Customer Analyst Contracts in England

Customer Analyst
UK > England

The median Customer Analyst daily rate in England is £488 according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 489 606 715
Rank change year-on-year +117 +109 -108
Contract jobs requiring a Customer Analyst 42 40 62
As % of all contract jobs advertised in England 0.12% 0.083% 0.087%
As % of the Job Titles category 0.12% 0.087% 0.091%
Number of daily rates quoted 11 13 11
10th Percentile £125 £122 £375
25th Percentile £463 £165 £413
Median daily rate (50th Percentile) £488 £360 £500
Median % change year-on-year +35.42% -28.00% +36.99%
75th Percentile £506 £410 £510
90th Percentile £538 £477 £538
UK median daily rate £490 £360 £425
% change year-on-year +36.11% -15.29% +16.44%
Number of hourly rates quoted 31 23 39
10th Percentile - - £10.77
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £13.66 £13.50
Median % change year-on-year +3.66% +1.19% +17.39%
75th Percentile £14.84 £13.91 £13.91
90th Percentile £15.12 - -
UK median hourly rate £14.16 £13.66 £13.50
% change year-on-year +3.66% +1.19% +17.39%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,767 45,838 67,777
% of contract IT jobs with a recognized job title 92.77% 94.60% 95.45%
Number of daily rates quoted 22,422 32,556 48,342
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.14%
75th Percentile £644 £663 £644
90th Percentile £750 £760 £744
UK median daily rate £525 £543 £525
% change year-on-year -3.23% +3.33% +8.47%
Number of hourly rates quoted 2,441 1,340 1,860
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £20.00 £15.63
Median hourly rate £37.18 £44.77 £23.00
Median % change year-on-year -16.94% +94.63% +5.80%
75th Percentile £61.30 £65.00 £49.25
90th Percentile £73.75 £77.05 £64.78
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Customer Analyst in England.

Daily rate trend for Customer Analyst in England

Customer Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Customer Analyst in England over the 6 months to 20 May 2024.

Daily rate histogram for Customer Analyst in England

Customer Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Customer Analyst in England.

Hourly rate trend for Customer Analyst in England

Customer Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +19 30 - - 1
London +97 6 £504 +39.93% 7
South East +23 4 £481 +2.94% 6
North of England +29 1 £130 - 1
Yorkshire +19 1 £130 -
Midlands +16 1 - - 1
East Midlands +15 1 - - 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Customer Analyst in the job title.

1 34 (80.95%) Customer Service
2 30 (71.43%) Problem-Solving
3 25 (59.52%) Service Delivery
3 25 (59.52%) Incident Management
3 25 (59.52%) Mathematics
4 16 (38.10%) Social Skills
5 13 (30.95%) Microsoft PowerPoint
5 13 (30.95%) Microsoft
5 13 (30.95%) Microsoft Excel
6 12 (28.57%) ITIL
6 12 (28.57%) MCP
6 12 (28.57%) Problem Management
7 6 (14.29%) Analytics
7 6 (14.29%) SQL
7 6 (14.29%) Customer Experience
8 3 (7.14%) GAP Analysis
8 3 (7.14%) Business Intelligence
8 3 (7.14%) User Acceptance Testing
8 3 (7.14%) Actionable Insight
8 3 (7.14%) Analytical Skills
8 3 (7.14%) Power BI
8 3 (7.14%) Data Science
8 3 (7.14%) Power Platform
9 2 (4.76%) Storytelling
9 2 (4.76%) Product Backlog
9 2 (4.76%) Requirements Gathering
9 2 (4.76%) Decision-Making
9 2 (4.76%) Data-Driven Decision Making
9 2 (4.76%) Epics
9 2 (4.76%) Root Cause Analysis

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) Confluence
Applications
1 13 (30.95%) Microsoft Excel
1 13 (30.95%) Microsoft PowerPoint
2 1 (2.38%) MS Visio
Cloud Services
1 3 (7.14%) Power Platform
Database & Business Intelligence
1 3 (7.14%) Power BI
2 2 (4.76%) Data Warehouse
2 2 (4.76%) Relational Database
Development Applications
1 2 (4.76%) JIRA
General
1 16 (38.10%) Social Skills
2 3 (7.14%) Analytical Skills
3 2 (4.76%) Finance
4 1 (2.38%) Advertising
4 1 (2.38%) Marketing
4 1 (2.38%) Retail
Miscellaneous
1 2 (4.76%) Analytical Mindset
Processes & Methodologies
1 34 (80.95%) Customer Service
2 30 (71.43%) Problem-Solving
3 25 (59.52%) Incident Management
3 25 (59.52%) Mathematics
3 25 (59.52%) Service Delivery
4 12 (28.57%) ITIL
4 12 (28.57%) Problem Management
5 6 (14.29%) Analytics
5 6 (14.29%) Customer Experience
6 3 (7.14%) Actionable Insight
6 3 (7.14%) Business Intelligence
6 3 (7.14%) Data Science
6 3 (7.14%) GAP Analysis
6 3 (7.14%) User Acceptance Testing
7 2 (4.76%) Agile
7 2 (4.76%) Change Management
7 2 (4.76%) Collaborative Working
7 2 (4.76%) CRM
7 2 (4.76%) Data Modelling
7 2 (4.76%) Root Cause Analysis
Programming Languages
1 6 (14.29%) SQL
2 1 (2.38%) Python
Qualifications
1 12 (28.57%) MCP
2 1 (2.38%) Degree
Vendors
1 13 (30.95%) Microsoft