Service Desk Engineer Contracts in England

Service Desk Engineer
UK > England

The median Service Desk Engineer daily rate in England is £213 according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 497 584 707
Rank change year-on-year +87 +123 -128
Contract jobs requiring a Service Desk Engineer 36 56 67
As % of all contract jobs advertised in England 0.099% 0.12% 0.095%
As % of the Job Titles category 0.11% 0.12% 0.100%
Number of daily rates quoted 24 38 52
10th Percentile £160 £140 £113
25th Percentile £180 £151 £129
Median daily rate (50th Percentile) £213 £180 £175
Median % change year-on-year +18.06% +2.86% +14.38%
75th Percentile £289 £231 £218
90th Percentile £634 £500 £275
UK median daily rate £200 £180 £175
% change year-on-year +11.11% +2.86% +13.64%
Number of hourly rates quoted 5 6 3
10th Percentile £17.53 - £17.40
25th Percentile - £15.50 £18.94
Median hourly rate £20.00 £17.00 £22.00
Median % change year-on-year +17.65% -22.73% +12.82%
75th Percentile £22.00 £18.69 £23.75
90th Percentile £29.05 £19.99 £24.50
UK median hourly rate £20.00 £17.00 £22.00
% change year-on-year +17.65% -22.73% +15.79%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,765 45,858 67,296
% of contract IT jobs with a recognized job title 92.76% 94.60% 95.44%
Number of daily rates quoted 22,417 32,568 47,999
10th Percentile £282 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.14%
75th Percentile £644 £663 £644
90th Percentile £750 £760 £744
UK median daily rate £525 £543 £525
% change year-on-year -3.23% +3.33% +9.38%
Number of hourly rates quoted 2,442 1,343 1,842
10th Percentile £12.86 £14.27 £12.50
25th Percentile £16.30 £20.00 £15.72
Median hourly rate £36.92 £45.00 £23.03
Median % change year-on-year -17.97% +95.42% +5.92%
75th Percentile £61.30 £65.00 £49.25
90th Percentile £73.75 £77.00 £64.98
UK median hourly rate £36.50 £45.00 £24.00
% change year-on-year -18.89% +87.50% +6.67%

Service Desk Engineer
Job Vacancy Trend in England

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Engineer in England

Service Desk Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in England.

Daily rate trend for Service Desk Engineer in England

Service Desk Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Engineer in England over the 6 months to 19 May 2024.

Daily rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in England.

Hourly rate trend for Service Desk Engineer in England

Service Desk Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Desk Engineer in England over the 6 months to 19 May 2024.

Hourly rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +99 21 £225 +17.99% 9
South East +19 5 £281 +58.45% 8
Midlands +25 4 £180 -5.26% 8
North of England +29 3 - - 12
South West +9 3 £675 +275.00% 12
West Midlands +25 2 £180 - 5
East Midlands +19 2 £175 -7.89% 3
North West +14 2 - - 2
Yorkshire +17 1 - - 7
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 19 May 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Desk Engineer in the job title.

1 26 (72.22%) Microsoft 365
2 22 (61.11%) Windows
3 19 (52.78%) Active Directory
4 18 (50.00%) Social Skills
5 16 (44.44%) Windows 10
6 15 (41.67%) Microsoft
7 10 (27.78%) ITIL
7 10 (27.78%) Customer Service
8 9 (25.00%) Microsoft Exchange
9 8 (22.22%) SharePoint
10 7 (19.44%) ITSM
10 7 (19.44%) Problem-Solving
10 7 (19.44%) Microsoft Intune
11 6 (16.67%) Security Cleared
11 6 (16.67%) Windows Server
11 6 (16.67%) VMware
11 6 (16.67%) Degree
11 6 (16.67%) Microsoft Office
12 5 (13.89%) Project Management
12 5 (13.89%) DHCP
12 5 (13.89%) TCP/IP
12 5 (13.89%) VPN
12 5 (13.89%) DNS
12 5 (13.89%) Finance
12 5 (13.89%) VMware Infrastructure
13 4 (11.11%) SCCM
13 4 (11.11%) Confluence
13 4 (11.11%) Service Management
13 4 (11.11%) JIRA
13 4 (11.11%) SLA

