1 to 25 of 210 Support Analyst Jobs

Are you extremely tech savvy and a customer focused, people person who is looking for a 1st Line Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and … want to keep learning, or maybe you are extremely interested in technology and want to break into the world of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk Support Analyst to join our Gatwick … and problems · Maintaining accuracy of Technology data daily through due diligence and process · Attending and contributing to team briefings/meetings · Logging and processing support incidents · Providing advice to customers on the efficient and safe use of computer systems · Ensuring efficient resolution of faults and customer feedback are addressed more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments, Bespoke … hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities and further more »

evolving world. With over 100 schools in Asia, Europe, Latin America, the Middle East and the United States, we employ 18,000 teaching and support staff in the care and education of more than 90,000 students. Our schools provide a truly holistic education based on rich and varied … adaptability and positive attitudes to set them up for success in our fast changing world. We now have an exciting opportunity for a CRM Support Desk Analyst to join our fantastic team. About the role The CRM Support Analyst who will play a key role in … providing technical assistance and support to our customers and is crucial in ensuring the smooth operation of our CRM systems. You will provide technical support and assistance to users of our CRM systems and diagnose, and resolve technical issues related to software and configuration, within the ITSM System. more »

Senior Application Support Analyst Perm – Excellent salary plus great benefits – London – 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver … technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation, enhancing issue more »

Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »

Trade Support Analyst The successful candidate will work closely with the front office team on all trading support functions, acting as a key point of contact internally (for settlements and sales teams) and externally (clients). The ideal candidate will be proactive, able to multitask and enjoy … front office role in the future. Responsibilities Managing all post trade activity (internal & external). Responding to and managing client credit requests. Providing administrative support to the Dealing team. Liaising with the Compliance teams through onboarding process for investment managers. Dealing with smaller trade requests. Skills & Experience Required Trade … support or operations within Financial services Excellent analytical and organisational skills Strong communication skills. Experience working with internal and external stakeholders, including management level colleagues, and building strong and lasting relationships. more »

the role: An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1st and 2nd line support. Your core role will be making sure all members of staff can operate business … as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. We are a leading specialist currency and asset manager with circa $99 billion in Assets Under Management Equivalent. Our company more »

Application/Software Support Engineer/Analyst x 2 - Peterborough (1 day/month) - Software Development Organisation - New! Salary: Up to £34,000 p.a. DOE Location: 1 day/Month in the Peterborough Office A leading organisation in the Cambridgeshire area requires a number of Application/Software … Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: 1+ years experience in a similar role Knowledge/experience of SQL and/or Linux/Unix/Oracle DBs Assisting in the development of high performing teams Demonstratable problem solving and more »

IT Support Analyst required to work for prestigious brand based in Central London. The role is based onsite 5 days a week and you will need to have experience of working within a fast paced environment. IT Support Analyst Requirements Comfortable being hands on with dealing … to dealing with lots of different scenarios on a daily basis. Willingness to work weekends and late nights when required. Outstanding communication skills. IT Support Analyst Responsibilities Monitor and track support performance across a variety of metrics. Address issues across a variety of different sites. Identify areas more »

IT Support Supervisor/Senior IT Support Analyst An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Support Supervisor …/Senior IT Support Analyst -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided … Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues more »

day operations is its IT function. As part of its current activities, it is looking to recruit a number of top-drawer 1st line Support Analysts to join its tech support team. My client offers superb training and career opportunities - with excellent temp to perm progression. We are … looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st … across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every turn. This is an onsite role in Berkshire. If you are looking for the next step in your IT Support more »

IT Support Analyst/IT Support Engineer An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis IT Support Analyst/… IT Support Engineer Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »

Application Support Analyst Permanent Salary: Up to £41k DOE Location: Central London(twice per week in the office) (Closest tube stations: Bank and Monument) Rullion are working with an award-winning provider of technology solutions for the insurance market who are on the lookout for a permanent Application … Support Analyst. Job Duties The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for our customers. Perform In-Depth ticket analysis, investigation and resolution replicating more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice managers … trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break into the … technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: * Providing applications support function for users across a range of business applications * Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. * Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: * Proven expertise working with Condeco. * Experience of working with Azure Virtual Desktop * Expertise in Application Support Application Support more »

