ITSM Contracts in Central London

IT Service Management (ITSM)
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 31 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 107 103 129
Rank change year-on-year -4 +26 +9
Contract jobs citing ITSM 30 73 70
As % of all contract jobs advertised in Central London 1.25% 1.98% 1.56%
As % of the Processes & Methodologies category 1.38% 2.17% 1.69%
Number of daily rates quoted 19 56 57
10th Percentile £301 £231 £393
25th Percentile £486 £366 £495
Median daily rate (50th Percentile) £525 £488 £550
Median % change year-on-year +7.69% -11.36% +8.11%
75th Percentile £687 £628 £633
90th Percentile £775 £755 £675
London median daily rate £500 £475 £540
% change year-on-year +5.26% -12.04% +8.00%
Number of hourly rates quoted 1 0 4
10th Percentile - - £17.85
25th Percentile £16.00 - £19.88
Median hourly rate £17.00 - £21.00
75th Percentile £18.00 - -
90th Percentile - - -
London median hourly rate £20.00 £19.78 £21.00
% change year-on-year +1.13% -5.82% -23.64%

All Process and Methodology Skills
Central London

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,175 3,368 4,131
As % of all contract IT jobs advertised in Central London 90.89% 91.27% 92.15%
Number of daily rates quoted 1,537 2,272 3,148
10th Percentile £350 £325 £363
25th Percentile £450 £463 £469
Median daily rate (50th Percentile) £550 £600 £563
Median % change year-on-year -8.33% +6.57% +7.24%
75th Percentile £675 £725 £681
90th Percentile £799 £813 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 22 26 44
10th Percentile £20.22 £14.75 £18.50
25th Percentile £23.03 £17.08 £24.25
Median hourly rate £27.81 £35.00 £41.00
Median % change year-on-year -20.54% -14.63% +105.00%
75th Percentile £32.09 £53.50 £52.63
90th Percentile £41.65 £88.30 £62.28
London median hourly rate £28.00 £39.21 £35.08
% change year-on-year -28.59% +11.79% +7.35%

ITSM
Job Vacancy Trend in Central London

Job postings citing ITSM as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for ITSM in Central London

ITSM
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing ITSM in Central London.

Daily rate trend for ITSM in Central London

ITSM
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing ITSM in Central London over the 6 months to 31 May 2024.

Daily rate histogram for ITSM in Central London

ITSM
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing ITSM in Central London.

Hourly rate trend for ITSM in Central London

ITSM
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Central London region over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +6 30 £525 +5.00% 10
ITSM
London

ITSM
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.33%) Microsoft PowerPoint
Business Applications
1 2 (6.67%) SAP S/4HANA
2 1 (3.33%) Remedy ITSM
Cloud Services
1 2 (6.67%) SuccessFactors
2 1 (3.33%) Azure
2 1 (3.33%) IaaS
2 1 (3.33%) PaaS
2 1 (3.33%) SaaS
Communications & Networking
1 1 (3.33%) BGP
1 1 (3.33%) Cisco ASA
1 1 (3.33%) Cisco Firepower
1 1 (3.33%) Cisco ISE
1 1 (3.33%) EIGRP
1 1 (3.33%) Firewall
1 1 (3.33%) HSRP
1 1 (3.33%) IPsec
1 1 (3.33%) NetScaler
1 1 (3.33%) OSPF
Development Applications
1 1 (3.33%) JIRA
General
1 9 (30.00%) Social Skills
2 8 (26.67%) Finance
3 2 (6.67%) Analytical Skills
4 1 (3.33%) Banking
4 1 (3.33%) Documentation Skills
4 1 (3.33%) Presentation Skills
4 1 (3.33%) Public Sector
4 1 (3.33%) Telecoms
Job Titles
1 8 (26.67%) Architect
2 5 (16.67%) Service Manager
2 5 (16.67%) ServiceNow Architect
3 3 (10.00%) Analyst
3 3 (10.00%) Developer
3 3 (10.00%) Lead
3 3 (10.00%) ServiceNow Developer
4 2 (6.67%) Delivery Manager
4 2 (6.67%) IT Analyst
4 2 (6.67%) ITIL Manager
4 2 (6.67%) ITIL Service Delivery Manager
4 2 (6.67%) ITIL Service Manager
4 2 (6.67%) Service Analyst
4 2 (6.67%) Service Architect
4 2 (6.67%) Service Delivery Manager
4 2 (6.67%) Service Desk Manager
4 2 (6.67%) Service Transition Leader
4 2 (6.67%) Solutions Architect
5 1 (3.33%) Salesforce Solution Architect
5 1 (3.33%) ServiceNow Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) Ajax
1 1 (3.33%) AngularJS
1 1 (3.33%) CSS
1 1 (3.33%) HTML
1 1 (3.33%) JSON
1 1 (3.33%) Middleware
1 1 (3.33%) SOAP
1 1 (3.33%) Web Services
1 1 (3.33%) XML
Miscellaneous
1 4 (13.33%) CMDB
2 1 (3.33%) Enterprise Software
2 1 (3.33%) IoT
2 1 (3.33%) Management Information System
2 1 (3.33%) Onboarding
2 1 (3.33%) Product Ownership
2 1 (3.33%) Video Conferencing
Operating Systems
1 2 (6.67%) Windows
1 2 (6.67%) Windows 10
2 1 (3.33%) Mac OS
Processes & Methodologies
1 16 (53.33%) ITIL
2 11 (36.67%) Service Management
3 6 (20.00%) Agile
3 6 (20.00%) Change Management
4 5 (16.67%) Stakeholder Management
5 4 (13.33%) Business Strategy
5 4 (13.33%) Computer Science
5 4 (13.33%) Customer Requirements
5 4 (13.33%) Roadmaps
6 3 (10.00%) Customer Service
6 3 (10.00%) Incident Management
6 3 (10.00%) Project Management
7 2 (6.67%) Continuous Improvement
7 2 (6.67%) Data Modelling
7 2 (6.67%) Information Architecture
7 2 (6.67%) PRINCE2
7 2 (6.67%) Problem Management
7 2 (6.67%) Service Delivery
7 2 (6.67%) SOA
7 2 (6.67%) Target Operating Model
Programming Languages
1 1 (3.33%) JavaScript
Qualifications
1 4 (13.33%) Degree
1 4 (13.33%) ITIL Certification
2 2 (6.67%) Computer Science Degree
2 2 (6.67%) PRINCE2 Certification
2 2 (6.67%) SC Cleared
2 2 (6.67%) Security Cleared
3 1 (3.33%) MCP
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.33%) GDPR
1 1 (3.33%) SLA
Vendors
1 12 (40.00%) ServiceNow
2 7 (23.33%) Microsoft
3 2 (6.67%) SAP
4 1 (3.33%) Apple
4 1 (3.33%) Cisco
4 1 (3.33%) Citrix
4 1 (3.33%) Computacenter
4 1 (3.33%) Palo Alto
4 1 (3.33%) Remedy
4 1 (3.33%) Salesforce
4 1 (3.33%) SolarWinds