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (25.00%) Microsoft Exchange
2 8 (22.22%) SharePoint
3 4 (11.11%) Confluence
Applications
1 6 (16.67%) Microsoft Office
Business Applications
1 3 (8.33%) Remedy ITSM
Cloud Services
1 26 (72.22%) Microsoft 365
2 3 (8.33%) Azure
3 2 (5.56%) Entra ID
3 2 (5.56%) Google Workspace
3 2 (5.56%) SaaS
3 2 (5.56%) Slack
3 2 (5.56%) Zapier
Communications & Networking
1 5 (13.89%) DHCP
1 5 (13.89%) DNS
1 5 (13.89%) TCP/IP
1 5 (13.89%) VPN
2 3 (8.33%) Firewall
2 3 (8.33%) LAN
2 3 (8.33%) Skype
2 3 (8.33%) SMTP
2 3 (8.33%) WAN
3 2 (5.56%) WebEx
4 1 (2.78%) VoIP
Development Applications
1 4 (11.11%) JIRA
General
1 18 (50.00%) Social Skills
2 5 (13.89%) Finance
3 3 (8.33%) Analytical Skills
3 3 (8.33%) Military
4 1 (2.78%) Banking
4 1 (2.78%) Documentation Skills
4 1 (2.78%) Law
4 1 (2.78%) Legal
4 1 (2.78%) Marketing
4 1 (2.78%) Retail
Miscellaneous
1 3 (8.33%) PKI
2 2 (5.56%) Onboarding
2 2 (5.56%) Video Conferencing
3 1 (2.78%) EPoS
Operating Systems
1 22 (61.11%) Windows
2 16 (44.44%) Windows 10
3 6 (16.67%) Windows Server
4 3 (8.33%) Android
5 2 (5.56%) Windows Server 2012
6 1 (2.78%) Apple iOS
6 1 (2.78%) Mac OS
6 1 (2.78%) VMS
6 1 (2.78%) Windows 7
Processes & Methodologies
1 10 (27.78%) Customer Service
1 10 (27.78%) ITIL
2 7 (19.44%) ITSM
2 7 (19.44%) Problem-Solving
3 5 (13.89%) Project Management
4 4 (11.11%) Service Management
5 3 (8.33%) Agile
5 3 (8.33%) Change Management
5 3 (8.33%) Customer Experience
5 3 (8.33%) Disaster Recovery
5 3 (8.33%) Matrix Management
5 3 (8.33%) Office Automation
5 3 (8.33%) Performance Monitoring
5 3 (8.33%) PRINCE2
5 3 (8.33%) Proactive Monitoring
5 3 (8.33%) Root Cause Analysis
5 3 (8.33%) Service Delivery
5 3 (8.33%) Statistical Analysis
5 3 (8.33%) Ticket Management
6 2 (5.56%) Process Improvement
Programming Languages
1 3 (8.33%) PowerShell
1 3 (8.33%) SQL
2 2 (5.56%) Bash
2 2 (5.56%) Google Apps Script
2 2 (5.56%) Python
Qualifications
1 6 (16.67%) Degree
1 6 (16.67%) Security Cleared
2 3 (8.33%) DV Cleared
2 3 (8.33%) SC Cleared
3 2 (5.56%) CCNA
3 2 (5.56%) Cisco Certification
3 2 (5.56%) Microsoft Certification
3 2 (5.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (11.11%) SLA
System Software
1 19 (52.78%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 3 (8.33%) Microsoft Virtual Server
3 3 (8.33%) Virtual Desktop
3 3 (8.33%) Virtual Servers
4 1 (2.78%) vSphere
Systems Management
1 7 (19.44%) Microsoft Intune
2 4 (11.11%) SCCM
3 3 (8.33%) Active Directory Federation Services
3 3 (8.33%) OPNET
3 3 (8.33%) SCOM
4 1 (2.78%) Single Sign-On
Vendors
1 15 (41.67%) Microsoft
2 6 (16.67%) VMware
3 4 (11.11%) Citrix
4 3 (8.33%) Apple
4 3 (8.33%) Remedy
4 3 (8.33%) SolarWinds
5 2 (5.56%) Avaya
5 2 (5.56%) Bloomberg
5 2 (5.56%) Cisco
5 2 (5.56%) Google
5 2 (5.56%) Okta
5 2 (5.56%) Reuters
5 2 (5.56%) ServiceNow
6 1 (2.78%) HP
6 1 (2.78%) SAP
6 1 (2.78%) Snow