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Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops, docks, headsets, and … Cisco Cloud Calling, and end user computing. Essential Skills Proficiency in M365, with a strong understanding of Outlook, MFA troubleshooting, and M365 admin console. Experience with Cisco Cloud Calling (Jabber/Webex Cloud) software setup and troubleshooting. Strong understanding of Microsoft Windows OS, MS Office Products, and MS Intune. Familiarity with Active Directory, Zscaler, and SSL VPN technologies. Fluency in More ❯