Customer Experience Contracts in Edinburgh

Customer Experience (CX)
Scotland > Edinburgh

The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 65 85 87
Rank change year-on-year +20 +2 0
Contract jobs citing Customer Experience 9 17 40
As % of all contract jobs advertised in Edinburgh 1.03% 1.44% 2.11%
As % of the Processes & Methodologies category 1.22% 1.53% 2.24%
Number of daily rates quoted 2 10 29
10th Percentile £441 £424 £413
25th Percentile £471 £463 £463
Median daily rate (50th Percentile) £545 £513 £525
Median % change year-on-year +6.34% -2.38% +10.53%
75th Percentile £621 £540 £588
90th Percentile £654 £610 £650
Scotland median daily rate £440 £525 £500
% change year-on-year -16.19% +5.00% +5.26%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile - - £15.04
Median hourly rate £11.86 - £15.86
75th Percentile - - £16.68
90th Percentile - - -
Scotland median hourly rate £12.93 £14.38 £15.86
% change year-on-year -10.05% -9.36% +24.42%

All Process and Methodology Skills
Edinburgh

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 739 1,111 1,783
As % of all contract IT jobs advertised in Edinburgh 84.94% 93.99% 94.04%
Number of daily rates quoted 435 775 1,224
10th Percentile £215 £225 £265
25th Percentile £363 £400 £413
Median daily rate (50th Percentile) £475 £475 £480
Median % change year-on-year - -1.04% +12.94%
75th Percentile £557 £538 £570
90th Percentile £655 £605 £638
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - +11.76%
Number of hourly rates quoted 33 6 13
10th Percentile £13.30 £11.83 £15.53
25th Percentile £16.25 £14.30 £17.50
Median hourly rate £19.17 £19.49 £26.00
Median % change year-on-year -1.64% -25.04% -52.27%
75th Percentile £60.75 £21.57 £48.75
90th Percentile - £37.71 £53.20
Scotland median hourly rate £19.50 £14.50 £37.43
% change year-on-year +34.48% -61.26% -6.43%

Customer Experience
Job Vacancy Trend in Edinburgh

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Customer Experience in Edinburgh

Customer Experience
Contractor Daily Rate Trend in Edinburgh

3-month moving average daily rate quoted in jobs citing Customer Experience in Edinburgh.

Daily rate trend for Customer Experience in Edinburgh

Customer Experience
Daily Rate Histogram in Edinburgh

Daily rate distribution for jobs citing Customer Experience in Edinburgh over the 6 months to 1 June 2024.

Daily rate histogram for Customer Experience in Edinburgh

Customer Experience
Contractor Hourly Rate Trend in Edinburgh

3-month moving average hourly rates quoted in jobs citing Customer Experience in Edinburgh.

Hourly rate trend for Customer Experience in Edinburgh

Customer Experience
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (11.11%) AWS
1 1 (11.11%) Azure
1 1 (11.11%) Azure DevOps
1 1 (11.11%) Entra ID
Development Applications
1 1 (11.11%) Capybara
1 1 (11.11%) Gradle
1 1 (11.11%) Jenkins
1 1 (11.11%) Maven
General
1 2 (22.22%) Banking
1 2 (22.22%) Corporate Banking
1 2 (22.22%) Investment Banking
1 2 (22.22%) Retail
1 2 (22.22%) Retail Banking
2 1 (11.11%) Analytical Skills
2 1 (11.11%) French Language
2 1 (11.11%) German Language
2 1 (11.11%) Italian Language
2 1 (11.11%) Legal
2 1 (11.11%) Public Sector
2 1 (11.11%) Social Skills
2 1 (11.11%) Spanish Language
2 1 (11.11%) Telecoms
Job Titles
1 3 (33.33%) Analyst
2 2 (22.22%) Change Analyst
3 1 (11.11%) Azure Engineer
3 1 (11.11%) Business Analyst
3 1 (11.11%) Designer
3 1 (11.11%) Developer
3 1 (11.11%) Development Manager
3 1 (11.11%) Development Project Manager
3 1 (11.11%) Full Stack Developer
3 1 (11.11%) Lead
3 1 (11.11%) Project Manager
3 1 (11.11%) Service Designer
3 1 (11.11%) Technical Leader
3 1 (11.11%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (22.22%) React
1 2 (22.22%) Spring Boot
2 1 (11.11%) .NET
2 1 (11.11%) CSS
2 1 (11.11%) HTML
2 1 (11.11%) Spring
2 1 (11.11%) WebKit
Miscellaneous
1 2 (22.22%) Data Protection Act
1 2 (22.22%) Mobile App
2 1 (11.11%) Greenfield Project
Operating Systems
1 1 (11.11%) Linux
Processes & Methodologies
1 3 (33.33%) Agile
2 2 (22.22%) Biometrics
2 2 (22.22%) CI/CD
2 2 (22.22%) CRM
2 2 (22.22%) Data Protection
2 2 (22.22%) DevOps
2 2 (22.22%) Impact Assessments
2 2 (22.22%) Problem-Solving
2 2 (22.22%) Stakeholder Management
2 2 (22.22%) Test Scripting
2 2 (22.22%) Use Case
2 2 (22.22%) User Experience
2 2 (22.22%) User Stories
2 2 (22.22%) UX Design
2 2 (22.22%) Wealth Management
3 1 (11.11%) Business Case
3 1 (11.11%) Customer Journey Map
3 1 (11.11%) Full Stack Development
3 1 (11.11%) Journey Map
3 1 (11.11%) Project Delivery
Programming Languages
1 3 (33.33%) JavaScript
2 2 (22.22%) Java
3 1 (11.11%) Bicep
3 1 (11.11%) C#
3 1 (11.11%) PowerShell
3 1 (11.11%) Ruby
Qualifications
1 1 (11.11%) PMI Certification
1 1 (11.11%) PMP
1 1 (11.11%) RIBA
Quality Assurance & Compliance
1 1 (11.11%) Disclosure Scotland
1 1 (11.11%) PCI DSS
System Software
1 1 (11.11%) Docker
1 1 (11.11%) Firmware
Systems Management
1 1 (11.11%) Kubernetes