Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £213 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 115 117 135
Rank change year-on-year +2 +18 +87
Contract jobs requiring a Support Engineer 730 1,088 1,395
As % of all contract jobs advertised in England 1.99% 2.22% 1.99%
As % of the Job Titles category 2.14% 2.35% 2.09%
Number of daily rates quoted 514 797 912
10th Percentile £140 £150 £131
25th Percentile £163 £185 £162
Median daily rate (50th Percentile) £213 £250 £210
Median % change year-on-year -15.00% +19.05% -
75th Percentile £300 £438 £300
90th Percentile £413 £688 £438
UK median daily rate £210 £250 £210
% change year-on-year -16.00% +19.05% -
Number of hourly rates quoted 48 50 110
10th Percentile £16.25 £12.47 £13.88
25th Percentile £17.54 £16.50 £15.53
Median hourly rate £22.00 £20.00 £17.53
Median % change year-on-year +10.00% +14.09% +6.24%
75th Percentile £33.44 £25.74 £21.48
90th Percentile £46.39 £36.73 £27.75
UK median hourly rate £20.82 £20.00 £17.50
% change year-on-year +4.08% +14.29% +9.38%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,080 46,338 66,904
% of contract IT jobs with a recognized job title 92.71% 94.61% 95.49%
Number of daily rates quoted 22,599 32,894 47,614
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £740
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,444 1,371 1,856
10th Percentile £12.87 £14.30 £12.50
25th Percentile £16.30 £19.96 £15.50
Median hourly rate £37.50 £45.00 £23.00
Median % change year-on-year -16.67% +95.65% +4.55%
75th Percentile £61.30 £65.30 £48.75
90th Percentile £73.75 £77.00 £64.88
UK median hourly rate £37.34 £45.00 £23.91
% change year-on-year -17.02% +88.21% +6.27%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 10 May 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 10 May 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -4 304 £255 -21.54% 128
South East -10 122 £210 -12.50% 152
Midlands +6 88 £200 -20.00% 96
North of England -18 82 £190 -15.56% 105
South West -1 73 £190 -5.00% 89
West Midlands -10 48 £213 -15.00% 49
East of England -6 46 £225 +12.50% 60
North West -19 42 £160 -43.86% 67
East Midlands +16 40 £194 -13.89% 47
Yorkshire +5 32 £200 - 29
North East +10 8 £175 -12.50% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 430 (58.90%) Windows
2 253 (34.66%) Active Directory
3 249 (34.11%) Microsoft
4 240 (32.88%) Social Skills
5 233 (31.92%) Microsoft 365
6 164 (22.47%) Windows 10
7 161 (22.05%) Customer Service
8 146 (20.00%) Problem-Solving
9 139 (19.04%) Security Cleared
10 134 (18.36%) SCCM
11 119 (16.30%) Finance
12 115 (15.75%) Azure
13 111 (15.21%) ITIL
14 99 (13.56%) Microsoft Office
15 86 (11.78%) SC Cleared
16 83 (11.37%) Windows Server
17 82 (11.23%) Microsoft Exchange
