smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth … day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and … internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
Gosport, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
prem infrastructure and Azure cloud environments Managing network configurations - TCP/IP, DNS, DHCP, VLANs, VPNs Using tools like command prompt, PowerShell, and performing domain registry checks Supporting Windows Server, Active Directory, Group Policy, and Office 365 Working on small to mid-size projects and contributing to wider infrastructure planning Ensuring systems are compliant and secure What You … Strong experience in a 2nd line or similar support role Comfortable working across on-prem and Azure infrastructure Confident with networking (routing, switching, firewalls, VPNs, VLANs) Knowledge of Windows Server, Active Directory, Group Policy Experience with desktop environments (Windows10/11, Office 365) Familiar with command line tools, scripting basics (PowerShell), and domain More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile More ❯
Farnham, Surrey, South East, United Kingdom Hybrid / WFH Options
ECS
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
Epsilon Inc
Backup support of the Mobile Device Support department which includes assisting customers with purchasing, account activation, device configuration, and troubleshooting. Provide on site support for the executive staff (10 th floor) at USPTO headquarters. Participate in special project assignments and other assigned duties. Model willingness and flexibility to provide coverage based on business needs. Basic Qualifications: As a … and two (2) years at a mid/senior level position, to include the following: Two (2) years of troubleshooting and practical hands-on experience with the following: MicrosoftWindows10, Registry Editor, Computer Management, Command Prompts, Office 2019, Active Directory, Network/Local Printers, OS Services & Browser Plugins, Permissions, VPN and Networks. Extensive knowledge of More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
+ Private healthcare As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the applications team, End user security management. Required experience … technical knowledge of M365 architecture and administration, and an understanding of Microsoft best practice. Managing and Governing Sharepoint in an Enterprise environment General familiarity with Microsoft stack technologies: MicrosoftWindows10/11. Microsoft Office applications support (Word, Excel, etc) o Windows server, AD, AAD, Exchange online, etc Experience working in a multinational environment More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Reed
IT Field Support Engineer (Windows 11 & Office 2024 Rollout) Colchester£180–£200 per day (Umbrella)Initial 3 MonthsRequired across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Field Support Engineer to join their Group IT team based in Colchester. You’ll play a key role in a major Windows … sites nationwide. When not travelling, you’ll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build, configure, and test devices at … legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows10/11 and iOS systems. Proficiency with Microsoft Office 2016–2024, Office 365, OneDrive, and Teams. Experience with Active Directory – user management, group policies, and device More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role in a major … Windows 11 and Office 2024 rollout project, ensuring a smooth transition across a large branch network, group services, and remote workers. This is a field-based position that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the … rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build, configure, and test devices at the Colchester office when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure or cloud platforms (desirable) Excellent communication and troubleshooting skills More ❯
will have a good all round knowledge of software and hardware supporting with day to day administration and troubleshooting issues for customers. You will be well versed in Windows10/11 Operating Systems along with Office 365, Active Directory, Windows Server and Anti-virus. You will have worked with a range of desktop More ❯
Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
will have a good all round knowledge of software and hardware supporting with day to day administration and troubleshooting issues for customers. You will be well versed in Windows10/11 Operating Systems along with Office 365, Active Directory, Windows Server and Anti-virus. You will have worked with a range of desktop More ❯
Chicwick, London, Chiswick Homefields, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices – iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. … Lunches/Training. Keywords: 2nd Line IT Support Engineer, IT Support Engineer, Education Sector, MacOS, iOS, JAMF, Google Workspace, 2nd Line IT Support, Apple, Google Classroom, Google Workspace, Windows 11, Audio & Visual Devices, iPad, iPhone, Networking, Firewalls, IT Support, IT Support Engineer, IT Engineer, IT Support, London, Permanent, T6/MN/(phone number removed). More ❯
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. More ❯
71 Queen Victoria Street, London, England Hybrid / WFH Options
WEDLAKE BELL LLP
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. This is an More ❯
East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Lorien
for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move More ❯
coalville, midlands, united kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
desire to develop a career in IT support, coupled with a “can-do” attitude! 1st line IT support, with service desk experience preferred Microsoft desktop technologies such as Windows10 Office 365 Active Directory Citrix Any experience of providing IT support within the healthcare sector would be beneficial I want to do that! If you have More ❯