We are looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service … communication skills: active listening, writing/typing, informal communication -Restaurant/Hospitality experience is an added bonus. -At least one years experience providing customer support would be ideal - preferably in a software support environment -Knowledge of current Microsoft Windows operating systems -Knowledge of iOS and Apple Hardware -Experience … with the use of support desk tools like Salesforce, Communities, live chat would be great More ❯
Multilingual Product SupportSpecialist - Spanish Fluency Essential Apply locations GBR - London time type Full time posted on Posted 5 Days Ago time left to apply End Date: April 30, 2025 (30+ days left to apply) job requisition id R34978 Datasite is where deals are made. We provide the … your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment. Job Description: Support users by providing technical product support to enhance their overall product and service experience; through strong product and application knowledge assist users with … May assist users in the setup and configuration of tools and features within Datasite's technology products. Using product knowledge, this role will provide support to our users who are experiencing simple or more complex issues with our products; troubleshoot and directly answer user questions to resolve the issues More ❯
Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. The Senior IT SupportSpecialist is responsible for providing first-line technical support to internal employees by diagnosing, troubleshooting, and resolving software, hardware, and network-related … issues. This role ensures timely and effective resolution of IT problems and maintains strong relationships with users to support business operations. The specialist will also contribute to IT documentation, standard operating procedures, and customer service best practices. Responsibilities: Technical Support & Troubleshooting: Serve as the first point of … procedures (SOPs), and troubleshooting guides. Identify trends in reported issues and suggest proactive solutions to minimize recurring problems. Collaborate with IT leadership to improve support processes and service levels. Systems Administration & Maintenance: Assist in user account creation, password resets, and access management following IT security policies. Support software More ❯
We're seeking a Technology SupportSpecialist to join our IT team in a role that blends technical expertise with meaningful purpose. You'll ensure our vital support services are underpinned by reliable, secure, and efficient technology infrastructure. Working with our IT leadership, you'll help maintain … monitor security protocols, disaster recovery procedures, and data protection measures Oversee system updates, patches, and security maintenance through our managed service providers Provide technical support for our telecommunications infrastructure Manage file system architecture and user access permissions What You'll Need to Succeed Technical qualification or relevant degree in More ❯
Bloomberg Technical SupportSpecialist (Japanese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across … multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and … for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain all Bloomberg's private IP network More ❯
AWS Managed Services Specialist, AWS Premium Support Business Development Sector: Sales and Business Development, Technology Role: Specialist Contract Type: Permanent Hours: Full Time DESCRIPTION Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in … service that automates and helps them operate their infrastructure services on AWS in a secure, compliant, and scalable posture. AWS is seeking a GTM Specialist (GTMS) for AWS Managed Services (AMS) that will provide customers with a suite of capabilities needed to transition existing IT workloads to AWS. The … AMS. You will synthesize information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate findings and perspectives to product and support teams, including senior management. You will track and prioritize engagements that would benefit from AMS and collaborate and coordinate cross-functional teams around these More ❯
AWS Managed Services Specialist, AWS Premium Support Business Development Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. … deployment of AWS via excellent customer experience and often want to augment their cloud deployments with sophisticated new capabilities. AWS is seeking a GTM Specialist (GTMS) for AWS Managed Services (AMS) that will provide customers with a suite of capabilities needed to transition existing IT workloads to AWS. The … engagements that require AMS. You will synthesize information gathered from these engagements into succinct findings, derive strategic insights, and communicate findings to product and support teams, including senior management. You will track and prioritize engagements that would benefit from AMS and collaborate with cross-functional teams around these engagements. More ❯
for the distribution network (both existing and new) in Europe. Establishing long-term and stable partnerships. Visiting and training with customers in the UK. Support for managing the distribution network and maximizing business opportunities in AUTO across the UK and Europe. Creating, training, and educating the distribution network by … Administration or an associate degree in a relevant field is a plus. Experience: Minimum of 3 years of proven experience as a technical sales specialist in the auto after-sales industry, with solid knowledge of the Automotive Distribution channel. Additional Training/Personal Skills: Technical Sales Experience in auto More ❯