18 76 (10.41%) Cisco
19 74 (10.14%) Degree
20 70 (9.59%) Firewall
21 68 (9.32%) VPN
21 68 (9.32%) PowerShell
21 68 (9.32%) Windows 7
21 68 (9.32%) Public Sector
22 66 (9.04%) Linux
23 62 (8.49%) Microsoft Intune
24 56 (7.67%) SLA
25 54 (7.40%) Telecoms
26 53 (7.26%) VMware
27 51 (6.99%) Manufacturing

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (11.23%) Microsoft Exchange
2 34 (4.66%) SharePoint
3 10 (1.37%) Blackberry Enterprise Server
3 10 (1.37%) Confluence
3 10 (1.37%) Skype for Business
4 8 (1.10%) IIS
5 6 (0.82%) JBoss
6 4 (0.55%) CMS
6 4 (0.55%) Tomcat
7 2 (0.27%) Oracle SOA Suite
8 1 (0.14%) Apache
8 1 (0.14%) Exchange Server 2007
8 1 (0.14%) Exchange Server 2013
8 1 (0.14%) nginx
8 1 (0.14%) Red Hat Fuse
8 1 (0.14%) SAS
8 1 (0.14%) Site Server
Applications
1 99 (13.56%) Microsoft Office
2 26 (3.56%) Microsoft Excel
3 10 (1.37%) Microsoft PowerPoint
4 8 (1.10%) MS Visio
5 5 (0.68%) Microsoft Project
6 2 (0.27%) AutoCAD
7 1 (0.14%) Acrobat
7 1 (0.14%) Revit
Business Applications
1 5 (0.68%) Actimize
2 3 (0.41%) Endur
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Global One
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 233 (31.92%) Microsoft 365
2 115 (15.75%) Azure
3 28 (3.84%) Entra ID
4 26 (3.56%) AWS
4 26 (3.56%) WhatsApp
5 13 (1.78%) OneDrive
6 12 (1.64%) Cloud Computing
7 11 (1.51%) Azure DevOps
8 10 (1.37%) Power Platform
9 5 (0.68%) OpenShift
9 5 (0.68%) Slack
10 4 (0.55%) Azure Cognitive Services
10 4 (0.55%) Azure Monitor
10 4 (0.55%) ChatGPT
10 4 (0.55%) GCP
11 3 (0.41%) Asana
11 3 (0.41%) IaaS
11 3 (0.41%) PaaS
12 2 (0.27%) GitHub
12 2 (0.27%) Google Workspace
Communications & Networking
1 70 (9.59%) Firewall
2 68 (9.32%) VPN
3 51 (6.99%) DNS
4 50 (6.85%) WAN
5 44 (6.03%) LAN
6 34 (4.66%) DHCP
7 30 (4.11%) Wi-Fi
8 25 (3.42%) SAN
8 25 (3.42%) TCP/IP
9 22 (3.01%) Wireless
10 21 (2.88%) Internet
11 19 (2.60%) BGP
12 18 (2.47%) MPLS
12 18 (2.47%) VoIP
13 17 (2.33%) IPsec
14 16 (2.19%) VLAN
15 13 (1.78%) Cisco IOS
16 12 (1.64%) Junos
16 12 (1.64%) Network Security
17 11 (1.51%) Cisco Nexus
Database & Business Intelligence
1 29 (3.97%) SQL Server
2 20 (2.74%) MySQL
3 12 (1.64%) PostgreSQL
3 12 (1.64%) Relational Database
4 8 (1.10%) Elasticsearch
4 8 (1.10%) Power BI
4 8 (1.10%) RDBMS
5 6 (0.82%) Data Warehouse
5 6 (0.82%) MongoDB
5 6 (0.82%) Oracle Database
6 2 (0.27%) DB2
6 2 (0.27%) MariaDB
6 2 (0.27%) Sybase ASE
6 2 (0.27%) Tableau
7 1 (0.14%) Azure SQL Database
7 1 (0.14%) IDOL
7 1 (0.14%) Microsoft Analysis Services
7 1 (0.14%) NoSQL
7 1 (0.14%) SQL Server Analysis Services
7 1 (0.14%) SQL Server Reporting Services
Development Applications
1 35 (4.79%) JIRA
2 10 (1.37%) Git
3 7 (0.96%) Jenkins
4 5 (0.68%) Bitbucket Server
