Contract TechnicalSupportAnalyst - Field Based| £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for aField BasedContract TechnicalSupportAnalyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if … IT professionals with Field Experience or those wanting to branch out into field support. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for multiple levels more »
Job Title: TechnicalSupportAnalyst Location: Ashton-under-Lyne – fully office based Permanent full-time role £23,000 plus up to £2000 bonus Main duties: Form part of the “Single Point of Contact” for all general, service & software escalations, providing efficient customer service. Daily proactive checks and … alert management via Embedded Web Services or Print Management Solutions Monitor and escalate device, software and infrastructure alerting to the relevant technical teams Access Managed Print Solution Server Status Monitoring, print queue status and error reporting Accurately record any incidents within the service desk tool with first line triage … and assessment Escalate incidents requiring L3 support to MPS Technical Lead or Head of Post-Sales Support and Service Delivery where applicable Act as the first point of contact for any technical or end user hardware issues raised Provide 1st Line diagnosis and 2nd Line resolution more »
TechnicalSupport – Field based | £28,000 - £32,000 | EdTech | Remote We are looking for a Support Technician to join our client’s award-winning EdTech company to provide technicalsupport technology rollouts and delivering great service to customers across the South West. Your primary duty … will be delivering service roll outs and working with a range of technical and non-technical customers, so you’ll have a friendly communicative approach that works for both. You’ll be provided with a vehicle to perform the role. Key responsibilities: Provide IT services for multiple levels more »
TechnicalSupportAnalyst - 3 months - Liverpool A client of mine based in Liverpool is looking for a TechnicalSupportAnalyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment … per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and Reporting. Skills & Experience: Good understanding of best practice frameworks e.g., ITIL. The ability … to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., desktops, laptops etc). Has high quality oral communication and written skills. A good level of experience in a Technical Service or a similar role. Proven more »
Please note this role does not offer sponsorship. Job Description: IT TechnicalSupportAnalyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's … expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technicalsupport, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT TechnicalSupportAnalyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk more »
Air Personnel are delighted to be supporting their aviation client for the role of IT TechnicalSupportAnalyst Description/Overall purpose of the Job As IT TechnicalSupportAnalyst will be required to undertake first line technical activities concerning the installation and … support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure … install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised more »
Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to … in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. … services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior more »
