Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215, according to job vacancies posted in the 6 months leading up to 11 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 116 103 133
Rank change year-on-year -13 +30 +96
Contract jobs requiring a Support Engineer 731 1,123 1,432
As % of all contract jobs advertised in England 1.95% 2.39% 2.04%
As % of the Job Titles category 2.10% 2.53% 2.14%
Number of daily rates quoted 504 820 947
10th Percentile £140 £150 £135
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £213
Median % change year-on-year -14.00% +17.65% +1.19%
75th Percentile £325 £450 £300
90th Percentile £488 £700 £438
UK median daily rate £215 £250 £213
% change year-on-year -14.00% +17.65% +1.19%
Number of hourly rates quoted 48 50 104
10th Percentile £16.25 £13.05 £13.00
25th Percentile £18.13 £16.51 £15.69
Median hourly rate £23.05 £20.30 £17.67
Median % change year-on-year +13.52% +14.88% +10.44%
75th Percentile £43.75 £25.94 £23.30
90th Percentile £61.52 £34.03 £32.83
UK median hourly rate £22.50 £20.60 £17.53
% change year-on-year +9.22% +17.51% +9.56%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,784 44,460 66,969
% of contract IT jobs with a recognized job title 92.82% 94.50% 95.39%
Number of daily rates quoted 22,779 31,618 47,954
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +7.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +6.06%
Number of hourly rates quoted 2,657 1,317 1,750
10th Percentile £12.86 £14.32 £12.79
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £38.50 £44.53 £24.00
Median % change year-on-year -13.54% +85.54% +14.01%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.37 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 11 June 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 11 June 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -21 302 £250 -33.33% 107
South East -11 122 £215 -4.44% 167
Midlands -1 98 £200 -20.00% 81
North of England -24 82 £190 -13.64% 112
South West -16 64 £178 -11.00% 76
West Midlands -21 52 £213 -21.30% 38
East of England -11 50 £225 +17.65% 61
East Midlands +14 46 £200 -20.00% 43
North West -29 41 £160 -31.18% 59
Yorkshire -15 33 £200 -6.98% 39
North East +7 8 £175 -12.50% 15
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 420 (57.46%) Windows
2 252 (34.47%) Active Directory
3 238 (32.56%) Social Skills
4 230 (31.46%) Microsoft
5 218 (29.82%) Microsoft 365
6 157 (21.48%) Windows 10
7 155 (21.20%) Security Cleared
8 140 (19.15%) Customer Service
9 131 (17.92%) Problem-Solving
10 130 (17.78%) SCCM
11 112 (15.32%) Azure
12 104 (14.23%) SC Cleared
13 101 (13.82%) Finance
13 101 (13.82%) ITIL
14 91 (12.45%) Windows Server
