in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware/software problems. When … and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. more »
forums. Skills and Abilities: Ability to communicate effectively and work under pressure Strong interpersonal skills for effective teamwork Task planning and prioritisation abilities Windows7/8/10, Desktop, Laptop, Mobile Phones and tablets Windows Server, Linux Distributions, Azure Cloud Experience with Security more »
colleagues and partners. Excellent networking and relationship building skills. Process oriented with problem solving skills. Proficient in Microsoft Office applications, Mobility Devices and Windows operating systems. Experience with multiple infrastructure environments and understanding their relationships (e.g. operating system, hardware, data center, security, network, voice, mobile devices, end user … in Computer Science, Business Administration, information Systems or another field with related work experience. Certifications: Hardware such as A+ or equivalent, Microsoft – MCSA Windows7, 8 or 10, Network such as CCNA or CCNP. Additional Information T he position reports functionally to the Tech Lounge Supervisor more »
in a corporate IT department providing end user support across a wide range of environments. Proficient in Microsoft Office applications, Mobility Devices and Windows operating systems. Experience with multiple infrastructure environments and understanding their relationships (e.g. operating system, hardware, data center, security, network, voice, mobile devices, end user … and server/web related applications). Certifications: Hardware such as A+ or equivalent, Microsoft – MCSA Windows7, 8 or 10, Network such as CCNA or CCNP more »
Cambridge, England, United Kingdom Hybrid / WFH Options
The ONE Group Ltd
number of requests resolved first time Starter Inductions IT Hardware Support/Laptop Builds Key Skills Required: O365 Active Directory (Preferably Azure AD) Windows7-10 Intune Deskside support This role is to be based out of Cambridge, however there will be some flexibility to work more »