1st/2nd Line Help Desk Support Contracts in London

1st/2nd Line Help Desk Support
England > London

The median 1st/2nd Line Help Desk Support daily rate in London is £185 according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 384 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st/2nd Line Help Desk Support 2 0 0
As % of all contract jobs advertised in London 0.011% - -
As % of the Job Titles category 0.012% - -
Number of daily rates quoted 2 0 0
10th Percentile - - -
25th Percentile £183 - -
Median daily rate (50th Percentile) £185 - -
75th Percentile £188 - -
90th Percentile - - -
England median daily rate £185 - £195

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,330 24,760 37,101
% of contract IT jobs with a recognized job title 93.44% 95.17% 95.30%
Number of daily rates quoted 11,815 17,998 27,187
10th Percentile £325 £363 £375
25th Percentile £443 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.14%
Number of hourly rates quoted 318 281 441
10th Percentile £16.01 £18.00 £16.25
25th Percentile £20.07 £22.50 £23.00
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +13.45%
75th Percentile £46.05 £60.00 £49.25
90th Percentile £65.32 £82.25 £67.50
England median hourly rate £37.18 £44.77 £23.00
% change year-on-year -16.94% +94.63% +5.80%

1st/2nd Line Help Desk Support
Job Vacancy Trend in London

Job postings that featured 1st/2nd Line Help Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 1st/2nd Line Help Desk Support in London

1st/2nd Line Help Desk Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Help Desk Support in London.

Daily rate trend for 1st/2nd Line Help Desk Support in London

1st/2nd Line Help Desk Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Help Desk Support in London.

Hourly rate trend for 1st/2nd Line Help Desk Support in London

1st/2nd Line Help Desk Support Skill Set
Top 11 Co-occurring Skills and Capabilities in London

For the 6 months to 20 May 2024, 1st/2nd Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 1st/2nd Line Help Desk Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) MCP
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) A+ Certification
1 2 (100.00%) Service Delivery
1 2 (100.00%) Management Information System
1 2 (100.00%) Ticket Management
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

1st/2nd Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
General
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Management Information System
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Service Delivery
1 2 (100.00%) Ticket Management
Qualifications
1 2 (100.00%) A+ Certification
1 2 (100.00%) MCP
1 2 (100.00%) Microsoft Certification
Vendors
1 2 (100.00%) Microsoft