Raycast makes it simple, fast, and delightful to control your tools. We're seeking an experienced Technical SupportSpecialist to join our dedicated support team and serve as the primary point of contact for both our paid customers and our extensive user community. Assisting them by resolving … experience to more platforms, with the same commitment to high-quality UI, interactions, and overall user experience. For this, we are seeking a Technical SupportSpecialist who will be the cornerstone of our customer interactions, ensuring that all users receive prompt and effective assistance. You will be responsible … them. For this, you'll validate bugs and find all the reproducing steps for them while communicating with affected customers. Improve and streamline our support processes. You'll continuously evaluate our processes to not only respond to customers more quickly but also bring valuable insights into the product development More ❯
Technical SupportSpecialist - Marketing Analytics London, United Kingdom Fospha Fospha is the marketing measurement platform for eCommerce brands. We have found product/market fit in the last two years and quickly become a market leader for measurement with numerous awards and rocket-ship growth to match. We … We are now expanding globally and are looking for excellent candidates to join the next phase of our journey. The Role As a Technical SupportSpecialist, you will be a key contributor to our data-driven success by working with the Service Desk Manager to schedule, prioritise, and … assign tasks to team members to ensure timely resolution of Support issues. You will play a crucial role in overseeing the resolution of application problems for employees and customers, ensuring that support is efficient, professional, and aligned with business needs. Additionally, you will drive continuous improvement in data More ❯
Bloomberg Technical SupportSpecialist (Spanish or Portuguese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and … across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues … for technology and a desire to continue to learn. Have proficiency at multitasking in a dynamic environment. Be dedicated to providing exceptional customer service. Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners. Fix, supervise, handle, and maintain all Bloomberg's private IP network More ❯
Enterprise SupportSpecialist, Portuguese Speaking (London, United Kingdom) London, England Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products - from start to finish. Whether it … teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. As an Enterprise Specialist on Figma's Product Support team, you have the exciting opportunity to work with the Enterprise Support Manager to elevate and evolve … the Enterprise Support function. This team is responsible for providing exceptional support for Figma's top customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for More ❯
prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise … and contribute to internal discussions around product enhancements. Our Support Organization is composed of product specific teams such as HR, IT, and Finance. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment More ❯
Role: Customer SupportSpecialist Location: London, UK (Travel to London once per week will be required) Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and … the business. Role mission: Following our recent acquisitions of RegRoom and Thomson Reuters Regulatory Intelligence, we are looking to augment our customer team to support current and anticipated growth of our customer base across EMEA. This is an exciting opportunity to join a small but growing team that holds … crucial responsibility in ensuring that our customers get maximum value from our solution. Reporting to CUBE's EMEA Support Manager, you will join our 24/7 global support provision to enable and champion CUBE's enterprise customers. You will handle application and operational enquiries ensuring stellar supportMore ❯
The Technical SupportSpecialist (Integrations) is essential to our Support team and Global Revenue Organization, partnering with prospects and clients to drive successful deployments across FloQast's vast integration ecosystem. This role directly engages with our customer's IT, Financial System Admins, and other end-users, consulting … and more. This team player collaborates closely with Sales on late-stage opportunities, Professional Services and Partnerships on implementations, post-launch Account Management and Support teams on day-to-day customer issues and system migrations, and R&D on troubleshooting and go-to-market for new integrations. Visa sponsorship … for data processing as part of integrations with ERPs, subledgers, banks, etc.; Any other duties or tasks that may be assigned to help the Support department, the Company, and/or our clients meet their goals. What You'll Bring: 3+ years of experience in a technical supportMore ❯
launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Job Summary: The IT SupportSpecialist primarily provides Tier 2 end-user support for staff in our London office, but will share in the support of … will assist by identifying, prioritising, and confirming resolution of reported problems with desktop, laptop, networked systems, audio video equipment and desktop applications. The IT SupportSpecialist will utilise excellent customer service, problem solving, and technical reasoning skills. They also must be able to multitask and organize their work … effectively to meet their daily, weekly, and monthly goals. What you'll do Support onsite and remote staff via IT ticketing system, email and desk-side support. Ensuring they are carried out in a timely manner and in line with contracted KPI's and SLA's. Ensure consistent, timely More ❯
