CRM Contracts in England

Customer Relationship Management (CRM)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 108 143 122
Rank change year-on-year +35 -21 0
Contract jobs citing CRM 757 911 1,566
As % of all contract jobs advertised in England 2.08% 1.89% 2.23%
As % of the Processes & Methodologies category 2.40% 2.10% 2.45%
Number of daily rates quoted 483 649 1,094
10th Percentile £313 £375 £368
25th Percentile £413 £450 £431
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - +10.53%
75th Percentile £600 £650 £632
90th Percentile £675 £738 £725
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - +10.53%
Number of hourly rates quoted 22 23 25
10th Percentile - £13.00 -
25th Percentile £13.00 £15.23 £16.25
Median hourly rate £13.75 £20.00 £16.50
Median % change year-on-year -31.25% +21.21% +15.79%
75th Percentile £28.88 £31.69 £20.00
90th Percentile £69.26 £47.80 £35.10
UK median hourly rate £13.50 £20.00 £16.50
% change year-on-year -32.50% +21.21% +15.79%

All Process and Methodology Skills
England

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,491 43,355 63,906
As % of all contract IT jobs advertised in England 86.40% 90.10% 90.87%
Number of daily rates quoted 20,622 30,435 45,445
10th Percentile £300 £325 £331
25th Percentile £413 £450 £430
Median daily rate (50th Percentile) £525 £550 £540
Median % change year-on-year -4.55% +1.85% +8.00%
75th Percentile £650 £675 £650
90th Percentile £750 £765 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,249 1,535 1,743
10th Percentile £12.92 £10.63 £12.50
25th Percentile £15.95 £16.13 £15.25
Median hourly rate £36.50 £36.25 £25.00
Median % change year-on-year +0.69% +45.00% +7.94%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.05 £35.65 £25.68
% change year-on-year +1.11% +38.82% +5.90%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a proportion of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing CRM in England.

Daily rate trend for CRM in England

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 17 May 2024.

Daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing CRM in England.

Hourly rate trend for CRM in England

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 17 May 2024.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +33 383 £513 -8.89% 392
North of England +33 110 £500 -2.44% 237
South East -15 109 £500 -4.76% 236
Midlands +12 65 £542 +8.30% 176
North West +13 60 £500 - 135
South West +25 55 £500 -2.44% 89
West Midlands +11 53 £542 +14.00% 90
Yorkshire +20 43 £513 -6.82% 78
East of England +24 29 £425 -15.00% 84
East Midlands +11 12 £500 +2.56% 84
North East +14 6 £533 +12.11% 28
CRM
UK