4 5 (0.68%) CA Release Automation
4 5 (0.68%) Hudson
4 5 (0.68%) SonarQube
4 5 (0.68%) Sonatype Nexus
4 5 (0.68%) TeamCity
5 1 (0.14%) GitLab
5 1 (0.14%) Selenium
5 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 240 (32.88%) Social Skills
2 119 (16.30%) Finance
3 68 (9.32%) Public Sector
4 54 (7.40%) Telecoms
5 51 (6.99%) Manufacturing
6 50 (6.85%) Analytical Skills
7 39 (5.34%) Marketing
8 35 (4.79%) Banking
9 33 (4.52%) Organisational Skills
10 31 (4.25%) Electronics
11 26 (3.56%) Presentation Skills
12 23 (3.15%) Legal
13 12 (1.64%) Documentation Skills
14 11 (1.51%) Financial Institution
15 9 (1.23%) Law
16 7 (0.96%) Front Office
16 7 (0.96%) Retail
17 6 (0.82%) Japanese Language
17 6 (0.82%) Police
18 5 (0.68%) Investment Banking
Libraries, Frameworks & Software Standards
1 15 (2.05%) .NET
2 7 (0.96%) CSS
2 7 (0.96%) Elastic Stack
2 7 (0.96%) Spring Boot
3 6 (0.82%) FIX Protocol
3 6 (0.82%) JSON
3 6 (0.82%) Web Services
4 5 (0.68%) Middleware
4 5 (0.68%) REST
5 4 (0.55%) HTML
5 4 (0.55%) HTML5
5 4 (0.55%) Hugging Face
5 4 (0.55%) LangChain
5 4 (0.55%) PyTorch
5 4 (0.55%) RESTful
6 3 (0.41%) TensorFlow
6 3 (0.41%) TIBCO EMS
6 3 (0.41%) XMPP
6 3 (0.41%) XSLT
7 2 (0.27%) ActiveX
Miscellaneous
1 36 (4.93%) Driving Licence
2 32 (4.38%) Video Conferencing
3 30 (4.11%) Data Centre
4 24 (3.29%) NHS
5 20 (2.74%) Management Information System
5 20 (2.74%) Self-Motivation
6 19 (2.60%) Onboarding
6 19 (2.60%) PKI
7 14 (1.92%) Clustering
7 14 (1.92%) iPad
7 14 (1.92%) iPhone
8 13 (1.78%) Blackberry
9 12 (1.64%) Data Protection Act
9 12 (1.64%) Smartphone
10 7 (0.96%) BYOD
10 7 (0.96%) CMDB
11 6 (0.82%) Linux Command Line
12 5 (0.68%) Analytical Mindset
12 5 (0.68%) Enterprise Software
12 5 (0.68%) Life Science
Operating Systems
1 430 (58.90%) Windows
2 164 (22.47%) Windows 10
3 83 (11.37%) Windows Server
4 68 (9.32%) Windows 7
5 66 (9.04%) Linux
6 34 (4.66%) Android
7 33 (4.52%) Windows Server 2012
8 29 (3.97%) Windows Server 2016
9 28 (3.84%) Mac OS
10 27 (3.70%) Windows Server 2019
11 26 (3.56%) Apple iOS
12 18 (2.47%) Red Hat Enterprise Linux
13 11 (1.51%) Mac OS X
13 11 (1.51%) Unix
14 9 (1.23%) Windows 8
15 7 (0.96%) Windows Server 2008
16 4 (0.55%) CentOS
16 4 (0.55%) VMS
16 4 (0.55%) Windows Vista
17 3 (0.41%) Ubuntu
Processes & Methodologies
1 161 (22.05%) Customer Service
2 146 (20.00%) Problem-Solving
3 111 (15.21%) ITIL
4 40 (5.48%) Asset Management
5 38 (5.21%) Business Intelligence
6 34 (4.66%) Service Delivery
7 33 (4.52%) Migration
8 31 (4.25%) Digital Marketing
8 31 (4.25%) Infrastructure Engineering
8 31 (4.25%) Mobile Device Management
8 31 (4.25%) Programme Management
8 31 (4.25%) Service Management
9 28 (3.84%) Customer Experience
10 27 (3.70%) DevOps
11 26 (3.56%) Disaster Recovery