D365 Support Analyst Law Firm- Cardiff A well respected 600 user UK Law firm is seeking a D365 Support Analyst to join their team in Cardiff. The role will be focused on administering and developing their D365 suite to ensure that the Power Platform applications are … efficiently. Responsibilities include: Power Platform Development to meet business needs. Administer and improve existing D365 suite of applications. Train users and maintain documentation to support end users, as needed. Take ownership of escalated support requests. Work closely with other teams to aid in the development of new applications. … from a service desk. The client is focused on diversity and finds an inclusive workplace offers the most for its clients and employees. D365 Support Analyst Law Firm- Cardiff more »

Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for … handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering … service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the more »

1st Line Software Support Analyst - Warrington Keywords: Service Desk, 1st line support, Helpdesk support, customer service support An IT Software Support Analyst is required for a well-established private health care compay with offices all over the UK. This is a 1st line … service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided! Joining the team will require you to be the primary contact between the office and the IT department and be responsible for supporting users and responding to … great time management skills. A team player and overall people person. Resilient and keen to learn Strong problem-solving skills. Job Responsibilities: Providing user support via email, chat or over the phone and guiding the user through an interface to resolve issues. Responding to a triage of tickets using more »

Sevenoaks School is currently seeking to appoint a Support and Server Analyst (full-time, all year round). We are looking for someone who can communicate appropriately with technical and non-technical colleagues. This includes demonstrating the ability to explain technical matters to non-technologists, at all levels. … applying from other job boards, please ensure you get diverted to the website that contains our application form. For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on Read more' alongside the role you are applying for and then click on more »

Dynamics CRM/D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/CRM support analyst into their growing application team. The role will involve ensuring the smooth running of … their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with … package Certified Microsoft training/development opportunities Regular company events/team meet ups/incentives The role will involve... Providing day to day support of my clients Dynamics 365 CE/CRM and Power Platform environment Troubleshooting system performance issues/minor bug fixing Project based functional analysis more »

ERP Application Support Analyst - WILMSLOW- ONSITE- up to £37k DOE (You must live within a commutable distance of the Wilmslow office and have the right to work without sponsorship) Our client is a successful property development company, based in Wilmslow, which due to continued growth is looking for … an experienced ERP Application Support Analyst to join a new team. This role will support the companys Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects. You MUST have prior experience in application/Business support and ERP/Business … Dynamics, etc), be enthusiastic and approachable, with a strong focus on troubleshooting user issues. You will have: Previous experience as in Application/Business Support Experience in ERP/Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar. A team player with attention to detail and more »

Role: Application Support Analyst (Cash Receipting software) Location: Luton (Hybrid role 2 days per week in Luton, 3 days per week WFH) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Cash Receipting systems, (E-Returns, Bank Reconciliation and Suspense etc.), Application support, customer service, SLA's Why Apply: This role joins a busy, friendly team providing User support to Users of the Cash Receipting system for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and … End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support all aspects of Cash Receipting, including E-Returns, Bank Reconciliation and Suspense. Investigate and resolve often complex customer issues that will more »

The Desktop Provision Service team build and deploy laptops and provide second line hardware support to mobile devices as a result of incidents. They also build, install and provide second line support forworkstations, and other desktop equipment, e.g. thin clients, printers, monitors, peripherals but this role will be … of mobile devices Reaccreditation of mobile devices Secure wiping of laptops and USB sticks What youll bring: Experience as a laptop/desktop hardware support engineer A keen eye and interest for computers Strong communication and analytical skills Strong customer service skills, focussed on meeting customer needs It would … with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage more »

2nd Line Support Analyst | Peterborough | Full Time | £28,000 - £35,000 pa Our clients company is a growing Managed Service Provider supporting customers locally and in the London area. They currently support customers ranging between 10 and 3000 staff using a large range of technologies and solutions. … Their main business activities include IT support, consultancy, system design, telecoms, and fully managed IT services. They are currently recruiting for an experienced hands-on 2nd line support engineer keen to develop and learn new skills whilst supporting their valued customers. You will be given the opportunity to … work alongside their consultants to configure and install new IT systems helping with your support development. The role is very diverse, so applicants must be confident on desktop, network and server support, virtualisation technologies as well as Office 365. Please note- Occasional weekend and evening working is expected more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight support service team meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus more »