zscaler, CrowdStrike, eSentire, and ControlUp , boosting your technical acumen. Key Responsibilities: Provide comprehensive onsite and remote IT support to users. Manage and maintain Windows 10/11 systems and Office 365 platforms . Troubleshoot and support Bloomberg terminals and AV conferencing … with security platforms such as Zscaler, CrowdStrike, eSentire, or ControlUp is highly advantageous. Join a fast-paced, professional environment where your contributions will directly support critical financial operations and where your career development is a priority. To apply, follow the link or send your CV directly to thalia.spolander@mondrian More ❯
You will need to login before you can apply for a job. Operations SupportSpecialist - TravelAds (Spanish Speaking) Sector: Operations and Facilities Management Role: Specialist Contract Type: Permanent Hours: Full Time Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make … for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. As an Operations SupportSpecialist, you will be dedicated to our Performance Ad Product, TravelAds. You will provide technical support, advice and assistance to our global … In this role, you will: Work a queue-based system to close cases whilst meeting SLA goals and internal case handling metrics Provide technical support resolving 'intermediate' technical issues with our lodging partners via phone and email Develop an in-depth understanding of our backend Performance Ad Product integration More ❯
V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer SupportSpecialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries … facing functions like Customer Success and Sales to create an industry-leading customer experience. Contributing to V7's 95% CSAT and G2 top-rated support experience. What are we looking for: Experience working in customer-facing support role in a B2B SaaS environment. Logical, problem-solving thinking, ability More ❯
Hull, North Humberside, North East, United Kingdom
Vecta Search Group
Vecta Search are working with an EPOS business who are looking for an enthusiastic, customer service driven person to perform a first line support role. A keen interest in technology is important however a customer service first attitude is key to this role. The successful candidate will need a … can do attitude backed up by a tenacity to ensure the customer receives a service that is beyond expectation. The role To diligently fulfil support duties to our clients to ensure system are kept operational, in line with our agreed SLA (Service Level Agreement) and customer expectations. Ensuring that … manner that matches and bridges the gaps between technical and operational people and leaves our customer feeling our service was beyond expectation. Responsibilities Inbound support Respond to inbound support enquiries promptly, with accuracy, and attention to detail. Record all enquiries, communication, and information in Zoho, SharePoint or relevant More ❯
london, south east england, united kingdom Hybrid / WFH Options
Larbey Evans
IT SupportSpecialist Global Law Firm who are renowned for market-leading practices and complex transactions and restructurings are seeking to hire an IT Support Analyst to join their London office. Under the direct supervision of the London IT Support Manager, you will be responsible for … the day-to-day support of computer operations in the International offices and will provide superior service to the Firm’s attorneys, advisors, and staff. Salary to £57,000 per annum 09:00-17:00 working hours Hybrid working (WFH every other Friday) Excellent employee benefits to include a … Monthly Fitness & Wellbeing Reimbursement, 25 days annual leave; increasing to 28 days after three years’ service! IT SupportSpecialist Key Responsibilities: Provide direct technical support (Level 1 and Level 2) for computer system users in the office Support and troubleshoot both computer and telecommunications-related issues More ❯
Title: IT Desktop SupportSpecialist Location: London Liverpool St/Fenchurch St Salary: Competitive Hybrid: 4 days in office/1 from home Ryder Reid Legal is seeking an IT Desktop SupportSpecialist to join one of our prestigious, international law firm clients on a permanent … time, non-exempt position offers excellent benefits and the opportunity to work with a dedicated team of IT professionals. Key Responsibilities: Provide direct IT support for the London and international offices. Act as a liaison between IT and non-IT staff, advocating for the firm's technology needs. Configure … maintain, and support various hardware and software solutions, including laptops, desktops, tablets, and communication devices. Offer technical support for audio-visual and video conferencing technologies in meeting rooms. Troubleshoot and repair firm-issued computing devices and manage support tickets within SLA guidelines. Qualifications: Bachelor's degree preferred More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Anker Innovations LTD
Position Title: Customer SupportSpecialist(Intern) - Anker, Eufy, and Soundcore Location: Hybrid Job Summary: We are looking for a dedicated and customer-focused Customer SupportSpecialist to join our team, supporting the UK market for Anker, Eufy, and Soundcore brands. In this role, you will troubleshoot … product issues, provide warranty support, and deliver exceptional customer service via phone calls. The ideal candidate will have strong problem-solving skills, a passion for technology, and the ability to build trust with customers.This is a hybrid role, allowing you to work both from the office and remotely, while … ensuring you are available during UK business hours. Key Responsibilities: Customer Support via Calls:Handle inbound and outbound calls from customers in the UK market.Assist customers with troubleshooting issues related to Anker, Eufy, and Soundcore products (e.g., chargers, smart home devices, audio equipment).Provide clear and concise instructions to More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Anker Innovations LTD
