CTI Contracts in England

Computer Telephony Integration (CTI)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 519 640 773
Rank change year-on-year +121 +133 -
Contract jobs citing CTI 12 6 4
As % of all contract jobs advertised in England 0.033% 0.012% 0.006%
As % of the Communications & Networking category 0.25% 0.10% 0.050%
Number of daily rates quoted 6 4 2
10th Percentile £594 - £726
25th Percentile £613 - £728
Median daily rate (50th Percentile) £625 £400 £763
Median % change year-on-year +56.25% -47.54% -
75th Percentile £666 £447 £803
90th Percentile £713 £531 £809
UK median daily rate £682 £400 £763
% change year-on-year +70.50% -47.54% +79.41%

All Communications and Computer Networking Skills
England

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

Contract vacancies with a requirement for communications or computer networking skills 4,801 5,940 7,949
As % of all contract IT jobs advertised in England 13.19% 12.26% 11.19%
Number of daily rates quoted 2,889 3,881 5,242
10th Percentile £210 £231 £225
25th Percentile £350 £388 £381
Median daily rate (50th Percentile) £495 £525 £500
Median % change year-on-year -5.71% +5.00% +13.64%
75th Percentile £600 £650 £615
90th Percentile £700 £738 £700
UK median daily rate £490 £518 £500
% change year-on-year -5.31% +3.50% +11.11%
Number of hourly rates quoted 388 421 321
10th Percentile £13.50 £9.80 £15.25
25th Percentile £16.30 £10.63 £16.25
Median hourly rate £40.00 £18.00 £23.91
Median % change year-on-year +122.22% -24.72% +1.74%
75th Percentile £63.75 £58.75 £48.45
90th Percentile £70.20 £74.50 £63.25
UK median hourly rate £40.00 £18.50 £26.75
% change year-on-year +116.22% -30.84% +7.00%

CTI
Job Vacancy Trend in England

Job postings citing CTI as a proportion of all IT jobs advertised in England.

Job vacancy trend for CTI in England

CTI
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing CTI in England.

Daily rate trend for CTI in England

CTI
Daily Rate Histogram in England

Daily rate distribution for jobs citing CTI in England over the 6 months to 20 May 2024.

Daily rate histogram for CTI in England

CTI
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing CTI in England.

Hourly rate trend for CTI in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +105 6 £625 +56.25% 2
South East +22 2 - -
CTI
UK

CTI
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (33.33%) Chatbot
Cloud Services
1 6 (50.00%) GCP
2 5 (41.67%) AWS
2 5 (41.67%) Azure
2 5 (41.67%) Cloud Computing
2 5 (41.67%) Twilio
3 2 (16.67%) Microsoft 365
Communications & Networking
1 7 (58.33%) VoIP
2 3 (25.00%) H.323
General
1 4 (33.33%) Finance
1 4 (33.33%) Retail
1 4 (33.33%) Telecoms
2 3 (25.00%) Police
3 2 (16.67%) Analytical Skills
3 2 (16.67%) Social Skills
Job Titles
1 6 (50.00%) Architect
1 6 (50.00%) Solutions Architect
2 2 (16.67%) Microsoft 365 Manager
2 2 (16.67%) Microsoft 365 Project Manager
2 2 (16.67%) Project Manager
3 1 (8.33%) Avaya Specialist
Libraries, Frameworks & Software Standards
1 5 (41.67%) Middleware
1 5 (41.67%) Web Services
Miscellaneous
1 7 (58.33%) IVR
2 3 (25.00%) Management Information System
Processes & Methodologies
1 9 (75.00%) Stakeholder Management
2 7 (58.33%) Customer Experience
3 6 (50.00%) Capacity Planning
3 6 (50.00%) Computer Science
3 6 (50.00%) Knowledge Transfer
3 6 (50.00%) Performance Optimisation
4 5 (41.67%) CRM
5 4 (33.33%) Agile
5 4 (33.33%) Analytics
5 4 (33.33%) Artificial Intelligence
5 4 (33.33%) Conversational UI
5 4 (33.33%) Data Privacy
5 4 (33.33%) DevOps
5 4 (33.33%) Load Balancing
5 4 (33.33%) Performance Testing
5 4 (33.33%) Roadmaps
5 4 (33.33%) WFM
6 3 (25.00%) Migration
6 3 (25.00%) Runbook
6 3 (25.00%) User Acceptance Testing
Qualifications
1 6 (50.00%) Computer Science Degree
1 6 (50.00%) Degree
1 6 (50.00%) Master's Degree
2 4 (33.33%) AWS Certification
2 4 (33.33%) AWS Certified Solutions Architect
2 4 (33.33%) Azure Certification
2 4 (33.33%) Microsoft Certification
3 3 (25.00%) SC Cleared
3 3 (25.00%) Security Cleared
Quality Assurance & Compliance
1 6 (50.00%) PCI DSS
2 4 (33.33%) GDPR
2 4 (33.33%) HIPAA
2 4 (33.33%) SOC 2
Vendors
1 8 (66.67%) Avaya
1 8 (66.67%) Cisco
2 7 (58.33%) Genesys
3 6 (50.00%) Microsoft
4 5 (41.67%) Google