1 to 25 of 27 Remote Permanent Support Technician Jobs in the UK excluding London

Join to apply for the Junior Operations Support Technician role at CDL Software Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service skills … and are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service … skills and are looking for a move into an IT Support role? We want to hear from you! As a Junior Operations Support Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA’s More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. … for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line … IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician More ❯

Join to apply for the Information Systems Support Technician role at Awdurdod Parc Cenedlaethol Eryri//Eryri National Park Authority Pay Range This range is provided by Awdurdod Parc Cenedlaethol Eryri//Eryri National Park Authority. Your actual pay will be based on your skills and … to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role As an Information Systems Support Technician, you will provide technical assistance and maintenance for our IT systems. Your responsibilities include overseeing the installation, maintenance, and upgrading of desktop … PC hardware and software, providing first-line technical support, and troubleshooting system faults. You will also support GIS functions by managing spatial information, performing data quality checks, and creating maps and reports as needed. Additional duties include: Conducting PAT testing to ensure equipment safety Managing stock levels of More ❯

IT Support Technician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Technician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to … this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide. Duties & Responsibilities Provide first and second line … support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems and software upgrades. What Experience is Required Minimum More ❯

Join to apply for the Junior Operations Support Technician role at CDL Software 2 days ago Be among the first 25 applicants Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an IT Support Technician who enjoys … solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Role Overview: As a Support Technician, your main … team. Flexibility, adaptability, and ability to meet deadlines (SLAs). Enthusiasm for learning and development. Previous experience in Helpdesk, Service Desk, or 1st Line Support is advantageous. Knowledge of ITIL is a plus. Benefits: Competitive salary of £24,570 p.a. with annual reviews and career development opportunities. Hybrid working More ❯

Join or sign in to find your next job Join to apply for the Desktop Support Technician role at Vxplore 1 week ago Be among the first 25 applicants Join to apply for the Desktop Support Technician role at Vxplore Get AI-powered advice on this … from you. About The Role An exciting opportunity to join the Technology Services team here at Hastings Direct. This role is to provide excellent support to all our colleagues and suppliers that experience any issue with their IT equipment or services. Reporting to the End User Technology Lead within … and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling … to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP …/Executive support Assist with managing standard process/procedures Work directly with vendors on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows More ❯

About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our … This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. … employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers More ❯

Job Title: IT Support Technician Location: Norwich (Hybrid Working) Salary: £25,000 per annum Cooper Lomaz is working with a growing organisation in Norwich to recruit an IT Support Technician. This is a fantastic opportunity for someone looking to progress their career by moving from general IT … support into a more software- and application-focused support environment. Role Overview: As an IT Support Technician, you'll be a key point of contact for customers, providing high-quality support for bespoke software applications. You'll work closely with clients to resolve technical issues … track faults using a ticketing system, and ensure all support queries are handled efficiently and professionally. Key Responsibilities: Provide front-line support for business-critical and bespoke software applications Log, manage, and track incidents and requests via the ticketing system Deliver outstanding customer service, ensuring issues are resolved More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a part of the IT team,you will serve … phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters … to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients at all times * Handle user onboarding/offboarding and initial system setups * Act on alerts and system notifications More ❯

Digital Customer Support Technician Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your … initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need More ❯

IT Support Technician Location: Ringwood, Hampshire, + hybrid home working. Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of … wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role … as experience within a customer service environment. This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional More ❯

Customer Support Technician – Faults A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … ownership of the customer’s query within the fault management journey, aiming to resolve all issues whilst delivering excellent customer service. Provide exceptional customer support by resolving issues using diagnostic tools and seeking help when needed. Investigate and analyse potential faults, collaborating with other teams for solutions. Assist customers … You need to be passionate customers. That's the number one requirement to be a success in this role! Previous experience in a technical support role would be helpful, but as long as you have a passion for technology and solving problems, we'll be able to teach you More ❯

Customer Support Technician – Faults A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … ownership of the customer’s query within the fault management journey, aiming to resolve all issues whilst delivering excellent customer service. Provide exceptional customer support by resolving issues using diagnostic tools and seeking help when needed. Investigate and analyse potential faults, collaborating with other teams for solutions. Assist customers … You need to be passionate customers. That's the number one requirement to be a success in this role! Previous experience in a technical support role would be helpful, but as long as you have a passion for technology and solving problems, we'll be able to teach you More ❯

Customer Support Technician – Faults A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … ownership of the customer’s query within the fault management journey, aiming to resolve all issues whilst delivering excellent customer service. Provide exceptional customer support by resolving issues using diagnostic tools and seeking help when needed. Investigate and analyse potential faults, collaborating with other teams for solutions. Assist customers … You need to be passionate customers. That's the number one requirement to be a success in this role! Previous experience in a technical support role would be helpful, but as long as you have a passion for technology and solving problems, we'll be able to teach you More ❯

/join with: Location: Omagh (hybrid working available) The Role A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to … grow their career in a supportive, forward-thinking environment. End-of-Year Bonuses – Company-wide and performance-based. Training & Certification Support – Stay ahead of industry trends. Mileage Reimbursement – 33p per mile for travel. Health Coverage – Access to a health plan. Hybrid working options, with flexibility when needed. Company-wide … Microsoft 365, Azure, Intune, SharePoint, and other cloud services. Implementing and supporting cutting-edge cybersecurity tools and network security systems. Delivering first-class customer support both remotely and face-to-face. Contributing to project planning, design, and technical documentation. Key Requirements: 3+ years of experience in IT support More ❯