CRM
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (2.64%) SharePoint
2 19 (2.51%) CMS
3 6 (0.79%) Microsoft Exchange
3 6 (0.79%) SAS
4 4 (0.53%) Adobe Experience Manager
5 3 (0.40%) Confluence
5 3 (0.40%) govService
6 2 (0.26%) Apache Spark
6 2 (0.26%) Headless CMS
7 1 (0.13%) Anypoint
7 1 (0.13%) Apache
7 1 (0.13%) Apache Airflow
7 1 (0.13%) BizTalk Server
7 1 (0.13%) Moodle
7 1 (0.13%) MQSeries
7 1 (0.13%) NetWeaver
7 1 (0.13%) Sitecore CMS
Applications
1 32 (4.23%) Microsoft Excel
2 14 (1.85%) Microsoft Office
3 9 (1.19%) MS Visio
4 6 (0.79%) Chatbot
4 6 (0.79%) Microsoft PowerPoint
5 3 (0.40%) Photoshop
5 3 (0.40%) Spreadsheet
6 2 (0.26%) Microsoft Project
Business Applications
1 245 (32.36%) Dynamics CRM
2 38 (5.02%) Salesforce CRM
3 17 (2.25%) SAP S/4HANA
4 12 (1.59%) NetSuite
5 10 (1.32%) Shopify
6 7 (0.92%) SAP CRM
6 7 (0.92%) SAP SD
7 5 (0.66%) Oracle Applications
8 4 (0.53%) Siebel CRM
9 3 (0.40%) Adobe Campaign
9 3 (0.40%) SAP PM
10 2 (0.26%) SAP ERP
10 2 (0.26%) SAP Hybris
10 2 (0.26%) SAP IS-U
11 1 (0.13%) Aareon QL
11 1 (0.13%) BigMachines
11 1 (0.13%) Dynamics AX
11 1 (0.13%) Magento
11 1 (0.13%) Oracle ERP
11 1 (0.13%) SAP SRM
Cloud Services
1 167 (22.06%) Dynamics 365
2 156 (20.61%) Azure
3 114 (15.06%) Power Platform
4 49 (6.47%) Azure DevOps
5 47 (6.21%) Power Automate
6 33 (4.36%) Microsoft 365
7 27 (3.57%) AWS
7 27 (3.57%) PowerApps
8 25 (3.30%) SaaS
9 21 (2.77%) Serverless
10 13 (1.72%) GCP
11 12 (1.59%) Azure Data Factory
12 11 (1.45%) Azure Functions
12 11 (1.45%) Salesforce Sales Cloud
13 10 (1.32%) OCI
13 10 (1.32%) Salesforce Service Cloud
14 9 (1.19%) Azure Synapse Analytics
14 9 (1.19%) Oracle CX
14 9 (1.19%) PaaS
15 7 (0.92%) AWS Lambda
Communications & Networking
1 9 (1.19%) Internet
1 9 (1.19%) Wi-Fi
2 7 (0.92%) VoIP
3 6 (0.79%) WAN
4 5 (0.66%) CTI
4 5 (0.66%) Intranet
4 5 (0.66%) VPN
5 4 (0.53%) MPLS
5 4 (0.53%) SMS
6 3 (0.40%) ADSL
6 3 (0.40%) Ethernet
6 3 (0.40%) Firewall
6 3 (0.40%) LAN
6 3 (0.40%) PSTN
7 2 (0.26%) Softphone
7 2 (0.26%) Wireless
8 1 (0.13%) Broadband
8 1 (0.13%) DHCP
8 1 (0.13%) FTP
8 1 (0.13%) TCP/IP
Database & Business Intelligence
1 67 (8.85%) Power BI
2 30 (3.96%) Data Warehouse
3 28 (3.70%) SQL Server
4 27 (3.57%) Tableau
5 16 (2.11%) Data Lake
5 16 (2.11%) NoSQL
6 15 (1.98%) SQL Server Integration Services
7 11 (1.45%) MySQL
8 10 (1.32%) GIS
8 10 (1.32%) Relational Database
9 6 (0.79%) DynamoDB
10 5 (0.66%) Oracle Reports
11 3 (0.40%) Azure SQL Database
11 3 (0.40%) Big Data
11 3 (0.40%) Data Mart
11 3 (0.40%) PostgreSQL
11 3 (0.40%) Power Query
11 3 (0.40%) SAP HANA
11 3 (0.40%) SAS Enterprise Guide
11 3 (0.40%) SQL Server Reporting Services
Development Applications
1 35 (4.62%) JIRA
2 9 (1.19%) Jenkins
3 7 (0.92%) ERwin
3 7 (0.92%) SQL Server Management Studio (SSMS)