15 86 (11.76%) Microsoft Office
16 77 (10.53%) Cisco
16 77 (10.53%) Firewall
17 76 (10.40%) Degree
18 74 (10.12%) PowerShell
19 72 (9.85%) Microsoft Exchange
20 70 (9.58%) Linux
21 65 (8.89%) VPN
22 63 (8.62%) Microsoft Intune
22 63 (8.62%) Public Sector
23 57 (7.80%) Windows 7
24 56 (7.66%) DNS
25 55 (7.52%) VMware
26 53 (7.25%) Telecoms
27 49 (6.70%) SLA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (9.85%) Microsoft Exchange
2 32 (4.38%) SharePoint
3 14 (1.92%) Confluence
4 8 (1.09%) Blackberry Enterprise Server
4 8 (1.09%) IIS
5 6 (0.82%) JBoss
5 6 (0.82%) Skype for Business
6 5 (0.68%) Tomcat
7 2 (0.27%) CMS
7 2 (0.27%) nginx
7 2 (0.27%) Oracle SOA Suite
8 1 (0.14%) Apache
8 1 (0.14%) Exchange Server 2013
8 1 (0.14%) Red Hat Fuse
8 1 (0.14%) SharePoint Server
8 1 (0.14%) Site Server
Applications
1 86 (11.76%) Microsoft Office
2 18 (2.46%) Microsoft Excel
3 10 (1.37%) MS Visio
4 8 (1.09%) Microsoft PowerPoint
5 5 (0.68%) Microsoft Project
6 1 (0.14%) Acrobat
6 1 (0.14%) AutoCAD
6 1 (0.14%) DaVinci Resolve
6 1 (0.14%) PTC Creo
6 1 (0.14%) Spreadsheet
6 1 (0.14%) Windchill
Business Applications
1 6 (0.82%) Actimize
2 3 (0.41%) Endur
2 3 (0.41%) Global One
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 218 (29.82%) Microsoft 365
2 112 (15.32%) Azure
3 28 (3.83%) Entra ID
4 27 (3.69%) AWS
5 22 (3.01%) WhatsApp
6 10 (1.37%) Cloud Computing
7 9 (1.23%) Azure DevOps
7 9 (1.23%) Power Platform
8 8 (1.09%) Azure Monitor
9 7 (0.96%) Azure Storage
9 7 (0.96%) OneDrive
10 6 (0.82%) Azure AI
11 5 (0.68%) OpenShift
12 4 (0.55%) GitHub
12 4 (0.55%) Slack
13 3 (0.41%) Amazon EC2
13 3 (0.41%) Asana
13 3 (0.41%) Dynamics 365
13 3 (0.41%) GCP
13 3 (0.41%) IaaS
Communications & Networking
1 77 (10.53%) Firewall
2 65 (8.89%) VPN
3 56 (7.66%) DNS
4 44 (6.02%) WAN
5 40 (5.47%) LAN
6 34 (4.65%) DHCP
7 31 (4.24%) TCP/IP
8 29 (3.97%) Wi-Fi
9 28 (3.83%) Wireless
10 24 (3.28%) SAN
11 21 (2.87%) Internet
11 21 (2.87%) VoIP
12 20 (2.74%) VLAN
13 17 (2.33%) BGP
14 15 (2.05%) IPsec
14 15 (2.05%) MPLS
15 13 (1.78%) Cisco Nexus
16 12 (1.64%) Ethernet
16 12 (1.64%) Junos
17 11 (1.50%) SD-WAN
Database & Business Intelligence
1 23 (3.15%) SQL Server
2 16 (2.19%) MySQL
3 11 (1.50%) Relational Database
4 9 (1.23%) PostgreSQL
5 8 (1.09%) Elasticsearch
5 8 (1.09%) RDBMS
6 7 (0.96%) Data Warehouse
7 6 (0.82%) Power BI
8 5 (0.68%) Azure SQL Database
8 5 (0.68%) MongoDB
9 3 (0.41%) NoSQL
10 2 (0.27%) DB2
10 2 (0.27%) MariaDB
10 2 (0.27%) Oracle Database
10 2 (0.27%) SQL Server Integration Services
10 2 (0.27%) Sybase ASE
11 1 (0.14%) IDOL
Development Applications
1 37 (5.06%) JIRA
2 12 (1.64%) Git
3 7 (0.96%) Jenkins
4 5 (0.68%) Bitbucket Server
4 5 (0.68%) CA Release Automation
