Desktop Support Contracts in England

Desktop Support
UK > England

The median Desktop Support daily rate in England is £200 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 295 286 325
Rank change year-on-year -9 +39 +110
Contract jobs requiring a Desktop Support 281 445 581
As % of all contract jobs advertised in England 0.76% 0.91% 0.83%
As % of the Job Titles category 0.82% 0.96% 0.87%
Number of daily rates quoted 210 312 402
10th Percentile £125 £140 £130
25th Percentile £150 £171 £148
Median daily rate (50th Percentile) £200 £203 £190
Median % change year-on-year -1.64% +7.02% +10.14%
75th Percentile £225 £250 £237
90th Percentile £300 £300 £265
UK median daily rate £200 £203 £188
% change year-on-year -1.64% +8.45% +10.62%
Number of hourly rates quoted 28 41 62
10th Percentile £16.78 £16.25 £15.09
25th Percentile £19.53 £18.13 £16.25
Median hourly rate £21.00 £23.50 £19.00
Median % change year-on-year -10.64% +23.68% +8.57%
75th Percentile £29.06 £25.71 £23.40
90th Percentile £30.63 £28.75 £27.48
UK median hourly rate £21.00 £23.50 £19.00
% change year-on-year -10.64% +23.68% +12.69%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,080 46,338 66,904
% of contract IT jobs with a recognized job title 92.71% 94.61% 95.49%
Number of daily rates quoted 22,599 32,894 47,614
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £740
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,444 1,371 1,856
10th Percentile £12.87 £14.30 £12.50
25th Percentile £16.30 £19.96 £15.50
Median hourly rate £37.50 £45.00 £23.00
Median % change year-on-year -16.67% +95.65% +4.55%
75th Percentile £61.30 £65.30 £48.75
90th Percentile £73.75 £77.00 £64.88
UK median hourly rate £37.34 £45.00 £23.91
% change year-on-year -17.02% +88.21% +6.27%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support in England.

Daily rate trend for Desktop Support in England

Desktop Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support in England over the 6 months to 10 May 2024.

Daily rate histogram for Desktop Support in England

Desktop Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support in England.

Hourly rate trend for Desktop Support in England

Desktop Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support in England over the 6 months to 10 May 2024.

Hourly rate histogram for Desktop Support in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +60 140 £200 -6.43% 27
South East -4 57 £205 - 6
South West -12 30 £190 -5.00% 11
North of England +19 27 £160 -24.71% 3
North West +24 16 £140 -34.12% 1
Midlands +3 14 £178 -3.40% 5
East of England -11 13 £175 -7.89% 6
West Midlands +4 9 £190 +10.14% 2
North East +15 6 £190 -5.59% 2
East Midlands +13 5 £122 -39.38% 3
Yorkshire +4 5 £195 -11.36%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 May 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support in the job title.

1 212 (75.44%) Windows
2 113 (40.21%) Microsoft
3 106 (37.72%) Social Skills
4 104 (37.01%) Microsoft 365
5 102 (36.30%) Windows 10
6 93 (33.10%) Active Directory
7 78 (27.76%) Customer Service
8 70 (24.91%) Microsoft Office
9 67 (23.84%) SCCM
10 55 (19.57%) Problem-Solving
11 54 (19.22%) ITIL
12 51 (18.15%) Security Cleared
13 43 (15.30%) Windows 7
14 39 (13.88%) Finance
15 31 (11.03%) Azure
16 29 (10.32%) Organisational Skills
16 29 (10.32%) Asset Management
16 29 (10.32%) Microsoft Exchange
16 29 (10.32%) VPN
17 28 (9.96%) ServiceNow
18 25 (8.90%) SC Cleared
19 24 (8.54%) HP
19 24 (8.54%) Public Sector
20 22 (7.83%) Driving Licence
20 22 (7.83%) Degree
20 22 (7.83%) Microsoft Intune
21 21 (7.47%) Telecoms
21 21 (7.47%) Manufacturing
21 21 (7.47%) Apple
22 20 (7.12%) DV Cleared

