5 Permanent Support Analyst Jobs in Peterborough

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party more »

Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for … will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »

2nd Line Support Analyst | Peterborough | Full Time | £28,000 - £35,000 pa Our clients company is a growing Managed Service Provider supporting customers locally and in the London area. They currently support customers ranging between 10 and 3000 staff using a large range of technologies and solutions. … Their main business activities include IT support, consultancy, system design, telecoms, and fully managed IT services. They are currently recruiting for an experienced hands-on 2nd line support engineer keen to develop and learn new skills whilst supporting their valued customers. You will be given the opportunity to … work alongside their consultants to configure and install new IT systems helping with your support development. The role is very diverse, so applicants must be confident on desktop, network and server support, virtualisation technologies as well as Office 365. Please note- Occasional weekend and evening working is expected more »

About the role As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will … the teamto ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records inZelliscustomer systems. Assisting the business withgeneral enquiries and providing support as necessary Skills & experience Excellent administration/coordination skills, with relevant experience in similar roles. Experience working with customer support call-logging/ more »

Application/Software Support Engineer/Analyst x 2 - Peterborough (1 day/month) - Software Development Organisation - New! Salary: Up to £34,000 p.a. DOE Location: 1 day/Month in the Peterborough Office A leading organisation in the Cambridgeshire area requires a number of Application/Software … Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: 1+ years experience in a similar role Knowledge/experience of SQL and/or Linux/Unix/Oracle DBs Assisting in the development of high performing teams Demonstratable problem solving and more »