2nd Line Desktop Support Contracts in London

Second Line Desktop Support
England > London

The median Second Line Desktop Support daily rate in London is £160 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 385 464 566
Rank change year-on-year +79 +102 -119
Contract jobs requiring a 2nd Line Desktop Support 9 25 38
As % of all contract jobs advertised in London 0.051% 0.095% 0.099%
As % of the Job Titles category 0.055% 0.10% 0.10%
Number of daily rates quoted 9 10 25
10th Percentile - £176 £161
25th Percentile £150 £191 £190
Median daily rate (50th Percentile) £160 £250 £220
Median % change year-on-year -36.00% +13.64% +18.92%
75th Percentile £180 £283 £250
90th Percentile £190 £300 £265
England median daily rate £190 £205 £195
% change year-on-year -7.32% +5.13% +18.00%
Number of hourly rates quoted 0 1 4
10th Percentile - - -
25th Percentile - £22.75 £21.00
Median hourly rate - £23.50 £21.47
Median % change year-on-year - +9.48% +7.33%
75th Percentile - £24.25 £28.95
90th Percentile - - £41.58
England median hourly rate - £21.25 £18.00
% change year-on-year - +18.06% -14.49%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,466 24,974 36,637
% of contract IT jobs with a recognized job title 93.32% 95.21% 95.33%
Number of daily rates quoted 11,897 18,116 26,808
10th Percentile £325 £363 £375
25th Percentile £444 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £685 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 325 280 441
10th Percentile £16.01 £18.00 £16.50
25th Percentile £20.02 £22.86 £22.68
Median hourly rate £27.50 £36.00 £35.00
Median % change year-on-year -23.61% +2.86% +9.38%
75th Percentile £46.48 £62.95 £49.25
90th Percentile £65.02 £80.00 £68.75
England median hourly rate £37.50 £45.00 £23.00
% change year-on-year -16.67% +95.65% +4.55%

2nd Line Desktop Support
Job Vacancy Trend in London

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support in London.

Daily rate trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support in London.

Hourly rate trend for 2nd Line Desktop Support in London

2nd Line Desktop Support Skill Set
Top 24 Co-occurring Skills and Capabilities in London

For the 6 months to 10 May 2024, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Desktop Support in the job title.

1 8 (88.89%) Microsoft 365
2 6 (66.67%) Windows
3 3 (33.33%) Microsoft Exchange
3 3 (33.33%) Microsoft
3 3 (33.33%) Active Directory
3 3 (33.33%) Social Skills
3 3 (33.33%) Windows 10
3 3 (33.33%) SCCM
4 2 (22.22%) Azure
4 2 (22.22%) Microsoft Intune
5 1 (11.11%) Banking
5 1 (11.11%) French Language
5 1 (11.11%) High Availability
5 1 (11.11%) Video Conferencing
5 1 (11.11%) HP
5 1 (11.11%) Dell
5 1 (11.11%) EMC
5 1 (11.11%) Citrix
5 1 (11.11%) Avaya
5 1 (11.11%) SAN
5 1 (11.11%) Cisco
5 1 (11.11%) Microsoft Office
5 1 (11.11%) ITIL
5 1 (11.11%) Business Continuity

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Microsoft Exchange
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 8 (88.89%) Microsoft 365
2 2 (22.22%) Azure
Communications & Networking
1 1 (11.11%) SAN
General
1 3 (33.33%) Social Skills
2 1 (11.11%) Banking
2 1 (11.11%) French Language
Miscellaneous
1 1 (11.11%) Video Conferencing
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Windows 10
Processes & Methodologies
1 1 (11.11%) Business Continuity
1 1 (11.11%) High Availability
1 1 (11.11%) ITIL
System Software
1 3 (33.33%) Active Directory
Systems Management
1 3 (33.33%) SCCM
2 2 (22.22%) Microsoft Intune
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) Avaya
2 1 (11.11%) Cisco
2 1 (11.11%) Citrix
2 1 (11.11%) Dell
2 1 (11.11%) EMC
2 1 (11.11%) HP