Incident Management Contracts in England

Incident Management
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 148 138 204
Rank change year-on-year -10 +66 +46
Contract jobs citing Incident Management 602 952 1,021
As % of all contract jobs advertised in England 1.64% 1.94% 1.46%
As % of the Processes & Methodologies category 1.89% 2.16% 1.60%
Number of daily rates quoted 318 617 611
10th Percentile £199 £258 £193
25th Percentile £316 £363 £313
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £600 £638 £575
90th Percentile £763 £700 £650
UK median daily rate £503 £500 £475
% change year-on-year +0.60% +5.26% +5.56%
Number of hourly rates quoted 134 114 158
10th Percentile £14.16 £13.33 -
25th Percentile £14.41 £13.41 £13.25
Median hourly rate £16.23 £19.81 £15.50
Median % change year-on-year -18.07% +27.81% -3.13%
75th Percentile £21.46 £26.82 £22.00
90th Percentile £35.12 £47.00 £26.23
UK median hourly rate £16.23 £19.81 £15.50
% change year-on-year -18.07% +27.81% -3.13%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,794 44,158 63,636
As % of all contract IT jobs advertised in England 86.49% 90.16% 90.83%
Number of daily rates quoted 20,826 30,977 45,197
10th Percentile £300 £325 £331
25th Percentile £413 £445 £426
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £650 £675 £650
90th Percentile £750 £766 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,249 1,562 1,739
10th Percentile £12.91 £10.64 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £37.18 £37.50 £25.00
Median % change year-on-year -0.85% +50.00% +6.38%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.50 £36.25 £25.68
% change year-on-year +0.69% +41.16% +4.82%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 10 May 2024.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 10 May 2024.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -29 201 £500 -9.09% 97
South East -5 97 £488 -2.50% 51
East of England -3 95 £301 -8.71% 39
South West +57 78 £520 +15.56% 29
North of England -37 78 £550 +10.00% 61
West Midlands +30 63 £438 -23.91% 36
Midlands +25 63 £438 -12.50% 52
Yorkshire +4 42 £582 +23.83% 24
North West -53 36 £525 +2.94% 28
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (1.99%) Microsoft Exchange
2 8 (1.33%) Apache
2 8 (1.33%) Confluence
2 8 (1.33%) nginx
3 6 (1.00%) JBoss
3 6 (1.00%) SharePoint
3 6 (1.00%) Tomcat
4 1 (0.17%) Blackberry Enterprise Server
4 1 (0.17%) Oracle Application Server
4 1 (0.17%) Oracle Spatial
4 1 (0.17%) WebLogic
Applications
1 47 (7.81%) Microsoft Excel
2 44 (7.31%) Microsoft PowerPoint
3 24 (3.99%) Microsoft Office
4 1 (0.17%) MS Visio
Business Applications
1 6 (1.00%) Temenos T24