4 5 (0.68%) SonarQube
4 5 (0.68%) Sonatype Nexus
4 5 (0.68%) TeamCity
5 4 (0.55%) Hudson
6 1 (0.14%) GitLab
6 1 (0.14%) Selenium
6 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 238 (32.56%) Social Skills
2 101 (13.82%) Finance
3 63 (8.62%) Public Sector
4 53 (7.25%) Telecoms
5 48 (6.57%) Analytical Skills
6 43 (5.88%) Manufacturing
7 29 (3.97%) Marketing
8 27 (3.69%) Banking
8 27 (3.69%) Organisational Skills
9 22 (3.01%) Electronics
10 19 (2.60%) Presentation Skills
11 16 (2.19%) Legal
12 13 (1.78%) Financial Institution
13 12 (1.64%) Documentation Skills
14 9 (1.23%) Retail
15 8 (1.09%) Law
16 7 (0.96%) Automotive
17 6 (0.82%) French Language
17 6 (0.82%) Japanese Language
17 6 (0.82%) Police
Libraries, Frameworks & Software Standards
1 14 (1.92%) .NET
2 11 (1.50%) Web Services
3 7 (0.96%) CSS
3 7 (0.96%) REST
3 7 (0.96%) Spring Boot
4 6 (0.82%) ARM Templates
4 6 (0.82%) Elastic Stack
4 6 (0.82%) FIX Protocol
5 5 (0.68%) HTML
5 5 (0.68%) HTML5
5 5 (0.68%) JSON
5 5 (0.68%) Middleware
6 3 (0.41%) Hugging Face
6 3 (0.41%) Kafka
6 3 (0.41%) LangChain
6 3 (0.41%) PyTorch
6 3 (0.41%) RESTful
6 3 (0.41%) TIBCO EMS
6 3 (0.41%) XMPP
6 3 (0.41%) XSLT
Miscellaneous
1 36 (4.92%) Data Centre
2 33 (4.51%) Driving Licence
3 32 (4.38%) Video Conferencing
4 23 (3.15%) PKI
5 22 (3.01%) Self-Motivation
6 20 (2.74%) Onboarding
7 19 (2.60%) NHS
8 16 (2.19%) Clustering
8 16 (2.19%) iPhone
8 16 (2.19%) Management Information System
9 15 (2.05%) Data Protection Act
9 15 (2.05%) iPad
10 9 (1.23%) Linux Command Line
11 8 (1.09%) Blackberry
11 8 (1.09%) CMDB
12 7 (0.96%) BYOD
12 7 (0.96%) Smartphone
13 6 (0.82%) Hedge funds
13 6 (0.82%) Renewable Energy
14 5 (0.68%) Life Science
Operating Systems
1 420 (57.46%) Windows
2 157 (21.48%) Windows 10
3 91 (12.45%) Windows Server
4 70 (9.58%) Linux
5 57 (7.80%) Windows 7
6 35 (4.79%) Windows Server 2016
7 33 (4.51%) Windows Server 2012
8 29 (3.97%) Mac OS
8 29 (3.97%) Windows Server 2019
9 27 (3.69%) Android
10 24 (3.28%) Apple iOS
11 16 (2.19%) Red Hat Enterprise Linux
12 13 (1.78%) Unix
13 7 (0.96%) Windows 8
14 6 (0.82%) VMS
14 6 (0.82%) Windows Vista
15 5 (0.68%) CentOS
15 5 (0.68%) Mac OS X
16 4 (0.55%) Windows Server 2008
17 3 (0.41%) Ubuntu
Processes & Methodologies
1 140 (19.15%) Customer Service
2 131 (17.92%) Problem-Solving
3 101 (13.82%) ITIL
4 38 (5.20%) Migration
5 37 (5.06%) Service Management
6 33 (4.51%) Asset Management
7 32 (4.38%) Service Delivery
8 29 (3.97%) Business Intelligence
8 29 (3.97%) Disaster Recovery
8 29 (3.97%) Mobile Device Management
9 28 (3.83%) DevOps
9 28 (3.83%) Incident Management
10 26 (3.56%) Infrastructure Engineering
11 24 (3.28%) Decision-Making