Position Title: Customer SupportSpecialist(Intern) - Anker, Eufy, and Soundcore Location: Hybrid Job Summary: We are looking for a dedicated and customer-focused Customer SupportSpecialist to join our team, supporting the UK market for Anker, Eufy, and Soundcore brands. In this role, you will troubleshoot … product issues, provide warranty support, and deliver exceptional customer service via phone calls. The ideal candidate will have strong problem-solving skills, a passion for technology, and the ability to build trust with customers.This is a hybrid role, allowing you to work both from the office and remotely, while … ensuring you are available during UK business hours. Key Responsibilities: Customer Support via Calls:Handle inbound and outbound calls from customers in the UK market.Assist customers with troubleshooting issues related to Anker, Eufy, and Soundcore products (e.g., chargers, smart home devices, audio equipment).Provide clear and concise instructions to More ❯
Multilingual Product SupportSpecialist - Spanish Fluency Essential Apply locations GBR - London time type Full time posted on Posted 5 Days Ago time left to apply End Date: April 30, 2025 (30+ days left to apply) job requisition id R34978 Datasite is where deals are made. We provide the … your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment. Job Description: Support users by providing technical product support to enhance their overall product and service experience; through strong product and application knowledge assist users with … May assist users in the setup and configuration of tools and features within Datasite's technology products. Using product knowledge, this role will provide support to our users who are experiencing simple or more complex issues with our products; troubleshoot and directly answer user questions to resolve the issues More ❯
The Role We are looking for Customer SupportSpecialist to innovate, win, and grow with us! As a member of our Legal Spend Management Customer Support Team, deliver comprehensive, high-quality support to Bottomline customers with complex issues and questions. On this fast-paced team, you … capabilities of Bottomline's software as a service application, as well as corresponding system and software changes Answer an average of 15-30 inbound support calls and 20-30 emails per day Consistently available to receive incoming calls (at desk and logged into phone system) Manage and maintain timelines … training is completed What will make you successful: 2+ years of experience in a customer service or helpdesk role Proven ability to troubleshoot and support customers using software applications Strong customer service skills Ability to effectively multitask in a high paced environment and balance multiple priorities A solid understanding More ❯
We are looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service … communication skills: active listening, writing/typing, informal communication -Restaurant/Hospitality experience is an added bonus. -At least one years experience providing customer support would be ideal - preferably in a software support environment -Knowledge of current Microsoft Windows operating systems -Knowledge of iOS and Apple Hardware -Experience … with the use of support desk tools like Salesforce, Communities, live chat would be great More ❯
Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. The Senior IT SupportSpecialist is responsible for providing first-line technical support to internal employees by diagnosing, troubleshooting, and resolving software, hardware, and network-related … issues. This role ensures timely and effective resolution of IT problems and maintains strong relationships with users to support business operations. The specialist will also contribute to IT documentation, standard operating procedures, and customer service best practices. Responsibilities: Technical Support & Troubleshooting: Serve as the first point of … procedures (SOPs), and troubleshooting guides. Identify trends in reported issues and suggest proactive solutions to minimize recurring problems. Collaborate with IT leadership to improve support processes and service levels. Systems Administration & Maintenance: Assist in user account creation, password resets, and access management following IT security policies. Support software More ❯
We're seeking a Technology SupportSpecialist to join our IT team in a role that blends technical expertise with meaningful purpose. You'll ensure our vital support services are underpinned by reliable, secure, and efficient technology infrastructure. Working with our IT leadership, you'll help maintain … monitor security protocols, disaster recovery procedures, and data protection measures Oversee system updates, patches, and security maintenance through our managed service providers Provide technical support for our telecommunications infrastructure Manage file system architecture and user access permissions What You'll Need to Succeed Technical qualification or relevant degree in More ❯
Bloomberg Technical SupportSpecialist (Japanese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across … multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and … for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain all Bloomberg's private IP network More ❯