3 7 (0.92%) Visual Studio Code
4 5 (0.66%) CircleCI
4 5 (0.66%) Git
5 4 (0.53%) GitLab
5 4 (0.53%) Selenium
6 3 (0.40%) Team Foundation Server
7 2 (0.26%) Deequ
7 2 (0.26%) gulp
7 2 (0.26%) JUnit
7 2 (0.26%) NUnit
7 2 (0.26%) Oracle Forms
7 2 (0.26%) REST Assured
7 2 (0.26%) TestNG
7 2 (0.26%) Visual Studio
7 2 (0.26%) webpack
8 1 (0.13%) Ant
General
1 249 (32.89%) Social Skills
2 148 (19.55%) Finance
3 141 (18.63%) Marketing
4 60 (7.93%) Retail
5 49 (6.47%) Analytical Skills
6 39 (5.15%) Public Sector
7 30 (3.96%) Billing
8 25 (3.30%) Telecoms
9 23 (3.04%) Local Government
10 22 (2.91%) Banking
11 17 (2.25%) Manufacturing
12 16 (2.11%) Legal
13 14 (1.85%) Back Office
14 12 (1.59%) Influencing Skills
15 10 (1.32%) Law
15 10 (1.32%) Pharmaceutical
16 9 (1.19%) Presentation Skills
17 8 (1.06%) Organisational Skills
18 7 (0.92%) Inclusion and Diversity
19 6 (0.79%) Documentation Skills
Job Titles
1 143 (18.89%) Analyst
2 108 (14.27%) Architect
3 98 (12.95%) Developer
4 77 (10.17%) Business Analyst
5 76 (10.04%) Project Manager
6 75 (9.91%) Consultant
6 75 (9.91%) Senior
7 55 (7.27%) Lead
8 48 (6.34%) Solutions Architect
9 31 (4.10%) Dynamics 365 Consultant
10 28 (3.70%) CRM Consultant
11 26 (3.43%) CRM Manager
12 22 (2.91%) Data Analyst
12 22 (2.91%) Functional Consultant
13 21 (2.77%) Microsoft Developer
14 20 (2.64%) CRM Analyst
15 19 (2.51%) Dynamics 365 Architect
16 18 (2.38%) Salesforce Developer
16 18 (2.38%) Technical Architect
17 17 (2.25%) Senior Analyst
Libraries, Frameworks & Software Standards
1 45 (5.94%) .NET
2 23 (3.04%) HTML
3 21 (2.77%) Lightning Web Components
4 20 (2.64%) JSON
5 19 (2.51%) CSS
6 17 (2.25%) Node.js
7 16 (2.11%) REST
8 15 (1.98%) Middleware
8 15 (1.98%) Web Services
9 14 (1.85%) .NET Framework
10 13 (1.72%) React
10 13 (1.72%) XML
11 9 (1.19%) RESTful
12 8 (1.06%) Microsoft Graph
12 8 (1.06%) React Native
13 7 (0.92%) SOAP
14 6 (0.79%) jQuery
14 6 (0.79%) OAuth
15 5 (0.66%) Microsoft Enterprise Library
15 5 (0.66%) WCF
Miscellaneous
1 52 (6.87%) Management Information System
2 45 (5.94%) Product Ownership
3 38 (5.02%) Cyber Defence
4 37 (4.89%) Cyber Kill Chain
5 36 (4.76%) Cyber Threat
6 27 (3.57%) Legacy Systems
7 20 (2.64%) Marketing Technology
8 10 (1.32%) Enterprise Software
8 10 (1.32%) IVR
8 10 (1.32%) Social Media
8 10 (1.32%) Virtual Team
9 9 (1.19%) Data Protection Act
10 8 (1.06%) Onboarding
11 7 (0.92%) Digital Signage
11 7 (0.92%) EPoS
12 6 (0.79%) Security Operations Centre
13 5 (0.66%) Data Structures
13 5 (0.66%) Public Cloud
13 5 (0.66%) Self-Motivation
13 5 (0.66%) Taxonomies
Operating Systems
1 11 (1.45%) Windows
2 7 (0.92%) Apple iOS
2 7 (0.92%) Windows 10
2 7 (0.92%) Windows 7
3 2 (0.26%) Windows Server
4 1 (0.13%) Linux
4 1 (0.13%) Mac OS
4 1 (0.13%) Unix