The Green Recruitment Company is working with an Environmental and Sustainability Business seeking a Senior Support and Installations Technician with cloud-based communication solutions background. This is a remote (field-based) position offering career growth. The role would require the technician to spend about 60% of time … someone willing and ready to take up a Senior role managing a small team in the near future. The ideal candidate would be asenior support and installations technician with an aptitude for technology, extensive knowledge of VOIP along with experience in both fixed and mobile telecoms, wireless configuration … a knowledge of challenges faced by businesses in relation to telecoms and connectivity in this rapidly evolving industry. Purpose of this role: The Senior Support and Installations Technician will be responsible for technical support, configuration and installation maintenance of customer products and services towards a smooth transition More ❯

An excellent opportunity for a dynamic Support Technician to work with a friendly team within an exciting company, as well as career progression Salary £30k £35k depending on experience plus bonus and career progression We are offering: a highly competitive salary and performance related bonus excellent benefits including … to a wide range of blue chip clients throughout the UK we are currently looking to extend our busy technical department and recruit aSupport Technician to join our team. Based in our head office in Marylebone, London, you will be working at the centre of our technology department with … available to market with opportunities to learn and progress with the business. Duties will include: managing a large estate of Android devices providing remote support to users building and enrolling devices to operate within the estate supporting LAN/WAN and local hotspot devices monitoring the dynamic status of More ❯

workstations, networking equipment, phones, store tech assets, etc.) track asset allocation, returns, repairs, and disposition ensure compliance with internal asset policies and audit requirements support procurement and tagging of new IT assets and inventory control Systems and telecoms support partner with wider IT team to implement new technologies … collaborate on IT projects and initiatives (upgrades, testing, deployment) coordinate with systems and telecoms providers to resolve service disruptions or plan upgrades monitor and support daily internet connectivity and bandwidth availability handle first-line troubleshooting of systems and telecoms issues (we need a full stack list here, VoIP, PBX … and service tickets with external providers track service levels and escalate delays or unresolved issues assist in evaluating vendor proposals and quotations Everyday IT support provide end-user support for hardware and basic software issues across UK&I support the onboarding process (workstation procurement, setup, and IT More ❯

workstations, networking equipment, phones, store tech assets, etc.) track asset allocation, returns, repairs, and disposition ensure compliance with internal asset policies and audit requirements support procurement and tagging of new IT assets and inventory control Systems and telecoms support partner with wider IT team to implement new technologies … collaborate on IT projects and initiatives (upgrades, testing, deployment) coordinate with systems and telecoms providers to resolve service disruptions or plan upgrades monitor and support daily internet connectivity and bandwidth availability handle first-line troubleshooting of systems and telecoms issues (we need a full stack list here, VoIP, PBX … and service tickets with external providers track service levels and escalate delays or unresolved issues assist in evaluating vendor proposals and quotations Everyday IT support provide end-user support for hardware and basic software issues across UK&I support the onboarding process (workstation procurement, setup, and IT More ❯

workstations, networking equipment, phones, store tech assets, etc.) track asset allocation, returns, repairs, and disposition ensure compliance with internal asset policies and audit requirements support procurement and tagging of new IT assets and inventory control Systems and telecoms support partner with wider IT team to implement new technologies … collaborate on IT projects and initiatives (upgrades, testing, deployment) coordinate with systems and telecoms providers to resolve service disruptions or plan upgrades monitor and support daily internet connectivity and bandwidth availability handle first-line troubleshooting of systems and telecoms issues (we need a full stack list here, VoIP, PBX … and service tickets with external providers track service levels and escalate delays or unresolved issues assist in evaluating vendor proposals and quotations Everyday IT support provide end-user support for hardware and basic software issues across UK&I support the onboarding process (workstation procurement, setup, and IT More ❯

offers hybrid working arrangements. Position Overview: Working directly with the Head of IT & Projects, you'll play a crucial role in delivering exceptional technical support and services across the organisation, with a particular focus on the MIS ActiveH Housing Management System. Key Responsibilities: Provide comprehensive support for the … ActiveH Housing Management System, ensuring optimal performance and user satisfaction while delivering training to staff across the organisation. Manage first and second-line IT support incidents across multiple platforms including VMWare, Windows, iOS, and server-based systems, maintaining high service standards and quick resolution times. Contribute to the IT … Desk knowledge base, documenting solutions and sharing expertise to reduce recurring issues while managing Active Directory permissions in collaboration with the Managed Service Provider. Support the Mobile Device Management platform, working closely with stakeholders to ensure efficient operation while maintaining integration and reporting products. Demonstrate a strong background in More ❯

People are at the heart of everything we do at Magentus — we work as one team to create a healthier society. Short Summary Our Support Team are the first point of contact for our customers. They monitor customer systems, respond and resolve customer tickets whether they be Service Failures … Events whilst supporting the installation of new products and product fixes. Key Responsibilities On a day-to-day basis you will provide remote technical support for our customers who may be experiencing technical issues with our products. Answering customer telephone calls Adhering to processes and using our call management … it may be elevated to our 3rd line teams for deep investigation. Raising incidents for reporting failures and errors found during monitoring and other support duties. Owning and resolving customer issues (which may include escalation where necessary) including liaison with 3rd party clinical system providers. Technical Account Management; meeting More ❯

from you. About the role An exciting opportunity to join the Technology Services team here at Hastings Direct. This role is to provide excellent support to all our colleagues and suppliers that experience any issue with their IT equipment or services. Reporting to the End User Technology Lead within … and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into … support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in More ❯

Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably More ❯