2 4 (0.66%) Remedy ITSM
2 4 (0.66%) Salesforce CRM
2 4 (0.66%) SAP S/4HANA
3 2 (0.33%) Fidessa
3 2 (0.33%) Remedy AR System
3 2 (0.33%) SAP Retail
4 1 (0.17%) SAP EWM
4 1 (0.17%) SAP SD
4 1 (0.17%) Unit4 Business World
Cloud Services
1 74 (12.29%) Azure
2 72 (11.96%) Microsoft 365
3 25 (4.15%) AWS
4 19 (3.16%) Azure DevOps
5 14 (2.33%) Serverless
6 10 (1.66%) Azure Functions
6 10 (1.66%) Azure Monitor
7 9 (1.50%) Power Platform
8 7 (1.16%) Cloud Computing
8 7 (1.16%) GitHub
9 6 (1.00%) Amazon CloudWatch
9 6 (1.00%) Azure Sentinel
10 5 (0.83%) Azure Data Factory
10 5 (0.83%) Azure Logic Apps
10 5 (0.83%) SaaS
11 4 (0.66%) AWS CloudFormation
11 4 (0.66%) AWS Lambda
11 4 (0.66%) Dynamics 365
11 4 (0.66%) Entra ID
11 4 (0.66%) Mimecast
Communications & Networking
1 43 (7.14%) Wi-Fi
2 37 (6.15%) Firewall
3 25 (4.15%) WAN
4 22 (3.65%) Network Security
5 20 (3.32%) VPN
6 19 (3.16%) DNS
7 14 (2.33%) SAN
7 14 (2.33%) Wireless
8 12 (1.99%) LAN
8 12 (1.99%) MPLS
9 11 (1.83%) BGP
9 11 (1.83%) DHCP
10 10 (1.66%) Cisco ASA
11 9 (1.50%) IPsec
12 8 (1.33%) DWDM
12 8 (1.33%) SD-WAN
13 7 (1.16%) VoIP
14 6 (1.00%) Cisco ISE
15 5 (0.83%) IP Telephony
15 5 (0.83%) SSL
Database & Business Intelligence
1 19 (3.16%) Relational Database
2 18 (2.99%) SQL Server
3 11 (1.83%) RDBMS
4 7 (1.16%) Elasticsearch
4 7 (1.16%) Power BI
5 6 (1.00%) DB2
5 6 (1.00%) Sybase ASE
6 5 (0.83%) Azure SQL Database
6 5 (0.83%) PostgreSQL
7 4 (0.66%) DynamoDB
8 3 (0.50%) NoSQL
8 3 (0.50%) SAP HANA
8 3 (0.50%) SQL Server Integration Services
9 2 (0.33%) MySQL
9 2 (0.33%) Tableau
10 1 (0.17%) Apache Hive
10 1 (0.17%) Data Mining
10 1 (0.17%) Oracle Database 12c
10 1 (0.17%) Oracle Reports
10 1 (0.17%) Spatial Data
Development Applications
1 19 (3.16%) JIRA
2 6 (1.00%) Git
3 5 (0.83%) Jenkins
4 4 (0.66%) Artifactory
4 4 (0.66%) CircleCI
5 3 (0.50%) Selenium
5 3 (0.50%) Sonatype Nexus
5 3 (0.50%) Visual Studio
6 2 (0.33%) Bitbucket
6 2 (0.33%) Cypress.io
6 2 (0.33%) JMeter
6 2 (0.33%) Octopus Deploy
6 2 (0.33%) SpecFlow
6 2 (0.33%) TeamCity
7 1 (0.17%) FitNesse
7 1 (0.17%) GoCD
7 1 (0.17%) HP UFT
7 1 (0.17%) IDA Disassembler
7 1 (0.17%) JUnit
7 1 (0.17%) Oracle Forms
General
1 204 (33.89%) Social Skills
2 91 (15.12%) Finance
3 73 (12.13%) Analytical Skills
4 45 (7.48%) Public Sector
5 41 (6.81%) Retail
6 34 (5.65%) Telecoms
7 23 (3.82%) Banking
8 22 (3.65%) Legal
9 13 (2.16%) Financial Institution
9 13 (2.16%) Investment Banking
10 9 (1.50%) German Language
11 6 (1.00%) Front Office
11 6 (1.00%) Influencing Skills
12 5 (0.83%) Presentation Skills
13 4 (0.66%) Automotive
13 4 (0.66%) Documentation Skills
14 3 (0.50%) Hungarian Language
14 3 (0.50%) Law
14 3 (0.50%) Manufacturing
