The following table provides summary statistics for contract job vacancies advertised in Lanarkshire with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.
6 months to 23 May 2024
Same period 2023
Same period 2022
Rank
7
-
8
Rank change year-on-year
-
-
-
Contract jobs citing Customer Service
1
0
3
As % of all contract jobs advertised in Lanarkshire
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Lanarkshire with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
19
25
24
As % of all contract IT jobs advertised in Lanarkshire
95.00%
89.29%
100.00%
Number of daily rates quoted
13
20
12
10th Percentile
£219
£158
£228
25th Percentile
£400
£348
£306
Median daily rate (50th Percentile)
£460
£469
£376
Median % change year-on-year
-1.87%
+24.58%
-
75th Percentile
£494
£538
£400
90th Percentile
£585
£565
£417
Scotland median daily rate
£475
£475
£475
% change year-on-year
-
-
+11.76%
Number of hourly rates quoted
0
0
1
Median hourly rate
-
-
£12.05
Scotland median hourly rate
£19.50
£14.50
£37.43
% change year-on-year
+34.48%
-61.26%
-6.43%
Customer Service Job Vacancy Trend in Lanarkshire
Job postings citing Customer Service as a proportion of all IT jobs advertised in Lanarkshire.
Customer Service Contractor Daily Rate Trend in Lanarkshire
3-month moving average daily rate quoted in jobs citing Customer Service in Lanarkshire.
Customer Service Contractor Hourly Rate Trend in Lanarkshire
3-month moving average hourly rates quoted in jobs citing Customer Service in Lanarkshire.
Customer Service Top 7 Co-occurring Skills and Capabilities in Lanarkshire
For the 6 months to 23 May 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Lanarkshire region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Lanarkshire by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