About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the … Role As an IT SupportSpecialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support … in our London office at King's Cross Station and requires five days per week onsite. In this role, you will: Provide frontline IT support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring quick and effective resolutions. Manage IT assets and vendors: Coordinate with More ❯
category leaders like Stripe, Shopify and Airbnb and are now bringing their experience to build the same in telecom. The position As our Customer SupportSpecialist, you'll be the go-to person for our EU-based clients, guiding them through tooling and support training during onboarding … teams to keep the customer journey smooth. Plus, this role has a lot of growth potential-whether you're looking to move up within Support or explore other roles at Gigs in the future. What you'll do Help EU customers onboard smoothly, offering training on tools and support processes. Handle inbound customer cases independently, being the first specialist online after overnight hours, with confidence and care. Troubleshoot and escalate issues while keeping our brand standards front and center. Work cross-functionally with other teams to make sure we deliver a seamless experience. Explore growth opportunities within More ❯
. We build solutions for our customers and continually use their feedback to improve our products and keep growing. As part of the Customer Support team, you will be the first point of contact between our customers and the Ledger team , providing quick and efficient technical support and … day customer requests. Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution. Identify recurring support trends and product performance issues, providing timely feedback to our product team. Work to eliminate common support inquiries by suggesting improvements to our … knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible. Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products. Communicate clearly and work effectively with other teams and departments, such as our R More ❯
Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a … Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. You will … for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain of all Bloomberg's private IP More ❯
Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a … Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. You will … for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain of all Bloomberg's private IP More ❯
Entity Management Training and SupportSpecialist LONDON, United Kingdom Job Description Entity Management Training and SupportSpecialist Monday-Friday, 8:00am-4:30pm As an EM Training and SupportSpecialist, you will be responsible for providing exceptional service for CSC's top corporate and … areas to meet our customers' compliance needs and enhance their ability to maximize the Entity Management platform. Our commitment to build genuine relationships and support both our external and internal customers plays an integral role in retaining revenue for the enterprise and allowing clients to better focus their attention … and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent More ❯
looking for someone with 1-2 years' IT helpdesk experience and is now looking for their next challenge. Key responsibilities: Provide front line IT support dealing directly with employees and partners who have technical issues or requirements Proactive in monitoring and maintaining the computer systems and the network to … the business Install and configure new computers as required Diagnose and solve hardware and software faults and liaise with external providers as required Analyse support calls to spot trends and underlying issues Undertake regular quality reviews to improve existing processes and systems in line with continuous improvement techniques to More ❯
Role: Technical SupportSpecialist - 2 nd Line Location: London Length: 10 Months + Rate: £24.66 per hour (Inside IR35) The Technical Specialist will perform a complex range of technical work activities either remotely or directly, internally or externally to meet business and customer requirements. This role involves … the incident management system. Requirements: Proven background in providing 2 nd line support. Proven experience in IT Service environment Previous experience of providing IT Support & operational support in financial services environment is desirable. Uses broad range of information systems, technology functions and applications in line with IT business … requirements as appropriate to the role. Ideally Certified in appropriate technologies to support business strategy. Proven ability to work under pressure and to tight deadlines. Strong organizational skills, and ability to prioritize among tasks. Ability to communicate technical information to non-technical users. Ability to adapt quickly to dynamic More ❯
About the role We are looking for a Business SupportSpecialist to be part of our Sales team, based in Hounslow/UxbridgeOffice. Main Tasks and responsibilities: Oversee delivery of projects, make arrangements for related activities and track progress to ensure on-time completion and customer satisfaction; Be … a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects. More ❯
