Service Desk Manager Contracts in England

Service Desk Manager
UK > England

The median Service Desk Manager daily rate in England is £600 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 533 591 666
Rank change year-on-year +58 +75 -65
Contract jobs requiring a Service Desk Manager 18 46 111
As % of all contract jobs advertised in England 0.049% 0.097% 0.16%
As % of the Job Titles category 0.053% 0.10% 0.17%
Number of daily rates quoted 15 36 94
10th Percentile £340 £309 £298
25th Percentile £385 £350 £363
Median daily rate (50th Percentile) £600 £375 £465
Median % change year-on-year +60.00% -19.35% +32.86%
75th Percentile £740 £400 £525
90th Percentile £761 £538 £588
UK median daily rate £600 £388 £465
% change year-on-year +54.84% -16.67% +27.40%
Number of hourly rates quoted 1 1 1
10th Percentile - - -
25th Percentile - - £32.29
Median hourly rate £17.60 £7.00 £34.45
Median % change year-on-year +151.43% -79.68% +8.32%
75th Percentile - - £36.61
90th Percentile - - -
UK median hourly rate £22.56 £7.00 £28.98
% change year-on-year +222.29% -75.84% -8.90%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,226 44,888 67,264
% of contract IT jobs with a recognized job title 92.76% 94.56% 95.40%
Number of daily rates quoted 22,546 31,942 48,134
10th Percentile £285 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +6.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 2,576 1,314 1,782
10th Percentile £12.86 £14.28 £12.51
25th Percentile £16.30 £20.00 £15.75
Median hourly rate £37.75 £45.00 £23.91
Median % change year-on-year -16.11% +88.21% +11.21%
75th Percentile £62.00 £65.57 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £24.50
% change year-on-year -16.67% +83.67% +12.28%

Service Desk Manager
Job Vacancy Trend in England

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Manager in England

Service Desk Manager
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Desk Manager in England.

Daily rate trend for Service Desk Manager in England

Service Desk Manager
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Manager in England over the 6 months to 1 June 2024.

Daily rate histogram for Service Desk Manager in England

Service Desk Manager
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Desk Manager in England.

Hourly rate trend for Service Desk Manager in England

Service Desk Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Manager within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +95 15 £700 +53.85% 6
North of England +15 2 £375 +7.14% 4
North West +17 1 £350 -6.67% 3
Yorkshire +15 1 £400 +14.29%
South East +1 1 - - 1
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, Service Desk Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Desk Manager in the job title.

1 7 (38.89%) ITIL
2 6 (33.33%) Inclusion and Diversity
3 5 (27.78%) Social Skills
3 5 (27.78%) Microsoft
4 4 (22.22%) Process Improvement
4 4 (22.22%) Customer Service
5 3 (16.67%) Problem Management
5 3 (16.67%) SC Cleared
5 3 (16.67%) Security Cleared
5 3 (16.67%) ITSM
5 3 (16.67%) Finance
5 3 (16.67%) Stakeholder Management
5 3 (16.67%) Active Directory
5 3 (16.67%) SLA
5 3 (16.67%) Windows
6 2 (11.11%) PRINCE2
6 2 (11.11%) Microsoft Exchange
6 2 (11.11%) Legal
6 2 (11.11%) PRINCE2 Certification
6 2 (11.11%) Agile
6 2 (11.11%) Incident Management
6 2 (11.11%) Microsoft 365
6 2 (11.11%) Microsoft Intune
6 2 (11.11%) Mentoring
6 2 (11.11%) IT Asset Management
7 1 (5.56%) People Management
7 1 (5.56%) OneDrive
7 1 (5.56%) Mimecast
7 1 (5.56%) Entra ID
7 1 (5.56%) Windows 10

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) Microsoft Exchange
2 1 (5.56%) SharePoint
Applications
1 1 (5.56%) Microsoft Excel
1 1 (5.56%) Microsoft Office
1 1 (5.56%) MS Visio
Cloud Services
1 2 (11.11%) Microsoft 365
2 1 (5.56%) Azure
2 1 (5.56%) Entra ID
2 1 (5.56%) Mimecast
2 1 (5.56%) OneDrive
Communications & Networking
1 1 (5.56%) DHCP
1 1 (5.56%) DNS
Development Applications
1 1 (5.56%) Hudson
General
1 6 (33.33%) Inclusion and Diversity
2 5 (27.78%) Social Skills
3 3 (16.67%) Finance
4 2 (11.11%) Legal
5 1 (5.56%) Analytical Skills
5 1 (5.56%) Public Sector
Miscellaneous
1 1 (5.56%) Data Protection Act
1 1 (5.56%) Management Information System
1 1 (5.56%) NHS
1 1 (5.56%) Self-Motivation
1 1 (5.56%) Smartphone
Operating Systems
1 3 (16.67%) Windows
2 1 (5.56%) Windows 10
Processes & Methodologies
1 7 (38.89%) ITIL
2 4 (22.22%) Customer Service
2 4 (22.22%) Process Improvement
3 3 (16.67%) ITSM
3 3 (16.67%) Problem Management
3 3 (16.67%) Stakeholder Management
4 2 (11.11%) Agile
4 2 (11.11%) Incident Management
4 2 (11.11%) IT Asset Management
4 2 (11.11%) Mentoring
4 2 (11.11%) PRINCE2
5 1 (5.56%) Asset Management
5 1 (5.56%) Budgeting
5 1 (5.56%) Coaching
5 1 (5.56%) Data Protection
5 1 (5.56%) People Management
5 1 (5.56%) Problem-Solving
5 1 (5.56%) Root Cause Analysis
5 1 (5.56%) Service Management
5 1 (5.56%) Value Proposition
Qualifications
1 3 (16.67%) SC Cleared
1 3 (16.67%) Security Cleared
2 2 (11.11%) PRINCE2 Certification
3 1 (5.56%) Degree
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 3 (16.67%) Active Directory
2 1 (5.56%) Virtual Machines
Systems Management
1 2 (11.11%) Microsoft Intune
Vendors
1 5 (27.78%) Microsoft
2 1 (5.56%) Citrix
2 1 (5.56%) ServiceNow
2 1 (5.56%) VMware