2nd Line Service Desk Analyst Contracts in London

Second Line Service Desk Analyst
England > London

The median Second Line Service Desk Analyst daily rate in London is £140, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 399 477 599
Rank change year-on-year +78 +122 -95
Contract jobs requiring a 2nd Line Service Desk Analyst 1 5 5
As % of all contract jobs advertised in London 0.006% 0.020% 0.013%
As % of the Job Titles category 0.006% 0.021% 0.014%
Number of daily rates quoted 1 4 5
10th Percentile - - £120
25th Percentile - £170 £163
Median daily rate (50th Percentile) £140 £175 £175
Median % change year-on-year -20.00% - -12.50%
75th Percentile - £180 £188
90th Percentile - - £225
England median daily rate £190 £180 £170
% change year-on-year +5.56% +5.88% +6.25%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.00 -
England median hourly rate £14.27 £16.00 £18.50
% change year-on-year -10.81% -13.51% -2.63%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,560 23,906 36,699
% of contract IT jobs with a recognized job title 93.67% 95.05% 95.32%
Number of daily rates quoted 11,921 17,459 27,030
10th Percentile £325 £363 £375
25th Percentile £440 £463 £475
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 324 281 404
10th Percentile £16.00 £17.98 £16.25
25th Percentile £20.17 £22.63 £23.75
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.12%
75th Percentile £46.59 £63.75 £49.25
90th Percentile £66.85 £82.25 £67.50
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

2nd Line Service Desk Analyst
Job Vacancy Trend in London

Job postings that featured 2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Service Desk Analyst in London.

Daily rate trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Service Desk Analyst in London.

Hourly rate trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst Skill Set
Top 6 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, 2nd Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Asset Management
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Software Asset Management

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) ITIL
1 1 (100.00%) Software Asset Management
Vendors
1 1 (100.00%) Microsoft