12 25 (3.42%) Decision-Making
12 25 (3.42%) Incident Management
13 20 (2.74%) Hardware Maintenance
13 20 (2.74%) Proactive Monitoring
14 19 (2.60%) Break/Fix
Programming Languages
1 68 (9.32%) PowerShell
2 50 (6.85%) SQL
3 33 (4.52%) Python
4 16 (2.19%) Java
5 14 (1.92%) C#
6 10 (1.37%) Shell Script
7 9 (1.23%) Perl
8 7 (0.96%) Bash
8 7 (0.96%) Kusto Query Language
9 5 (0.68%) T-SQL
9 5 (0.68%) VB
10 4 (0.55%) Korn
10 4 (0.55%) PHP
11 3 (0.41%) F#
11 3 (0.41%) JavaScript
11 3 (0.41%) VBA
11 3 (0.41%) XPath
12 2 (0.27%) Bicep
12 2 (0.27%) tcsh
12 2 (0.27%) VBScript
Qualifications
1 139 (19.04%) Security Cleared
2 86 (11.78%) SC Cleared
3 74 (10.14%) Degree
4 40 (5.48%) DV Cleared
5 28 (3.84%) Microsoft Certification
6 26 (3.56%) Cisco Certification
7 23 (3.15%) CCNA
8 13 (1.78%) BPSS Clearance
8 13 (1.78%) DBS Check
9 12 (1.64%) ITIL Certification
10 11 (1.51%) A+ Certification
11 8 (1.10%) MCSE
12 7 (0.96%) CCNP
12 7 (0.96%) MCSA
13 5 (0.68%) Computer Science Degree
13 5 (0.68%) MCP
14 4 (0.55%) ITIL Foundation Certificate
15 3 (0.41%) Azure Certification
16 2 (0.27%) CCENT
16 2 (0.27%) Dell Certification
Quality Assurance & Compliance
1 56 (7.67%) SLA
2 6 (0.82%) ISO/IEC 27001
2 6 (0.82%) QA
3 5 (0.68%) GAMP
3 5 (0.68%) GxP
3 5 (0.68%) ISO 9000
4 3 (0.41%) Accessibility
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 253 (34.66%) Active Directory
2 44 (6.03%) VMware Infrastructure
3 19 (2.60%) Hyper-V
4 8 (1.10%) Docker
4 8 (1.10%) Firmware
5 7 (0.96%) Virtual Machines
6 5 (0.68%) VMware ESXi
6 5 (0.68%) VMware Workstation
6 5 (0.68%) vSphere
7 4 (0.55%) BitLocker
7 4 (0.55%) NFS
7 4 (0.55%) Virtual Desktop
7 4 (0.55%) XenApp
8 3 (0.41%) XenDesktop
9 1 (0.14%) Citrix Hypervisor
9 1 (0.14%) Virtual Servers
9 1 (0.14%) VMware NSX
Systems Management
1 134 (18.36%) SCCM
2 62 (8.49%) Microsoft Intune
3 15 (2.05%) Jamf Pro
4 13 (1.78%) WSUS
5 11 (1.51%) SCOM
6 10 (1.37%) Autotask
7 9 (1.23%) Kubernetes
8 8 (1.10%) Failover Clustering
9 6 (0.82%) Ansible
10 5 (0.68%) Active Directory Federation Services
10 5 (0.68%) Data Guard
10 5 (0.68%) Kibana
10 5 (0.68%) OpenView
10 5 (0.68%) Progress Chef
10 5 (0.68%) vCenter Server
11 4 (0.55%) Grafana
11 4 (0.55%) Nessus
11 4 (0.55%) Systems Management Server (SMS)
12 3 (0.41%) ITRS Geneos
12 3 (0.41%) Single Sign-On
Vendors
1 249 (34.11%) Microsoft
2 76 (10.41%) Cisco
3 53 (7.26%) VMware
4 51 (6.99%) Citrix
5 50 (6.85%) Apple
6 49 (6.71%) ServiceNow
7 44 (6.03%) HP
8 34 (4.66%) SAP
9 23 (3.15%) Oracle
9 23 (3.15%) Red Hat
10 21 (2.88%) Bloomberg
10 21 (2.88%) Juniper
11 16 (2.19%) CheckPoint
12 14 (1.92%) Dell
13 13 (1.78%) Avaya
13 13 (1.78%) EMC
14 12 (1.64%) Adobe
15 11 (1.51%) Refinitiv
16 10 (1.37%) Google
16 10 (1.37%) Veeam