Service Desk Analyst Contracts in Cambridgeshire

Service Desk Analyst
East of England > Cambridgeshire

The median Service Desk Analyst daily rate in Cambridgeshire is £220 according to job vacancies posted during the 6 months to 5 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 6 9 11
Rank change year-on-year +3 +2 +10
Contract jobs requiring a Service Desk Analyst 104 68 116
As % of all contract jobs advertised in Cambridgeshire 19.81% 12.59% 13.74%
As % of the Job Titles category 23.16% 14.95% 15.22%
Number of daily rates quoted 3 3 0
10th Percentile - £152 -
25th Percentile - £161 -
Median daily rate (50th Percentile) £220 £175 -
Median % change year-on-year +25.71% - -
75th Percentile £260 £178 -
90th Percentile £284 £179 -
East of England median daily rate £165 £175 £140
% change year-on-year -5.71% +25.00% +16.67%
Number of hourly rates quoted 101 63 114
10th Percentile £14.00 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £16.30 £13.66 £14.50
Median % change year-on-year +19.33% -5.79% +7.41%
75th Percentile £21.37 £17.38 £15.75
90th Percentile £21.46 £20.56 £20.25
East of England median hourly rate £15.76 £14.50 £14.50
% change year-on-year +8.69% - -3.33%

All Contract IT Job Vacancies
Cambridgeshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Cambridgeshire with a recognized job title 449 455 762
% of contract IT jobs with a recognized job title 85.52% 84.26% 90.28%
Number of daily rates quoted 172 285 418
10th Percentile £220 £200 £200
25th Percentile £346 £313 £313
Median daily rate (50th Percentile) £450 £450 £450
Median % change year-on-year - - +12.50%
75th Percentile £563 £525 £538
90th Percentile £650 £600 £638
East of England median daily rate £450 £475 £475
% change year-on-year -5.26% - +15.15%
Number of hourly rates quoted 186 81 199
10th Percentile £14.16 £13.29 £12.50
25th Percentile £14.48 £13.41 £12.63
Median hourly rate £17.03 £14.50 £14.00
Median % change year-on-year +17.41% +3.57% +3.70%
75th Percentile £27.50 £19.51 £15.75
90th Percentile £59.63 £20.75 £20.75
East of England median hourly rate £43.00 £43.32 £16.00
% change year-on-year -0.73% +170.72% -

Service Desk Analyst
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Cambridgeshire.

Daily rate trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Cambridgeshire.

Hourly rate trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Peterborough 0 98 £220 +23.94% 3
March - 3 - -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Cambridgeshire

For the 6 months to 5 June 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region featuring Service Desk Analyst in the job title.

1 76 (73.08%) Customer Service
2 60 (57.69%) ITIL
3 57 (54.81%) Incident Management
4 49 (47.12%) Citrix
5 46 (44.23%) Microsoft 365
6 41 (39.42%) ServiceNow
6 41 (39.42%) Microsoft Certification
6 41 (39.42%) A+ Certification
6 41 (39.42%) MCSA
6 41 (39.42%) Wi-Fi
7 34 (32.69%) Security Cleared
8 33 (31.73%) SC Cleared
9 32 (30.77%) Retail
10 28 (26.92%) Service Delivery
11 27 (25.96%) Mathematics
11 27 (25.96%) Problem-Solving
12 25 (24.04%) MCP
13 24 (23.08%) Active Directory
14 22 (21.15%) Microsoft
14 22 (21.15%) Social Skills
15 19 (18.27%) Microsoft Excel
15 19 (18.27%) Microsoft PowerPoint
16 13 (12.50%) Problem Management
17 11 (10.58%) Sun
18 10 (9.62%) Windows
19 7 (6.73%) ITSM
20 6 (5.77%) Degree
20 6 (5.77%) CCNA
20 6 (5.77%) Microsoft Exchange
20 6 (5.77%) Cisco Certification

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.77%) Microsoft Exchange
Applications
1 19 (18.27%) Microsoft Excel
1 19 (18.27%) Microsoft PowerPoint
Cloud Services
1 46 (44.23%) Microsoft 365
Communications & Networking
1 41 (39.42%) Wi-Fi
Database & Business Intelligence
1 1 (0.96%) Tableau
General
1 32 (30.77%) Retail
2 22 (21.15%) Social Skills
3 2 (1.92%) Analytical Skills
4 1 (0.96%) Public Sector
Operating Systems
1 10 (9.62%) Windows
2 1 (0.96%) Windows 10
Processes & Methodologies
1 76 (73.08%) Customer Service
2 60 (57.69%) ITIL
3 57 (54.81%) Incident Management
4 28 (26.92%) Service Delivery
5 27 (25.96%) Mathematics
5 27 (25.96%) Problem-Solving
6 13 (12.50%) Problem Management
7 7 (6.73%) ITSM
8 1 (0.96%) Actionable Insight
8 1 (0.96%) Data Analysis
8 1 (0.96%) Resource Allocation
8 1 (0.96%) Service Management
8 1 (0.96%) Trend Analysis
8 1 (0.96%) Workload Management
Programming Languages
1 1 (0.96%) SQL
Qualifications
1 41 (39.42%) A+ Certification
1 41 (39.42%) MCSA
1 41 (39.42%) Microsoft Certification
2 34 (32.69%) Security Cleared
3 33 (31.73%) SC Cleared
4 25 (24.04%) MCP
5 6 (5.77%) CCNA
5 6 (5.77%) Cisco Certification
5 6 (5.77%) Degree
System Software
1 24 (23.08%) Active Directory
Systems Management
1 5 (4.81%) SCCM
Vendors
1 49 (47.12%) Citrix
2 41 (39.42%) ServiceNow
3 22 (21.15%) Microsoft
4 11 (10.58%) Sun
5 3 (2.88%) Cisco
5 3 (2.88%) NetApp