14 3 (0.50%) Military
Job Titles
1 206 (34.22%) Analyst
2 118 (19.60%) Service Analyst
3 103 (17.11%) Service Desk Analyst
4 42 (6.98%) Senior
5 36 (5.98%) Incident Manager
6 31 (5.15%) Consultant
7 26 (4.32%) Customer Analyst
7 26 (4.32%) Customer Service Analyst
8 25 (4.15%) Support Engineer
9 24 (3.99%) Applications Support
10 20 (3.32%) Lead
10 20 (3.32%) SOC Analyst
11 18 (2.99%) Support Analyst
12 17 (2.82%) Network Engineer
12 17 (2.82%) Service Manager
13 16 (2.66%) Cyber Defence Analyst
13 16 (2.66%) Developer
13 16 (2.66%) Problem Manager
14 15 (2.49%) 1st Line Service Desk Analyst
14 15 (2.49%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 13 (2.16%) .NET
1 13 (2.16%) FIX Protocol
2 7 (1.16%) Elastic Stack
2 7 (1.16%) Node.js
3 6 (1.00%) CSS
3 6 (1.00%) IBM Integration Bus
3 6 (1.00%) RESTful
4 5 (0.83%) AngularJS
4 5 (0.83%) Middleware
5 4 (0.66%) .NET Framework
5 4 (0.66%) JSON
5 4 (0.66%) XML
6 3 (0.50%) HTML
6 3 (0.50%) Kafka
6 3 (0.50%) LDAP
6 3 (0.50%) OAuth
6 3 (0.50%) OpenID
6 3 (0.50%) Regular Expression
6 3 (0.50%) REST
6 3 (0.50%) SOAP
Miscellaneous
1 75 (12.46%) Management Information System
2 66 (10.96%) Cyber Kill Chain
3 63 (10.47%) Cyber Threat
4 61 (10.13%) Cyber Defence
5 19 (3.16%) PKI
6 18 (2.99%) Analytical Mindset
7 16 (2.66%) Derivative
8 15 (2.49%) CMDB
9 12 (1.99%) Self-Motivation
10 11 (1.83%) Data Centre
10 11 (1.83%) Security Operations Centre
11 10 (1.66%) Distributed Systems
11 10 (1.66%) Onboarding
12 8 (1.33%) Hedge funds
13 7 (1.16%) Data Protection Act
13 7 (1.16%) Product Ownership
14 6 (1.00%) Linux Command Line
14 6 (1.00%) Operational Technology
14 6 (1.00%) Replication
15 5 (0.83%) Cloud Native
Operating Systems
1 81 (13.46%) Windows
2 69 (11.46%) Linux
3 35 (5.81%) Unix
4 19 (3.16%) Windows Server
5 17 (2.82%) Windows 10
6 10 (1.66%) Mac OS X
6 10 (1.66%) Windows 7
7 9 (1.50%) Red Hat Enterprise Linux
8 4 (0.66%) Windows Server 2019
9 3 (0.50%) Android
9 3 (0.50%) Apple iOS
9 3 (0.50%) Windows Server 2016
10 2 (0.33%) Mac OS
10 2 (0.33%) VMS
10 2 (0.33%) Windows Server 2012
10 2 (0.33%) zOS
11 1 (0.17%) Ubuntu
Processes & Methodologies
1 211 (35.05%) ITIL
2 164 (27.24%) Problem-Solving
3 153 (25.42%) Customer Service
4 115 (19.10%) Problem Management
5 101 (16.78%) Cybersecurity
6 91 (15.12%) Service Delivery
6 91 (15.12%) SIEM
7 89 (14.78%) Incident Response
8 84 (13.95%) Root Cause Analysis
8 84 (13.95%) Service Management
9 83 (13.79%) Change Management
10 74 (12.29%) Information Security
11 68 (11.30%) MITRE ATT&CK
12 63 (10.47%) Mathematics
13 61 (10.13%) Mentoring
14 59 (9.80%) ITSM
15 58 (9.63%) Protective Monitoring
16 57 (9.47%) Case Management
