1 to 25 of 59 Remote/Hybrid User Research Jobs

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across ...

digital application. This is an opportunity to play a key role in shaping the direction of a complex, high-impact service by ensuring that user needs are clearly understood and evidenced from the outset. You will work directly within a multidisciplinary product team, alongside a UX Designer, Product Owner … engineers and stakeholders, helping to define and validate the direction of the service through high-quality research and insight. The role is research-focused, with design collaboration forming an important part of how your work informs and shapes the product. About You This is an excellent opportunity ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# User Researcher (SC Eligible) - Consultant - Digital ExcellenceGlasgow, London, Manchester, Newcastle Bank House## **Your Role**• Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products and services that solve users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

across the UK property market, the Senior UX Designer/Senior Product Designer/UX Designer will play a key role in shaping complex, user-centred digital products across a broad property technology platform. This is a business investing heavily in the future of property software, with a focus … Senior UX Designer/Senior Product Designer/UX Designer will take ownership of complex problem spaces from discovery through to delivery, uncovering user insight and translating this into intuitive, accessible, and commercially valuable product experiences. The role will suit someone who enjoys solving complex workflow challenges, working closely ...

digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will … responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands ...

User Researcher – Hybrid Working (Public Sector, SC‐Eligible Only) This role sits within a specialist digital consultancy delivering evidence‐based, user‐centred services across the UK public sector. You will lead research that shapes services used by millions, working closely with multidisciplinary teams to ensure decisions … grounded in real user needs. Key Requirements: • Security Clearance eligibility (SC) is essential • Hybrid working, typically 2–3 days per week on client site • Experience conducting research within or alongside public‐sector organisations What You’ll Do: • Plan and conduct qualitative and quantitative research across discovery, alpha ...

impact product experiences used by thousands of customers. ✨ The Role You’ll work closely with Product and Engineering to shape the end-to-end user experience across a modern B2B platform, balancing customer needs with commercial impact. Lead discovery, user research, and usability testing to uncover customer … Engineers in an agile environment Contribute to and evolve scalable design systems across web products Use data, feedback, and experimentation to continuously improve the user experience 🎨 What They’re Looking For You've built and shipped products for B2B/SaaS companies Strong product thinking and experience solving complex ...

vision for EML's design system, experience architecture, and interaction patterns, ensuring they scale and remain consistent as the portfolio grows. Lead complex user research programmes that inform product strategy, working with cross-functional teams to translate insights into design direction with real business impact. Launch & Growth Partner … shipped experiences drive the adoption and commercial outcomes they were designed for. Establish design quality benchmarks and measurement practices that connect design decisions to user and business outcomes. Represent the design perspective in executive discussions, scheme consultations, and enterprise client engagements where senior design expertise adds value. Line manage ...

leadership to help shape how ideas move from concept through to delivery. The Role You’ll own the requirements lifecycle end-to-end — from user research and discovery through to technical specification, stakeholder alignment, and acceptance testing. The environment is highly collaborative and product-focused, making this … engineering and product teams, helping improve processes, refine delivery workflows, and bring greater clarity and structure to product development. Key Responsibilities 🔹 Lead discovery workshops, user research, and stakeholder sessions 🔹 Translate product ideas into clear technical specifications 🔹 Write user stories, acceptance criteria, BPMN flows, and process documentation 🔹 Partner ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

Freetrade Limited is seeking a User Research Lead in London. You'll be responsible for leading various user research projects to enhance customer investment experiences. The candidate must have 2-3 years of relevant experience, strong qualitative and quantitative research skills, and a collaborative mindset. ...

Manager, you’ll act as the bridge between the client and our delivery team. This role is ideal for someone who is passionate about user research, dynamic in project management, and thrives in fast-paced environments to help shape product strategy, guide execution, and ensure that digital products … required. Contract Type: FTC with potential to extend to permanent Job Summary Collaborate closely with client teams to understand business objectives, challenges, and user needs, translating them into actionable product strategies Own the product roadmap and backlog, prioritising initiatives based on impact, feasibility, and user value Work hand ...

voice and portals).* Work with UX team members to produce wireframes, prototypes, and interaction designs using Figma and design system components.* Contribute to user experience strategy through research, data insights, application of behavioural theories and industry best practice.* Maintain and update journey maps, ensuring journeys are clear … consistent and customer centric.* Work with UX Researchers, BAs, Product Owners and Developers to ensure solutions are both user focused and technically feasible.* Support usability testing, user research, A/B testing and iteration cycles.* Review existing client digital platforms, assess strengths and pain points, and produce ...

.Join a leading airline group and services provider as a User Researcher! Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences … delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies Contract Length: 6 Months Start Date: ASAP Key Responsibilities Plan and manage UX research projects across multiple products and share insights with stakeholders. ...

complex, high-impact digital journeys. This is a fantastic opportunity for a researcher who thrives in complex environments, enjoys working across multiple personas, nuanced user needs and legacy ecosystems, and is confident influencing Product, Technology and senior stakeholders. The Role You’ll join an established UX function supporting … complex product area with a large and diverse user base. Working alongside senior researchers, you’ll help shape product direction through robust, insight-led research. Key focus areas include: • Leading qualitative and quantitative UX research initiatives • Researching complex user journeys, workflows and multi-persona experiences • Conducting continuous ...

wide variety of solutions ranging from SaaS platforms, internal tooling, marketing websites, e-commerce stores and diagnostic software Were looking for a skilled, user-focused designer with strong knowledge of Figma to join our growing team at 3D Group. UI UX Designer Nottingham (Hybrid 3 days office/… including 3D Group , OSCA , and 3D Autokeys. We aim to create an ecosystem that feels connected, cohesive and modern. Key Responsibilities Design and prototype user-centric interfaces for web and mobile applications using Figma . Collaborate with product managers, developers, and stakeholders to define and refine user journeys. ...

User Experience Designer – Public Sector Digital Transformation Location: UK Remote/Hybrid Role Type: Permanent Sector: Public Sector/Digital Transformation The Opportunity Consulting Point is seeking a Senior Interaction Designer to join a top-tier global management consultancy. This position is focused on the design and delivery … infrastructure, citizen services, and educational frameworks. Key Responsibilities Lead interaction design across the full project lifecycle, from initial Discovery through to Live delivery. Translate user research and complex policy requirements into intuitive user journeys and high-fidelity wireframes. Develop and maintain robust design systems using Figma ...

part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. This role involves designing user-centred public services at scale within multi-disciplinary teams aligning with GDS. Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices … standards in user centred design, and mentoring junior designers. Key Responsibilities Design user-centred services: Collaborate within agile, multidisciplinary teams to design and deliver solutions for complex transformation programmes. Contribute to user research, create prototypes, and design seamless user journeys across multiple channels, using evidence ...

trusted, adopted and scaled under real-world constraints. The Role We’re looking for a Product Design Team Lead to drive best-in-class user experience and interaction design. This is a hands-on, player-coach leadership role, responsible for managing, mentoring, and growing our team of Product Designers … application builder, orchestration, and natural language interfaces and the design framework for our solutions engineering applications. You will set the design strategy, deliver exceptional user experience, and define how our AI-first products help solve real-world problems for critical industries. Hands-on and customer-facing, you will also ...