12 23 (3.15%) Agile
12 23 (3.15%) Customer Experience
13 22 (3.01%) Digital Marketing
13 22 (3.01%) Programme Management
14 21 (2.87%) Analytics
15 20 (2.74%) Release Management
Programming Languages
1 74 (10.12%) PowerShell
2 47 (6.43%) SQL
3 36 (4.92%) Python
4 19 (2.60%) C#
5 18 (2.46%) Java
6 13 (1.78%) Shell Script
7 10 (1.37%) Perl
8 9 (1.23%) VB
9 7 (0.96%) Bash
10 6 (0.82%) Bicep
10 6 (0.82%) VBScript
11 5 (0.68%) Kusto Query Language
11 5 (0.68%) PHP
11 5 (0.68%) T-SQL
12 4 (0.55%) Korn
13 3 (0.41%) C++
13 3 (0.41%) F#
13 3 (0.41%) JavaScript
13 3 (0.41%) VBA
13 3 (0.41%) XPath
Qualifications
1 155 (21.20%) Security Cleared
2 104 (14.23%) SC Cleared
3 76 (10.40%) Degree
4 46 (6.29%) DV Cleared
5 28 (3.83%) Cisco Certification
6 25 (3.42%) CCNA
7 22 (3.01%) Microsoft Certification
8 16 (2.19%) DBS Check
9 13 (1.78%) BPSS Clearance
10 10 (1.37%) ITIL Foundation Certificate
11 9 (1.23%) CCNP
11 9 (1.23%) ITIL Certification
12 7 (0.96%) MCSA
13 6 (0.82%) A+ Certification
14 5 (0.68%) Computer Science Degree
14 5 (0.68%) MCSE
15 4 (0.55%) Azure Certification
16 3 (0.41%) MCP
17 2 (0.27%) Dell Certification
17 2 (0.27%) IBM Certification
Quality Assurance & Compliance
1 49 (6.70%) SLA
2 5 (0.68%) GAMP
2 5 (0.68%) GxP
2 5 (0.68%) ISO 9000
2 5 (0.68%) QA
3 4 (0.55%) ISO/IEC 27001
4 3 (0.41%) Accessibility
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 252 (34.47%) Active Directory
2 46 (6.29%) VMware Infrastructure
3 24 (3.28%) Hyper-V
4 12 (1.64%) Virtual Machines
5 8 (1.09%) Firmware
5 8 (1.09%) Virtual Desktop
5 8 (1.09%) vSphere
6 7 (0.96%) Docker
6 7 (0.96%) VMware ESXi
7 5 (0.68%) VMware Workstation
8 4 (0.55%) BitLocker
9 3 (0.41%) NFS
10 2 (0.27%) VMware NSX
10 2 (0.27%) XenApp
11 1 (0.14%) Virtual Servers
11 1 (0.14%) XenDesktop
Systems Management
1 130 (17.78%) SCCM
2 63 (8.62%) Microsoft Intune
3 19 (2.60%) WSUS
4 15 (2.05%) Jamf Pro
4 15 (2.05%) Kubernetes
5 14 (1.92%) SCOM
6 11 (1.50%) Autotask
7 10 (1.37%) Failover Clustering
8 9 (1.23%) Active Directory Federation Services
9 8 (1.09%) Ansible
10 7 (0.96%) Nessus
10 7 (0.96%) OpenView
11 5 (0.68%) Kibana
11 5 (0.68%) Progress Chef
12 4 (0.55%) vCenter Server
13 3 (0.41%) Control-M
13 3 (0.41%) Grafana
13 3 (0.41%) SCVMM
13 3 (0.41%) Single Sign-On
13 3 (0.41%) vRealize
Vendors
1 230 (31.46%) Microsoft
2 77 (10.53%) Cisco
3 55 (7.52%) VMware
4 49 (6.70%) ServiceNow
5 45 (6.16%) Apple
6 42 (5.75%) Citrix
7 37 (5.06%) HP
8 24 (3.28%) SAP
9 22 (3.01%) Red Hat
10 19 (2.60%) Juniper
10 19 (2.60%) Oracle
11 16 (2.19%) Bloomberg
11 16 (2.19%) CheckPoint
12 15 (2.05%) Avaya
13 14 (1.92%) Atlassian
14 13 (1.78%) Dell
14 13 (1.78%) EMC
15 9 (1.23%) Adobe
16 8 (1.09%) BT
16 8 (1.09%) IBM