16 57 (9.47%) Risk Management
17 56 (9.30%) Agile
Programming Languages
1 42 (6.98%) PowerShell
2 39 (6.48%) Python
3 34 (5.65%) SQL
4 14 (2.33%) C#
5 11 (1.83%) JavaScript
6 10 (1.66%) Java
7 9 (1.50%) Shell Script
8 8 (1.33%) Perl
9 6 (1.00%) Bash
9 6 (1.00%) T-SQL
10 4 (0.66%) MATLAB
10 4 (0.66%) VB.NET
10 4 (0.66%) VBA
11 3 (0.50%) TypeScript
12 2 (0.33%) Korn
12 2 (0.33%) PHP
12 2 (0.33%) tcsh
13 1 (0.17%) ABAP
13 1 (0.17%) C
13 1 (0.17%) Groovy
Qualifications
1 168 (27.91%) Security Cleared
2 98 (16.28%) SC Cleared
3 66 (10.96%) DV Cleared
4 47 (7.81%) Degree
4 47 (7.81%) Microsoft Certification
5 42 (6.98%) A+ Certification
6 41 (6.81%) MCSA
7 27 (4.49%) Cisco Certification
8 25 (4.15%) MCP
9 21 (3.49%) ITIL Certification
10 18 (2.99%) CCNP
11 16 (2.66%) Computer Science Degree
12 15 (2.49%) CISSP
12 15 (2.49%) ITIL Foundation Certificate
13 12 (1.99%) CCNA
14 11 (1.83%) BPSS Clearance
15 9 (1.50%) CEH
16 7 (1.16%) CCSA
16 7 (1.16%) JNCIA
17 6 (1.00%) CCIE
Quality Assurance & Compliance
1 62 (10.30%) NIST
2 51 (8.47%) SLA
3 42 (6.98%) NIST 800
4 26 (4.32%) ISO/IEC 27001
5 14 (2.33%) GDPR
6 12 (1.99%) QA
7 11 (1.83%) HIPAA
8 10 (1.66%) California Consumer Privacy Act
9 4 (0.66%) Data Quality
10 3 (0.50%) NCSC
10 3 (0.50%) PCI DSS
11 2 (0.33%) Sarbanes-Oxley
12 1 (0.17%) COBIT
12 1 (0.17%) Cyber Essentials
12 1 (0.17%) Cyber Essentials PLUS
12 1 (0.17%) GRC
12 1 (0.17%) GxP
12 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.17%) JSP 440
12 1 (0.17%) RMADS
System Software
1 41 (6.81%) Active Directory
2 10 (1.66%) Virtual Desktop
3 5 (0.83%) Docker
4 4 (0.66%) Veritas Cluster Server
5 3 (0.50%) Firmware
5 3 (0.50%) VMware Infrastructure
6 2 (0.33%) NFS
7 1 (0.17%) Snort
7 1 (0.17%) Virtual Machines
7 1 (0.17%) VMware ESXi
Systems Management
1 18 (2.99%) ITRS Geneos
2 17 (2.82%) Ansible
3 12 (1.99%) Terraform
4 9 (1.50%) Grafana
4 9 (1.50%) SCCM
5 8 (1.33%) Microsoft Intune
5 8 (1.33%) Single Sign-On
6 7 (1.16%) Kibana
7 6 (1.00%) Kubernetes
7 6 (1.00%) logstash
8 5 (0.83%) SysTrack
9 3 (0.50%) SCOM
10 2 (0.33%) Computer Emergency Response Teams
10 2 (0.33%) Microsoft Clustering
10 2 (0.33%) Nessus
10 2 (0.33%) Progress Chef
10 2 (0.33%) Puppet
10 2 (0.33%) Rancher
10 2 (0.33%) systemd
10 2 (0.33%) ZABBIX
Vendors
1 178 (29.57%) Microsoft
2 99 (16.45%) ServiceNow
3 52 (8.64%) Citrix
4 39 (6.48%) Cisco
5 23 (3.82%) Juniper
6 22 (3.65%) SAP
7 21 (3.49%) Oracle
8 20 (3.32%) IBM
9 17 (2.82%) Splunk
10 16 (2.66%) CheckPoint
11 12 (1.99%) Dynatrace
11 12 (1.99%) HP
11 12 (1.99%) Palo Alto
12 9 (1.50%) Dell
12 9 (1.50%) F5
13 8 (1.33%) Sybase
14 7 (1.16%) Red Hat
15 6 (1.00%) Blue Coat
15 6 (1.00%) Sun
15 6 (1.00%) Temenos