14 of 14 Apprenticeship Support Technician Jobs in the UK excluding London

experience while working towards a recognised qualification, all within a collaborative and cutting-edge environment. You’ll be learning from experienced professionals, helping to support and maintain our internal systems, and playing a key role in keeping our tech running smoothly. Role Building IT systems and configuring networks General … mobile phones Create virtual machines that can then be logged onto and used when supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep … accurate records and document customer service actions and discussions Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support More ❯

who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT. Role As our IT Support Technician Apprentice, you'll be the first point of contact for our clients, ensuring their technical issues are resolved swiftly and effectively. Your … responsibilities will include: Client Support: Provide remote and on-site IT support to schools and business clients, troubleshooting hardware, software, and network issues Home Assistance: Assist home users with their tech needs, including in-home support and repairs System Maintenance: Perform routine IT maintenance tasks such as … in customer service is ideal Driving License: A full UK driving licence and willingness to travel to client sites when required Training Information Communications Technician Level 3 Apprenticeship Standard The training is delivered fully remotely and classes are bi-weekly We are looking to offer full time employment upon More ❯

The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software and digital communications. These will include collaborative technologies, and digital information systems. Role Use digital technologies, including collaborative tools, to operate effectively as part of a team, and … for example: information transfer, deletion, storage, usage and communications that may include using mobile devices. Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols Operate digital information systems, for example: Management, Finance Human Resources, Bespoke departmental or … in line with organisational policies Training Training is currently expected to be in the workplace, but could be subject to change. We encourage and support all of our apprentices to qualify up to Degree L6 where appropriate and required. Apprenticeship Standard Digital support technician (level 3) Training More ❯

and has a curious mind for how tech works, especially phones and the internet? Gamma Business is on the lookout for two apprentice Technical Support Technicians to become the go-to expert for solving tech issues for their business partners, building up valuable tech skills along the way. Role … Your role will be to handle Gamma’s phone and internet products, and to provide support when Gamma’s business partners have queries or technical issues with them. This could be anything from phone line faults to helping set up the technology. You will communicate with partners through different … partners. Meet Gamma’s standards of quality work and service. Take ownership of your tasks and manage your workload while focusing on providing excellent support services. Work closely with your team members, team leaders, and more experienced colleagues to learn and get things done together. Training At the end More ❯

As an IT apprentice, you will be part of a wider IT support function. You will work with colleagues responding to IT incidents both remotely and in-person across multiple sites. These incidents vary and can involve Cloud, Networking and Hardware technologies. Role Roles and responsibilities, but not limited … to; Live the mission, values and drivers every day. Support business services to ensure service targets are being met and all processes are followed. Support the business services team to instil processes, quality of service and industry best practices throughout your service area. Ensure all requests are logged … completion on the service management tool. Follow processes as set out in mapping tool and identify any areas where they can be improved upon. Support IT hardware on site, including basic repairs, wireless and wired network troubleshooting, reimaging and initial software triage across all academies within our trust. Rapid More ❯

of all IT infrastructure, provision and services. Front-line presence for the LFF IT department assisting with the day-to-day IT support. Providing support to all our staff in our offices, remote workers and hybrid working patterns. Role You will be required to immerse yourself into LFF’s … IT infrastructure, familiarise yourself with all staff, locations and services and develop relationships throughout LFF. Once inducted you will be providing IT support to staff, developing your skillset and gain valuable experience which will lead to you adding value to LFF IT’s provision. As experience grows so will … LFF provided IT equipment, software and systems. In addition to this, you will also: Assist with the provision and presence of the department’s support approach Be first ‘port-of-call' for reported IT issues, diagnose and triage at first level before escalation Liaising with staff across all levels More ❯

ACIT Solutions are seeking an individual to join our technical support team. We are looking for strong, confident workers who are capable of installing, configuring and supporting a broad range of IT solutions to fit our clients' needs. Role Provide IT installation, configuration and support services to our More ❯

there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert … there to ensure they get the most from their work experience Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage Use infrastructure … management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role offers long term security and the opportunity to progress More ❯

Velocity Academy has an exciting new opportunity for an IT Support Technician with SWOOPOS, an IT Support company based in Wolverhampton. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role You will assist new potential customers by having engaging … who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners … by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of upgrades or new systems or applications. For a full list of programme modules visit: https://velocity-pt.co.uk/ More ❯

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fueled by … technology and endless possibilities. Role Key Responsibilities: Provide first-line technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that … all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT More ❯

We are looking to appoint a motivated, enthusiastic individual to join our central team as an Apprentice ICT Support Technician. This is an excellent opportunity for someone to start their career in ICT or retrain in a new discipline. You will gain hands-on experience and training to develop … your skills in supporting and maintaining technologies. Role Provide first-line technical support to staff and students, troubleshooting and resolving IT issues promptly Proactively respond to requests logged within the ICT Service Desk Prioritise and escalate Service Desk requests as appropriate Document and maintain accurate records of IT support … Software and Security ICT 3 Course 3 – ICT Administration Professional Development Programme Full time job role, career progression, further training. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Fridau, shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available More ❯

The overall purpose of Digital is to enable, promote and support the effective use of data, information, knowledge and technology to assist and improve health and health care delivery. The apprentice will be the first point of contact for all IT queries, incidents, problems and requests. Role In this … further advice and information when necessary. Escalate and monitor incidents and requests reported to external agencies, suppliers and contractors. Provide first and second line support for PCs, peripherals and associated, designated hardware, software and applications. Identify and rectify hardware, software and network issues. Support the installation and maintenance … organisation, however throughout the apprenticeship individuals will be eligible to apply for vacancies within their workplace organisation, subject to the usual recruitment processes, with support being provided to ideally secure a position by completion. The apprenticeship will provide valuable work experience and a qualification that is recognised by employers. More ❯

The overall purpose of Digital is to enable, promote and support the effective use of data, information, knowledge and technology to assist and improve health and health care delivery. Role In this role you will be required to: Provide technical support to customers through a range of communication … channels Manage their time, prioritising their digital support workflow to meet critical milestones Apply relevant policies and legislation appropriate to their role, and follow appropriate escalation procedures Undertake basic data analysis utilising appropriate digital technologies Maintain security of data by applying the appropriate policies and complying with legislation Support … date with technological developments Document actions to ensure a clear audit trail and progression of issues Take appropriate action when application problems are identified Support application users, advising on how to optimise productivity Provide application training to users as required Source information to support, advise or guide as More ❯

Apprentices learn to diagnose technical issues, provide user support, manage system updates, and ensure optimal application performance. The role involves working with the Customer Success and Technology teams, using problem-solving skills, and gaining experience with various software tools and our own SaaS products. Role Assist clients with platform … related issues, including campaign setup, automation, and integrations. Troubleshoot user-reported bugs, escalating complex issues to senior support or development teams. Provide first-line support via email, chat, or ticketing systems. Log, track, and prioritise technical issues using an internal ticketing system. Collaborate with product and engineering teams … update knowledge base articles, FAQs, and troubleshooting guides for clients. Assist in onboarding new customers by guiding them through platform features and best practices. Support data integrity efforts by helping customers with reporting, analytics, and GDPR compliance. Ensure proper handling of API integrations and third-party software connections. Work More ❯