Service Delivery Contracts in Birmingham

Service Delivery
West Midlands > Birmingham

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 29 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 38 49 45
Rank change year-on-year +11 -4 +10
Contract jobs citing Service Delivery 24 28 50
As % of all contract jobs advertised in Birmingham 3.23% 3.14% 3.82%
As % of the Processes & Methodologies category 3.96% 3.61% 4.16%
Number of daily rates quoted 15 12 36
10th Percentile - £271 £385
25th Percentile £350 £359 £477
Median daily rate (50th Percentile) £450 £475 £538
Median % change year-on-year -5.26% -11.63% +7.50%
75th Percentile £559 £538 £688
90th Percentile £688 £549 £705
West Midlands median daily rate £450 £525 £538
% change year-on-year -14.29% -2.33% +19.44%
Number of hourly rates quoted 7 3 1
10th Percentile £13.25 - -
25th Percentile £13.63 £12.50 £16.50
Median hourly rate £14.00 £13.00 £17.00
Median % change year-on-year +7.69% -23.53% -
75th Percentile £48.32 £16.13 £17.50
90th Percentile £72.90 £17.70 -
West Midlands median hourly rate £14.00 £13.75 £17.00
% change year-on-year +1.82% -19.12% +16.82%

All Process and Methodology Skills
Birmingham

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 606 776 1,202
As % of all contract IT jobs advertised in Birmingham 81.67% 87.09% 91.83%
Number of daily rates quoted 400 507 859
10th Percentile £237 £298 £225
25th Percentile £375 £400 £381
Median daily rate (50th Percentile) £475 £520 £488
Median % change year-on-year -8.65% +6.67% +14.71%
75th Percentile £575 £634 £600
90th Percentile £688 £700 £688
West Midlands median daily rate £500 £525 £495
% change year-on-year -4.76% +6.06% +16.47%
Number of hourly rates quoted 43 31 22
10th Percentile £13.25 £12.00 £12.05
25th Percentile £18.50 £12.50 £13.00
Median hourly rate £26.00 £20.71 £16.75
Median % change year-on-year +25.57% +23.61% -6.94%
75th Percentile £47.13 £29.38 £18.00
90th Percentile £56.25 £53.75 £19.95
West Midlands median hourly rate £22.50 £21.69 £16.83
% change year-on-year +3.73% +28.92% +5.16%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Delivery in Birmingham.

Daily rate trend for Service Delivery in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing Service Delivery in Birmingham over the 6 months to 29 May 2024.

Daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Delivery in Birmingham.

Hourly rate trend for Service Delivery in Birmingham

Service Delivery
Hourly Rate Histogram in Birmingham

Hourly rate distribution of jobs citing Service Delivery in Birmingham over the 6 months to 29 May 2024.

Hourly rate histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) Microsoft Exchange
1 6 (25.00%) SharePoint
Applications
1 4 (16.67%) Microsoft Office
2 3 (12.50%) Microsoft Excel
Cloud Services
1 7 (29.17%) Microsoft 365
2 6 (25.00%) Azure
2 6 (25.00%) Entra ID
2 6 (25.00%) OneDrive
2 6 (25.00%) Power Automate
2 6 (25.00%) Power Platform
2 6 (25.00%) PowerApps
3 1 (4.17%) Google Workspace
Communications & Networking
1 6 (25.00%) Internet
1 6 (25.00%) Unified Communications
2 4 (16.67%) Ethernet
2 4 (16.67%) MPLS
2 4 (16.67%) WAN
3 3 (12.50%) ADSL
3 3 (12.50%) PSTN
3 3 (12.50%) VPN
4 1 (4.17%) DWDM
4 1 (4.17%) Intranet
4 1 (4.17%) SDH
4 1 (4.17%) SONET
Database & Business Intelligence
1 6 (25.00%) Power BI
General
1 14 (58.33%) Social Skills
2 5 (20.83%) Telecoms
3 4 (16.67%) Analytical Skills
3 4 (16.67%) Finance
4 2 (8.33%) Manufacturing
4 2 (8.33%) Presentation Skills
5 1 (4.17%) Organisational Skills
5 1 (4.17%) Public Sector
Job Titles
1 6 (25.00%) Microsoft 365 Engineer
1 6 (25.00%) Microsoft Engineer
2 4 (16.67%) Senior
2 4 (16.67%) Service Manager
3 3 (12.50%) Analyst
3 3 (12.50%) Coordinator
3 3 (12.50%) Delivery Manager
3 3 (12.50%) Project Coordinator
3 3 (12.50%) Senior Analyst
3 3 (12.50%) Service Delivery Manager
4 2 (8.33%) Architect
4 2 (8.33%) Product Owner
4 2 (8.33%) Service Design Architect
5 1 (4.17%) Business Consultant
5 1 (4.17%) Consultant
5 1 (4.17%) IT Technician
5 1 (4.17%) Senior Business Consultant
5 1 (4.17%) Senior Consultant
5 1 (4.17%) Service Transition Manager
5 1 (4.17%) Transition Manager
Miscellaneous
1 6 (25.00%) Digital Signage
1 6 (25.00%) PKI
2 3 (12.50%) CMDB
2 3 (12.50%) Product Ownership
3 2 (8.33%) IoT
3 2 (8.33%) Operational Technology
3 2 (8.33%) Virtual Team
4 1 (4.17%) Taxonomies
Operating Systems
1 7 (29.17%) Windows
2 6 (25.00%) Windows Server
2 6 (25.00%) Windows Server 2016
2 6 (25.00%) Windows Server 2019
Processes & Methodologies
1 14 (58.33%) ITIL
2 9 (37.50%) Customer Service
3 7 (29.17%) Change Management
4 6 (25.00%) Agile
4 6 (25.00%) Business Intelligence
4 6 (25.00%) CRM
4 6 (25.00%) Multi-Factor Authentication
4 6 (25.00%) Roadmaps
4 6 (25.00%) Stakeholder Management
5 5 (20.83%) Service Design
6 4 (16.67%) Continuous Improvement
6 4 (16.67%) Incident Management
6 4 (16.67%) Order Management
7 3 (12.50%) Architectural Design
7 3 (12.50%) Data Entry
7 3 (12.50%) ITSM
7 3 (12.50%) Open Source
7 3 (12.50%) Password Management
7 3 (12.50%) Service Management
7 3 (12.50%) Workflow
Programming Languages
1 6 (25.00%) PowerShell
Qualifications
1 5 (20.83%) Security Cleared
2 4 (16.67%) BC Cleared
2 4 (16.67%) BPSS Clearance
2 4 (16.67%) SC Cleared
3 1 (4.17%) DBS Check
Quality Assurance & Compliance
1 4 (16.67%) QA
1 4 (16.67%) SLA
System Software
1 6 (25.00%) Active Directory
Systems Management
1 6 (25.00%) Microsoft Intune
1 6 (25.00%) Single Sign-On
Vendors
1 10 (41.67%) Microsoft
2 6 (25.00%) Oracle
3 3 (12.50%) BT
3 3 (12.50%) Cisco
3 3 (12.50%) Openreach
3 3 (12.50%) ServiceNow
4 1 (4.17%) Google