Customer Engagement Contracts in Central London

Customer Engagement
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 133 167 165
Rank change year-on-year +34 -2 -3
Contract jobs citing Customer Engagement 4 7 29
As % of all contract jobs advertised in Central London 0.17% 0.19% 0.65%
As % of the Processes & Methodologies category 0.18% 0.21% 0.70%
Number of daily rates quoted 3 6 20
10th Percentile - £313 £458
25th Percentile £613 £316 £508
Median daily rate (50th Percentile) £625 £356 £574
Median % change year-on-year +75.44% -37.91% +76.54%
75th Percentile £644 £450 £638
90th Percentile £648 £488 £678
London median daily rate £550 £504 £575
% change year-on-year +9.24% -12.43% +9.52%
Number of hourly rates quoted 0 0 5
10th Percentile - - -
25th Percentile - - -
Median hourly rate - - £21.00
75th Percentile - - £26.00
90th Percentile - - -
London median hourly rate £37.75 £33.50 £21.00
% change year-on-year +12.69% +59.52% -56.92%

All Process and Methodology Skills
Central London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,175 3,386 4,120
As % of all contract IT jobs advertised in Central London 90.81% 91.29% 92.11%
Number of daily rates quoted 1,537 2,291 3,136
10th Percentile £350 £325 £363
25th Percentile £450 £463 £469
Median daily rate (50th Percentile) £550 £600 £565
Median % change year-on-year -8.33% +6.19% +7.62%
75th Percentile £675 £725 £688
90th Percentile £799 £813 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 22 27 45
10th Percentile £20.22 £14.85 £18.50
25th Percentile £23.03 £17.56 £25.25
Median hourly rate £27.81 £35.00 £41.50
Median % change year-on-year -20.54% -15.66% +107.50%
75th Percentile £32.09 £53.38 £55.25
90th Percentile £41.65 £88.30 £62.50
London median hourly rate £28.00 £39.21 £35.50
% change year-on-year -28.59% +10.45% +8.07%

Customer Engagement
Job Vacancy Trend in Central London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer Engagement in Central London

Customer Engagement
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer Engagement in Central London.

Daily rate trend for Customer Engagement in Central London

Customer Engagement
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer Engagement in Central London.

Hourly rate trend for Customer Engagement in Central London

Customer Engagement
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Central London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +41 3 £625 +75.44%
City of Westminster - 1 - -
Customer Engagement
London

Customer Engagement
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
Business Applications
1 1 (25.00%) SAP MDM
1 1 (25.00%) SAP S/4HANA
Cloud Services
1 1 (25.00%) AWS
1 1 (25.00%) Azure
1 1 (25.00%) Azure DevOps
1 1 (25.00%) Dynamics 365
1 1 (25.00%) GitHub
1 1 (25.00%) Power Automate
Development Applications
1 1 (25.00%) GitLab
General
1 2 (50.00%) Analytical Skills
1 2 (50.00%) Finance
2 1 (25.00%) Influencing Skills
2 1 (25.00%) Retail
2 1 (25.00%) Social Skills
Job Titles
1 1 (25.00%) Consultant
1 1 (25.00%) Data Quality Specialist
1 1 (25.00%) Dynamics 365 Consultant
1 1 (25.00%) Full Stack Engineer
1 1 (25.00%) Functional Consultant
1 1 (25.00%) Java Engineer
1 1 (25.00%) Product Manager
1 1 (25.00%) SAP MDM Specialist
Libraries, Frameworks & Software Standards
1 1 (25.00%) Node.js
1 1 (25.00%) React
1 1 (25.00%) Spring Boot
Miscellaneous
1 1 (25.00%) Data Structures
Processes & Methodologies
1 3 (75.00%) Agile
2 2 (50.00%) Decision-Making
2 2 (50.00%) Roadmaps
3 1 (25.00%) Business Development
3 1 (25.00%) Business Intelligence
3 1 (25.00%) Case Management
3 1 (25.00%) Change Management
3 1 (25.00%) Community of Practice
3 1 (25.00%) CRM
3 1 (25.00%) Customer Experience
3 1 (25.00%) Data Management
3 1 (25.00%) Document Management
3 1 (25.00%) Full Stack Development
3 1 (25.00%) Infrastructure as Code
3 1 (25.00%) Microservices
3 1 (25.00%) Product Backlog
3 1 (25.00%) Quality Management
3 1 (25.00%) Scrum
3 1 (25.00%) Service Delivery
3 1 (25.00%) Translating Business Requirements
Programming Languages
1 1 (25.00%) Java
Quality Assurance & Compliance
1 1 (25.00%) Data Quality
1 1 (25.00%) GDPR
Systems Management
1 1 (25.00%) Terraform
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) SAP