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (10.32%) Microsoft Exchange
2 10 (3.56%) SharePoint
3 9 (3.20%) Blackberry Enterprise Server
4 4 (1.42%) CMS
4 4 (1.42%) Skype for Business
5 1 (0.36%) Exchange Server 2007
5 1 (0.36%) Exchange Server 2013
5 1 (0.36%) IIS
Applications
1 70 (24.91%) Microsoft Office
2 7 (2.49%) Microsoft Excel
3 5 (1.78%) Microsoft PowerPoint
4 1 (0.36%) MS Visio
Business Applications
1 2 (0.71%) Shopify
Cloud Services
1 104 (37.01%) Microsoft 365
2 31 (11.03%) Azure
3 10 (3.56%) Entra ID
4 6 (2.14%) OneDrive
5 2 (0.71%) BigCommerce
6 1 (0.36%) Amazon EC2
6 1 (0.36%) AWS
6 1 (0.36%) Azure Stack
6 1 (0.36%) Google Sheets
6 1 (0.36%) SaaS
6 1 (0.36%) Slack
6 1 (0.36%) WhatsApp
Communications & Networking
1 29 (10.32%) VPN
2 16 (5.69%) LAN
3 12 (4.27%) Wi-Fi
3 12 (4.27%) Wireless
4 11 (3.91%) WAN
5 10 (3.56%) Firewall
5 10 (3.56%) Internet
6 7 (2.49%) DNS
7 4 (1.42%) Skype
7 4 (1.42%) WebEx
8 3 (1.07%) Cisco IOS
8 3 (1.07%) DHCP
8 3 (1.07%) VLAN
9 2 (0.71%) FTP
10 1 (0.36%) Network Security
10 1 (0.36%) Remote Desktop
10 1 (0.36%) SAN
10 1 (0.36%) Structured Cabling
10 1 (0.36%) VoIP
10 1 (0.36%) WLAN
Database & Business Intelligence
1 5 (1.78%) SQL Server
Development Applications
1 4 (1.42%) JIRA
2 1 (0.36%) Hudson
General
1 106 (37.72%) Social Skills
2 39 (13.88%) Finance
3 29 (10.32%) Organisational Skills
4 24 (8.54%) Public Sector
5 21 (7.47%) Manufacturing
5 21 (7.47%) Telecoms
6 20 (7.12%) Presentation Skills
7 19 (6.76%) Marketing
8 18 (6.41%) Banking
9 17 (6.05%) Electronics
10 10 (3.56%) Analytical Skills
11 8 (2.85%) Legal
12 6 (2.14%) Retail
13 5 (1.78%) Investment Banking
14 4 (1.42%) Inclusion and Diversity
14 4 (1.42%) Mandarin Language
14 4 (1.42%) Pharmaceutical
15 3 (1.07%) Aviation
16 2 (0.71%) Front Office
16 2 (0.71%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (1.78%) XMPP
2 2 (0.71%) VML
3 1 (0.36%) X-Windows
Miscellaneous
1 22 (7.83%) Driving Licence
2 16 (5.69%) NHS
3 15 (5.34%) Management Information System
3 15 (5.34%) Video Conferencing
4 14 (4.98%) Blackberry
4 14 (4.98%) iPhone
5 10 (3.56%) Onboarding
6 8 (2.85%) iPad
6 8 (2.85%) Smartphone
7 6 (2.14%) Data Centre
7 6 (2.14%) Self-Motivation
8 5 (1.78%) CMDB
9 4 (1.42%) Data Protection Act
9 4 (1.42%) EPoS
9 4 (1.42%) Wiki
10 2 (0.71%) BYOD
11 1 (0.36%) Analytical Mindset
11 1 (0.36%) Handset
11 1 (0.36%) Renewable Energy
11 1 (0.36%) Smartcard
Operating Systems
1 212 (75.44%) Windows
2 102 (36.30%) Windows 10
3 43 (15.30%) Windows 7
4 18 (6.41%) Mac OS
4 18 (6.41%) Windows Server
5 17 (6.05%) Android
6 11 (3.91%) Apple iOS
7 9 (3.20%) Mac OS X
7 9 (3.20%) Windows 8
8 4 (1.42%) Windows Server 2012
8 4 (1.42%) Windows Vista
9 1 (0.36%) Windows XP
Processes & Methodologies
1 78 (27.76%) Customer Service
2 55 (19.57%) Problem-Solving
3 54 (19.22%) ITIL
4 29 (10.32%) Asset Management
5 18 (6.41%) Hardware Maintenance
6 17 (6.05%) Business Intelligence
6 17 (6.05%) Digital Marketing
6 17 (6.05%) Programme Management
7 16 (5.69%) Break/Fix
8 14 (4.98%) ITSM
9 13 (4.63%) Customer Requirements
9 13 (4.63%) Service Delivery
9 13 (4.63%) Time Management
10 12 (4.27%) Customer Experience
10 12 (4.27%) Inventory Management
11 11 (3.91%) Decision-Making
12 9 (3.20%) Information Security
12 9 (3.20%) Mobile Device Management
12 9 (3.20%) Patch Management
13 8 (2.85%) Service Management
Programming Languages
1 11 (3.91%) PowerShell
2 3 (1.07%) Python
Qualifications
1 51 (18.15%) Security Cleared
2 25 (8.90%) SC Cleared
3 22 (7.83%) Degree
4 20 (7.12%) DV Cleared
5 10 (3.56%) Microsoft Certification
6 6 (2.14%) BPSS Clearance
6 6 (2.14%) ITIL Certification
7 3 (1.07%) A+ Certification
8 2 (0.71%) MCP
9 1 (0.36%) CISM
9 1 (0.36%) CISSP
9 1 (0.36%) Computer Science Degree
9 1 (0.36%) DBS Check
9 1 (0.36%) IBM Certification
9 1 (0.36%) ITIL Foundation Certificate
9 1 (0.36%) MCDST
Quality Assurance & Compliance
1 18 (6.41%) SLA
2 5 (1.78%) ISO/IEC 27001
3 3 (1.07%) Accessibility
4 1 (0.36%) QA
System Software
1 93 (33.10%) Active Directory
2 7 (2.49%) Firmware
3 6 (2.14%) Hyper-V
4 4 (1.42%) Virtual Servers
4 4 (1.42%) VMware Infrastructure
5 3 (1.07%) Virtual Machines
Systems Management
1 67 (23.84%) SCCM
2 22 (7.83%) Microsoft Intune
3 5 (1.78%) Jamf Pro
3 5 (1.78%) WSUS
4 3 (1.07%) AirWatch
4 3 (1.07%) AppManager
5 2 (0.71%) Systems Management Server (SMS)
Vendors
1 113 (40.21%) Microsoft
2 28 (9.96%) ServiceNow
3 24 (8.54%) HP
4 21 (7.47%) Apple
5 19 (6.76%) SAP
6 16 (5.69%) Citrix
7 11 (3.91%) Cisco
8 10 (3.56%) Bloomberg
9 9 (3.20%) Adobe
9 9 (3.20%) Ivanti
10 8 (2.85%) Dell
11 6 (2.14%) Reuters
12 4 (1.42%) Becrypt
12 4 (1.42%) TOWER Software
12 4 (1.42%) Veeam
12 4 (1.42%) VMware
13 3 (1.07%) McAfee
14 2 (0.71%) CheckPoint
14 2 (0.71%) Remedy
14 2 (0.71%) Sophos