Processes & Methodologies
1 196 (25.89%) Agile
2 106 (14.00%) Migration
3 94 (12.42%) DevOps
4 86 (11.36%) Customer Service
5 83 (10.96%) Business Intelligence
6 82 (10.83%) Stakeholder Management
7 81 (10.70%) ERP
8 80 (10.57%) Problem-Solving
9 74 (9.78%) Analytics
10 65 (8.59%) Data Modelling
11 64 (8.45%) Data Migration
12 61 (8.06%) Project Management
12 61 (8.06%) Scrum
13 56 (7.40%) Case Management
14 54 (7.13%) Use Case
15 52 (6.87%) Roadmaps
16 51 (6.74%) Customer Experience
17 49 (6.47%) E-Commerce
18 47 (6.21%) Incident Management
18 47 (6.21%) User Acceptance Testing
Programming Languages
1 88 (11.62%) SQL
2 53 (7.00%) JavaScript
3 36 (4.76%) C#
4 21 (2.77%) Python
5 20 (2.64%) Apex Code
6 15 (1.98%) Java
6 15 (1.98%) TypeScript
7 9 (1.19%) PL/SQL
8 7 (0.92%) SOQL
9 4 (0.53%) T-SQL
10 3 (0.40%) R
11 2 (0.26%) Go
11 2 (0.26%) Scala
12 1 (0.13%) C++
12 1 (0.13%) Data Analysis Expressions
12 1 (0.13%) F#
12 1 (0.13%) Kotlin
12 1 (0.13%) PHP
12 1 (0.13%) PowerShell
12 1 (0.13%) VBA
Qualifications
1 63 (8.32%) Degree
2 58 (7.66%) Security Cleared
3 31 (4.10%) DV Cleared
4 18 (2.38%) SC Cleared
5 14 (1.85%) Master's Degree
6 8 (1.06%) Azure Certification
7 7 (0.92%) Microsoft Certification
8 6 (0.79%) BPSS Clearance
8 6 (0.79%) PMP
9 5 (0.66%) AWS Certification
9 5 (0.66%) PMI Certification
10 4 (0.53%) AWS Certified Solutions Architect
10 4 (0.53%) Computer Science Degree
11 3 (0.40%) BC Cleared
11 3 (0.40%) ISTQB
12 2 (0.26%) CBAP
12 2 (0.26%) PRINCE2 Certification
12 2 (0.26%) PRINCE2 Practitioner
12 2 (0.26%) Tableau Certification
13 1 (0.13%) TOGAF Certification
Quality Assurance & Compliance
1 52 (6.87%) Data Quality
2 39 (5.15%) NIST
3 37 (4.89%) NIST 800
4 36 (4.76%) GDPR
5 34 (4.49%) QA
6 14 (1.85%) SLA
7 12 (1.59%) PCI DSS
8 7 (0.92%) Accessibility
9 5 (0.66%) PMO
10 4 (0.53%) HIPAA
10 4 (0.53%) SOC 2
11 3 (0.40%) ISO 20022
12 2 (0.26%) Actionable Recommendations
13 1 (0.13%) DICOM
13 1 (0.13%) GxP
13 1 (0.13%) HL7
13 1 (0.13%) ISO/IEC 27001
13 1 (0.13%) P3O
System Software
1 14 (1.85%) Active Directory
2 1 (0.13%) Docker
Systems Management
1 3 (0.40%) Single Sign-On
2 2 (0.26%) Active Directory Federation Services
2 2 (0.26%) Terraform
3 1 (0.13%) Amdocs OSS
3 1 (0.13%) Kibana
3 1 (0.13%) Kubernetes
3 1 (0.13%) logstash
3 1 (0.13%) Systems Management Server (SMS)
Vendors
1 216 (28.53%) Microsoft
2 134 (17.70%) Salesforce
3 59 (7.79%) SAP
4 30 (3.96%) Oracle
5 15 (1.98%) Adobe
6 14 (1.85%) Google
7 13 (1.72%) Salesforce Marketing Cloud
8 10 (1.32%) Cisco
8 10 (1.32%) Pardot
9 9 (1.19%) MuleSoft
10 8 (1.06%) Avaloq
10 8 (1.06%) HubSpot
10 8 (1.06%) Informatica
11 7 (0.92%) Siebel
12 6 (0.79%) Marketo
13 5 (0.66%) Avaya
13 5 (0.66%) Genesys
13 5 (0.66%) IFS
13 5 (0.66%) Sage
14 4 (0.53%) Databricks